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Absolutely — this keeps the important specifics without feeling like a long complaint. We had a mixed but overall relaxing stay at Media Luna. The rooms were clean, the bed was very comfortable, and the pool area was well maintained. The beach is small, but the snorkeling right off the beach was surprisingly great and one of our favorite things about the resort. There was plenty of food, but we found it just okay and wished there were more authentic Honduran/Caribbean options. Drinks were basic and served in paper cups that quickly became soggy from condensation. The rooms could also use some simple improvements like hooks in the bathroom and better shower heads. A tree hitting our roof during windy nights was also pretty noisy. The staff was generally nice, although some seemed a little disengaged, probably because there were hardly any guests during our stay. There isn’t much to do at the resort, and the excursions offered didn’t really interest us. We left the resort three of our six days to explore other parts of Roatán and definitely recommend finding a reliable taxi driver, since the resort only provides transportation to and from the airport. There were also too many free-roaming cats begging around the dining area. Overall, it’s a clean, peaceful place with good snorkeling and a nice pool if you’re looking to relax, but don’t expect a lively all-inclusive experience, lots of amenities, or exceptional food and drinks.

On the beach, clean and not overly crowded. Great staff.

Been coming for years and always enjoy our visit.

It’s a beautiful hotel with a lot of potential, but the cleanliness definitely needs improvement. The staff could also be more attentive and responsive to guests’ needs. With better attention to cleanliness and customer service, the overall experience would be much more enjoyable.

Nothing good to tell

From the moment I checked into Arca, I was warmly welcomed and made to feel at home. I was given a tour of the property and shown all of the amenities, which was a great touch. The room was spotless, comfortable, and exactly as expected. Everything about my stay was wonderful, and the service was excellent throughout. I highly recommend Arca to anyone looking for a great place to stay.

I booked this hotel for a week. It’s almost an hour from the airport. Not very much around it. It’s a beautiful resort. The food was very good. HOWEVER, due to the location there is a big bug issue. Mosquitos, sand fleas and biting gnats. It was so bad we couldn’t even spend time outside. Despite the fact we put on bug repellent. We ended up being in the room more often, and there were a lot of bugs in the room as well. Mosquitos, biting gnats and roaches. I am covered in bites from head to toe. I ended up making a reservation elsewhere. We couldn’t enjoy the vacation there. We only stayed 3 of the 7 nights. I spoke to the office and was told “sorry no refunds” The resort has limited control over the bugs outside, but inside the room? That is within their control.