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Palm Garden Hotel

3.0 star property

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Photo gallery for Palm Garden Hotel

Lobby sitting area
Point of interest
Restaurant
Point of interest
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
$140
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
495 N Ventu Park Rd, Thousand Oaks, CA, 91320
  • Place, The Oaks
    ‪2 min drive‬
  • Place, MB2 Raceway Indoor Go Karting
    ‪4 min drive‬
  • Place, Ronald Reagan Presidential Library
    ‪14 min drive‬
  • Airport, Van Nuys, CA (VNY)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Courtyard)

In-room safe, desk, iron/ironing board, cribs/infant beds

Room, 1 King Bed with Sofa bed (Courtyard)

9.2 out of 10
Wonderful
(31 reviews)
  • 266 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(166 reviews)
  • 266 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(116 reviews)
  • 266 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Courtyard)

In-room safe, desk, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds (Courtyard)

9.2 out of 10
Wonderful
(48 reviews)
  • 266 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible

  • 266 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

  • 266 sq ft
  • Sleeps 3
  • 2 Queen Beds

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About this property

Palm Garden Hotel

Thousand Oaks hotel close to The Oaks
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a hot tub, and self parking.
Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2019.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Palm Garden Hotel provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 6501 square feet (604 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in August 2019.

Palm Garden Hotel has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 10:00 AM.
Sette Sorelle - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sette Sorelle

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,501 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Renovated entire property - August 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 1 2026 to January 19 2026 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden
Palm Garden Hotel
Palm Garden Hotel Thousand Oaks
Palm Garden Thousand Oaks
Hotel Palm Garden
Palm Garden Hotel Hotel
Palm Garden Thousand Oaks
Palm Garden Hotel Thousand Oaks
Palm Garden Hotel Hotel Thousand Oaks

Palm Garden Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 908 out of 1345 reviews
Rating 8 - Good. 289 out of 1345 reviews
Rating 6 - Okay. 101 out of 1345 reviews
Rating 4 - Poor. 19 out of 1345 reviews
Rating 2 - Terrible. 28 out of 1345 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rhys, Goleta

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia, Rancho Mirage

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, room very pretty, restaurant and bar area, excellent! I’ll definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Riley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 4 nights in Sep 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Tranee

Business traveler
Disliked: Property conditions & facilities
No elevators. TV selection was terrible. No smart TVs.
Stayed 1 night in Sep 2025

2/10 Terrible

Charles, Phoenix

Disliked: Cleanliness, staff & service, property conditions & facilities
I was not impressed upon our arrival to see a sign that indicated that there would be NO hot water. I was also disgusted by the signature on the sign "Warm Regards!" As if the sign indicating that there was compassion from management. I was TOTALLY disgusted! I will never stay at this hotel again. The room was way too small. The Hampton across the street had studio rooms that provided the additional space. Needless to say, I would always pick the Hampton over your hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice if breakfast isn’t important

Nice area with restaurants and a grocery store in walking distance. The breakfast this hotel offers is truly subpar. No pancakes, no meat such as bacon or sausages. No waffles. It’s really a continental breakfast and it’s also the reason we would never stay at this hotel again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & Clean
Stayed 1 night in Sep 2025

6/10 Okay

Shannon

Business traveler, Traveled with family
Loved staying there last year, but I don’t think they’ve kept up their cleanliness standards. This trip had rough/stained towels and felt less safe. The restaurant is still a good spot though. Hopefully they’ll keep doing better. Grateful that they carrying packnplays for the babies.
Stayed 2 nights in Jun 2025

8/10 Good

SHIRLEETA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar area
Stayed 2 nights in Sep 2025

10/10 Excellent

Christiana

Stayed 2 nights in Sep 2025

10/10 Excellent

Talon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Ahyoung

Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really nice. The outside could’ve been kept up. There was a lot of leaves and dirt and stuff outside our door and around the property and there were a lot of kids that checked in that were annoying but overall it was a great hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Always great
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sue Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a resort-like vibe, but very reasonable prices. Breakfast is very good.
Stayed 2 nights in Sep 2025

10/10 Excellent

tito

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Roy, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, great dining, common areas and pool was really nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little place near everything you need.

Loved the ambiance. Loved the stay 😁. Loved the pool at night. It was a really good place. Selvins is right next to it so the area itself is decent and shopping is close by.
Stayed 1 night in Aug 2025