Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Creator video
Coffee shop
4 outdoor pools, pool umbrellas, sun loungers
Buffet

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Medano Beach
    ‪2 min walk‬
  • Cabo San Lucas Bay
  • The Arch
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

Junior Suite, Partial Ocean View (Elite Club | C)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | U)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club | C)

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 764 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande (B2C-US))

  • Sleeps 3
  • 3 Double Beds

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite, Oceanfront (Elite Club, M)

  • 764 sq ft
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 3 Double Beds

Junior Suite, Connecting Rooms (C)

  • 431 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

Junior Suite (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande (U))

8.6 out of 10
Excellent
(9 reviews)
  • 495 sq ft
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Partial Ocean View (U)

8.2 out of 10
Very good
(89 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(314 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite (Standard, M)

9.4 out of 10
Exceptional
(18 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Elite Club, L)

  • 753 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

8.6 out of 10
Excellent
(114 reviews)
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club, U)

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, U)

9.4 out of 10
Exceptional
(19 reviews)
  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club, E)

  • 764 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

8.4 out of 10
Very good
(36 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, L)

  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, C)

8.8 out of 10
Excellent
(8 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, E)

  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Courtyard View (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande, M)

  • 431 sq ft
  • Sleeps 3
  • 3 Double Beds

Similar properties

About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5-star property in El Medano Ejidal
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Baja California - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Baja California - Adults Only - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Baja California - Adults Only - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of 2 meeting rooms and limo/town car service. Event facilities measuring 969 square feet (90 square meters) include conference space. This Art Deco property also offers a health club, a hot tub, and a steam room. Complimentary self parking is available on site.

Hotel Riu Palace Baja California - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Promenade - This buffet restaurant serves breakfast, lunch, and dinner.
Yu Hi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Sofia - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Promenade
  • Sofia
  • Yu Hi

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Scuba diving
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 969 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2524 out of 4182 reviews
Rating 8 - Good. 904 out of 4182 reviews
Rating 6 - Okay. 397 out of 4182 reviews
Rating 4 - Poor. 165 out of 4182 reviews
Rating 2 - Terrible. 192 out of 4182 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Laleen L

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and activities were great.
Stayed 5 nights in Apr 2025

10/10 Excellent

Fatima

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect, the staff very friendly, food was delicious too, this is my third time here at this hotel and there are more to come.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jay

Stayed 6 nights in Apr 2025

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
2nd time at this hotel. We are frequent travelers to mexican resorts and try to go twice a year. We were at this resort in 2019 and liked it enough to come back. Views are amazing and walkable to the marina. Ocean was too strong to swim in this time of year (late april). But a quick walk toward the marina and it gets calmer and more swim friendly. Food is typical riu which is great for us. The only negative is the entertainment staff. They really need some further training. They forget they arent the ones on vacation. Multiple times i observed them not allowing guests to participate in activities since members of their staff were wanting to participate. They turned away guests from pool basketball and beach volleyball. It got to the point that i spoke up about it and they got snarky. For example they would have up to 5 staff playing beach volleyball and there would be 4-5 guests asking to play and get denied since there is no more space. Those guests would have to either go find more guests to make a complete team or wait for some other guests to give up their spots. Ive never seen this in all my travels at other resorts including the previous time i was here. Usually the staff would get the activities started and soon as people would trickle in the staff would gove them their spots so more guests were involved and not rejected. It was only a problem with the entertainment team. The rest of the staff from servers to room cleaners were great.
Stayed 6 nights in Apr 2025

10/10 Excellent

Shaylynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Riu Adults Only - would come back! You have access to the pools at Santa Fe and the Palace if you wish. The 5 restaurants are all great and you can dine at them as much as you like. The hotel is very clean and rooms are lovely. The staff are really friendly and outgoing. There is RIU parties however they are held at the Santa Fe hotel which we enjoyed as we were not interested. It’s fairly quiet and relaxed atmosphere. We would definitely come back!
Stayed 7 nights in Apr 2025

10/10 Excellent

Susan Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very impressed with this hotel. Friendly staff, very clean & the food was outstanding. Will definitely put the Riu chain at the top of our list for future travel.
Stayed 10 nights in Apr 2025

8/10 Good

Sheena, San Mateo

Traveled with partner
Liked: Amenities, property conditions & facilities
Everything was greatpaid extra for upgrade! Also Expedia credit 630.00 meant nothing at resort!! That was disappointing
Stayed 5 nights in Apr 2025

4/10 Poor

Collin

Stayed 5 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

6/10 Okay

David

Stayed 4 nights in Apr 2025

10/10 Excellent

Rafael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exelent service from the star in recepcion and very clean great service even better the restaurants and food 10 plus
Stayed 6 nights in Apr 2025

8/10 Good

Brenda, Port Saint Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Mujo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a vacation I totally needed! RIU staff @ the Hotel RIU Palace Baja California are one of a kind, super friendly, and know how to treat their guests, they make sure that guests are having a great time during their stay! The entertainment is the best, super friendly, and just great vibes!! Shout out to José, Mickey, and Janelle (I think that’s the water exercise instructor) sorry if I got your name wrong! And Alex, and there were others but haven’t caught their names, but amazing people! These guys can all dance haha, and it’s quite impressive; love all their moves! I will be back again, I hope the same guys are still around when I do return! Thank you for making my stay a memorable one!
Stayed 7 nights in Apr 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall food is good and the staff is great! Would go again!
Stayed 5 nights in Apr 2025

6/10 Okay

Erika

Liked: Cleanliness, amenities
Front desk was rude
Stayed 3 nights in Apr 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!

10/10 Excellent

Jonathan Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just got back from an incredible stay at the Riu Palace Cabo San Lucas and I honestly can’t say enough good things about it. From the moment we arrived, everything was smooth and welcoming. The staff were super friendly and made us feel right at home. The resort itself is absolutely beautiful — the grounds are immaculate and the view of the ocean is just stunning. Our room was clean, comfortable, and had a great balcony where we spent a lot of time just soaking it all in. Housekeeping did a great job every day and made sure we always had fresh towels and a stocked mini-bar. Food was definitely a highlight! The buffet had tons of variety and everything we tried was fresh and tasty. We also ate at a few of the specialty restaurants and really enjoyed the Italian and steakhouse. The service everywhere was top-notch — the staff really go out of their way to make sure you're happy. The pools were a lot of fun, and we loved the swim-up bar. There was always a good mix of people relaxing and having fun without it ever feeling overcrowded. And the beach… even though you can’t swim due to the strong waves, it’s so beautiful and peaceful — perfect for morning walks or just hanging out with a drink and watching the sunset. What really stood out, though, was the vibe — just super relaxed and friendly. The entertainment team had great energy, and everyone working there was genuinely kind and helpful. Overall, it was one of the best vacations I’ve had in a long time.
Stayed 6 nights in Apr 2025

10/10 Excellent

Rajwinder

Stayed 5 nights in Apr 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The only downside I would say is the food. It’s not bad. The specialty restaurants just aren’t that great. But I’m happy they had actual Mexican food in their buffet. Breakfast was my favorite. The staff are amazing. Such hardworking people who are always there to assist. Our room was always cleaned and they always gave us extra towels, food, etc. without asking. They are constantly cleaning the facilities day and night. It was Prestine.
Stayed 5 nights in Apr 2025

10/10 Excellent

Christian

Stayed 5 nights in Apr 2025

10/10 Excellent

Jacinthe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at the Riu! Great food, entertainment and lovely staff. I highly recommend :) :)
Stayed 7 nights in Apr 2025

10/10 Excellent

Cristina

Stayed 6 nights in Apr 2025

10/10 Excellent

Roberto

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Very clean
Stayed 6 nights in Apr 2025

8/10 Good

Usha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and accommodating. The rooms were clean and well stocked. The only downside was that the air conditioning system was very loud so it was not easy to get a good nights rest.
Stayed 7 nights in Apr 2025

4/10 Poor

Karmen

Traveled with group
Liked: Cleanliness, staff & service
I was locked out of my room at 10:30 at night because I purchased a bottle of wine at dinner. Because there was a balance on my room number the hotel chose to lock the room until I went down to pay the bill. There is a better way to handle this.
Stayed 4 nights in Apr 2025