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Pacific Palms Resort

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Photo gallery for Pacific Palms Resort

Exterior
Interior
Outdoor pool, a heated pool
A golf course with a pond, trees, and a building in the background.
2 restaurants; breakfast, lunch, dinner, and brunch served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $275
includes taxes & fees
Jul 16 - Jul 17

Explore the area

View in a map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Place, Industry Hills Expo Center
    ‪6 min drive‬
  • Place, Puente Hills Mall
    ‪6 min drive‬
  • Place, Round 1 Bowling and Amusement
    ‪6 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding available, in-room safe, desk

Deluxe Room

8.6 out of 10
Excellent
(177 reviews)
  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe king Room

A hotel room with a bed, a blue armchair, a desk with a bottle and glass, and a view of mountains through the balcony.

Deluxe king Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, a desk with a chair, a table with a magazine, a lamp, and a view through the window.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding available, in-room safe, desk

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding available, in-room safe, desk

Executive Room, City View, Executive Level

  • City view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, City View

Hypo-allergenic bedding available, in-room safe, desk

Deluxe Room, City View

  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding available, in-room safe, desk

Deluxe Room, Mountain View

  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About this property

Pacific Palms Resort

4-star resort in City of Industry
Along with 2 restaurants, this smoke-free resort has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Pacific Palms Resort features a golf course and an outdoor pool. Dining is available at one of the resort's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 45000 square feet (4181 square meters) include conference space. This luxury resort also offers a health club, a hot tub, and a sauna. Onsite self parking is complimentary.

Pacific Palms Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11 AM and on weekends between 7 AM and 10:30 AM.
Pacific Palms Resort has 2 restaurants serving breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Pacific Palms Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 910 out of 1318 reviews
Rating 8 - Good. 202 out of 1318 reviews
Rating 6 - Okay. 107 out of 1318 reviews
Rating 4 - Poor. 52 out of 1318 reviews
Rating 2 - Terrible. 47 out of 1318 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Madelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views pleasant surroundings
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was beautiful and the location was top tier its the perfect place when you are not trying to be to far or to close to La
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and nice space if you’re Looking for a place to relax
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
Amazing morning views and such a nice place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Great place to stay and golf
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anarely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is great and view is excellent. Resort in good condition and well kept.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
great hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mara

Liked: Cleanliness, property conditions & facilities
Everything about the resort was amazing! The room, the views, the pool and the staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the privacy of the pool, but would be nice to have more sun at the pool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yanet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness
My stay was for work impromptu. Friendly staff; clean and bar was good. Will plan to stay here again in the future.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Great service as always from the hotel staff!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

JOCELYN

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from the jacuzzi! Great course.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Evo

Liked: Cleanliness, staff & service, amenities
Great food, friendly staff, lovely views, quiet and enjoyable. I wish we had been given spa or restaurant credits but we enjoyed it there.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities
Very friendly staff and nice restaurant
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anarely

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great views and friendly/professional staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings are beautiful, making it a great choice for families.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JAMSHAID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute excellent in every aspects
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness
The swimming is always fun
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities
Very satisfying with our stay…. It was beautiful, clean and peaceful. Very friendly staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Hazyl

Liked: Cleanliness, staff & service
I enjoyed the jacuzzi. We golfed 2 days and enjoyed the golf course.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 2 nights in Oct 2025