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Get an overview of this hotel
4-star Universal City hotel walkable to Universal Studios Hollywood

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Outdoor pool
Laundry facilities

Location

Situated near the airport, this hotel is 0.1 mi (0.2 km) from Universal Studios Hollywood and within 3 mi (5 km) of Warner Brothers Studio and Hollywood Bowl. Capitol Records Tower and Hollywood Walk of Fame are also within 6 mi (10 km). Universal City Station is only a 5-minute walk.

Hotel Features

Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a spa tub are onsite.

Room Amenities

All 461 rooms offer comforts like premium bedding and down comforters, plus free WiFi and LCD TVs with cable channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.

Languages Spoken

  • English

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Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$187* Per night/room Aug 8 - Aug 9

Room, 1 King Bed, Pool Access, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 21 and USD 34 per person (approximately)
  • Self parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets allowed for an extra charge of USD 75.00 per pet, per stay
  • 1 per room (up to 40 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Pool access available from 8:00 AM to 10:00 PM.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Hotel Sheraton Universal
  • Hotel Universal
  • Sheraton Hotel Universal
  • Sheraton Universal
  • Sheraton Universal Hotel
  • Universal Hotel
  • Universal Sheraton
  • Universal Sheraton Hotel
  • Sheraton Universal Hotel Hotel
  • Sheraton Universal Hotel Universal City
  • Sheraton Universal Hotel Hotel Universal City

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Sheraton Universal Hotel features an outdoor pool and a spa tub. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 32774 square feet (3045 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Universal Hotel is a smoke-free property.

  • Elevator
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Porter/bellhop
  • Restaurant
  • Tours/ticket assistance
  • Electric car charging station
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Outdoor pool
  • Smoke-free property
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 3045
  • Number of meeting rooms - 17
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 32774
  • Gift shops or newsstand
  • Snack bar/deli
  • Ballroom
  • Pool umbrellas
  • Laundry facilities
  • Vending machine
  • Spa tub
  • Total number of rooms - 461
  • Television in common areas
  • Number of floors - 20
  • Wedding services
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Sheraton Universal Hotel offers 461 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Premium TV channels
  • Cable TV service
  • Free WiFi
  • Down comforter
  • LCD TV
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Mini-fridge
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.

The California's - This restaurant specializes in American cuisine and serves breakfast and lunch. Reservations are required.

The Reel Pool Bar - This poolside bar specializes in Californian cuisine and serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

In the Mix Lobby Bar - This lobby lounge serves dinner and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool and a spa tub are on site.

  • Golfing nearby

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