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Lower Alabama Vacation Packages

Room was very dirty old furniture and fixtures power was out for two hours first day of our stay mattress was very old, room had musty smell and smells of dog and smoke and other things came into our room. The pool was the high light of the stay. The staff was very nice and did their best to help. The air conditioner did work in the room.

Pool could have been cleaner.

The outside looked ran down. The inside smelled clean but there was over an inch of dust on fridge and wall hangings. Mirrors was filthy. Toilet was not secured to floor. Touched the nightstand and it fell off wall. Sheets had stains. Took a shower and walked across floor and our feet were filthy from the floor. Pool was dirty and there were no chairs around it. This was unacceptable after paying almost 300.00 for one night.

I don’t normally leave negative reviews, but I feel it’s important to share my experience. Before booking, I specifically chose this hotel because the room was advertised as having a partial ocean view. While there is technically a small glimpse of the ocean, you have to turn your head to a very specific angle to see it. The actual view from the room is overwhelmingly a parking lot. The photos and description on Expedia gave a very different impression, and I felt they were misleading. Parking was another frustrating issue. On two separate occasions, there were no available parking spaces for hotel guests, forcing me to park in the public beach access lot next door. I also observed people parking in the hotel lot after coming from the beach and leaving without entering the hotel, which made it seem like guest parking was not being monitored. Housekeeping was also disappointing. When I requested clean bed sheets, I was told they would not be changed until after the weekend. For the price guests pay to stay here, I don’t believe that’s acceptable. The mattress was uncomfortable enough that I woke up with back pain, and even the toilet paper provided was extremely poor quality. What disappointed me the most, however, was the lack of customer service. I sent an email to management during my stay to express my concerns. After receiving no response, I sent a second follow-up email. As of today, I have still not received so much as an acknowledgment. Breakfast 2/10

Another wonderful stay at this great hotel!!! Andrea is a really gracious and beautiful desk agent - her smile is infectious and she really strives to take care of her customers. Once again the room was spacious, clean and we had everything we needed. Easy access to the freeway, restaurants and there's a WalMart and Publix up the street. We felt safe and very well taken care of. Highly recommend 😎

It was really good.

Room was amazing and I took photos of the bathroom to get ideas for our future build

The chef closed down the restaurant an hour and a half after opening and had an attitude when asked about it. Even the waitresses were confused about why they were shut down. Other than that it’s a great place. Rooms were nice and spacious, the staff were very friendly, and it has direct access to the beach.