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Hampton Inn Lubbock

2.5 star property

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Photo gallery for Hampton Inn Lubbock

Exterior
Coffee service
Reception
Premium bedding, in-room safe, desk, free cribs/infant beds
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym
The current price is $97
includes taxes & fees
Jun 15 - Jun 16

Explore the area

View in a map
4003 S Loop 289, Lubbock, TX, 79423
  • Place, Spectrum & OMNI Theater
    ‪2 min drive‬
  • Place, South Plains Mall
    ‪2 min drive‬
  • Place, Lubbock War Memorial
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for King Study with Sofabed-Non Smoking

Premium bedding, in-room safe, desk, free cribs/infant beds

King Study with Sofabed-Non Smoking

  • Sleeps 4

View all photos for 2 Queen Beds Room, Non-Smoking

Premium bedding, in-room safe, desk, free cribs/infant beds

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

View all photos for 1 King Mobility Access With Tub Nonsmoking

Premium bedding, in-room safe, desk, free cribs/infant beds

1 King Mobility Access With Tub Nonsmoking

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, free cribs/infant beds

Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed non smoking

Premium bedding, in-room safe, desk, free cribs/infant beds

One king bed non smoking

7.6 out of 10
Good
(20 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One king study sofabed non smoking

Premium bedding, in-room safe, desk, free cribs/infant beds

One king study sofabed non smoking

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two queen beds non smoking

Premium bedding, in-room safe, desk, free cribs/infant beds

Two queen beds non smoking

8.0 out of 10
Very good
(26 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn Lubbock

Lubbock hotel close to South Plains Mall
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Hampton Inn Lubbock offers 80 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 27-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn Lubbock features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hampton Inn Lubbock has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (66 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 3 floors
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Lubbock

Hampton Inn Lubbock

Hampton Inn Lubbock Hotel

Hampton Inn & Suites Lubbock Southwest Hotel Lubbock

Hampton Inn And Suites Lubbock Southwest

Lubbock Hampton Inn

Hampton Inn Lubbock Hotel

Hampton Inn Lubbock Lubbock

Hampton Inn Lubbock Hotel Lubbock

Hampton Inn Lubbock Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 260 out of 640 reviews
Rating 8 - Good. 184 out of 640 reviews
Rating 6 - Okay. 91 out of 640 reviews
Rating 4 - Poor. 60 out of 640 reviews
Rating 2 - Terrible. 45 out of 640 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Customer service
Stayed 1 night in Feb 2026

4/10 Poor

Vanessa, Big Spring

There was no soap, shampoo and conditioner in my room when I checked in. I asked the woman at the front desk and she seemed irritated by the request. She said that housekeeping would take care of it… when I returned that evening , nothing had been refilled. Plus there is no hot water at all - ever ! At best, the water is luke warm. Apparently there is a temperature gauge on how warm the water can be. Won’t be back!
Stayed 2 nights in Feb 2026

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed. The room did not have soap in the bathroom. I went downstairs to the main desk. She only found one small package of soap. No bottles were available from housekeeping. During breakfast the following morning the hot water for tea was cold and there were no travel lids available. We ate our breakfast but could not take tea or coffee on the road as we usually do.
Stayed 1 night in Feb 2026

4/10 Poor

Karen

Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
The staff was good, however this is an older hotel and it hasn’t been upgraded to quite a while.
Stayed 1 night in Jan 2026

4/10 Poor

Graciela

Stayed 1 night in Jan 2026

10/10 Excellent

Earl

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

6/10 Okay

Chelsea Spraberry

Traveled with family
Liked: Cleanliness
The room was ok it did not look like it had been cleaned or maintained very well, as there were crumbs on the floor and a pair of socks under the bed. The hot tub was not working when I was there which was disappointing and one of the reasons I booked here. However, the staff was super helpful and went out of their way to be accommodating, and the bedding and beds were all clean and comfortable. Also, the bathroom was nice and clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Thomas

Liked: Staff & service, amenities
No, the bathroom had what looked like tooth paste on sink faucet and mirror frame
Stayed 1 night in Dec 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast mix beyond continental. Scrambled eggs, sausage, pancakes, fruit, etc.
Stayed 1 night in Dec 2025

10/10 Excellent

Alfredo

Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Stayed 3 nights in Dec 2025

8/10 Good

Kelly

Stayed 1 night in Dec 2025

10/10 Excellent

Kaitlin

Business traveler
Liked: Cleanliness, property conditions & facilities
Thanks
Stayed 3 nights in Dec 2025

6/10 Okay

Sharman

Traveled with pets
Carpet dirty and needs replacing. Overall cleanliness not very good.
Stayed 2 nights in Dec 2025

8/10 Good

Gene

Stayed 2 nights in Dec 2025

2/10 Terrible

Sabrina

The room unclean, no soap, bathroom floor was not clean
Stayed 1 night in Dec 2025

10/10 Excellent

Ulises Fernando

Stayed 2 nights in Nov 2025

4/10 Poor

Laura

I was charged a second time after leaving the hotel. My room didn't have a smoke detector and a fixture had been removed f
Stayed 1 night in Dec 2025

2/10 Terrible

Rosa, snyder

Stayed 1 night in Dec 2025

4/10 Poor

Donald

Traveled with family
Disliked: Amenities, property conditions & facilities
Upon arrival we were greeted with a sign that said the elevators were not working. The man that greeted us was polite but unable to give us anything but an upper floor room. We had several pieces of luggage we did not want to leave in the car so were forced to carry them up and down the stair wells. This is unacceptable service. I think our room should have been provided gratis for the inconvenience. Very disappointing. The facility was worn out and needs an upgrade. We will not return to this property. Not being able to provide a simple service like an elevator and offering nothing in return to guests other than our room could be cancelled without penalty is not right. Telling guests they can find their own room at another hotel if they want is poor service. I look forward to a reply.
Stayed 1 night in Nov 2025

2/10 Terrible

Max

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The negative items in order: 1. The elevator was broke. 2. The room was not clean. 3. There was not any soap in the room. 4. When I asked the front desk, they said they did not have any soap. 5. The towels were tattered, torn, and scratchy. 5. The television did not have ABC so I missed the Texas and Texas A&M football game. 6. The side door would not open with a room key so the guests simply propped the door open with a rock. While we were there, a rock was in the door 50% of the time. 7. The breakfast was minimal. The juice machine was broken. There was not any fresh fruit or yogurt. The coffee was terrible. 8. The staff were friendly and apologetic, but it appears that owners of this hotel were not investing in maintenance or services for their guests. Needless to say, we will never stay at this hotel again in the future.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa Ann

Stayed 1 night in Oct 2025

6/10 Okay

Dina

Liked: Cleanliness, staff & service
Ok, elevator not working, breakfast nothing special, flooding in the hallway.
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2025