Hotel Indigo Los Angeles Downtown by IHG

4.5 star property

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Photo gallery for Hotel Indigo Los Angeles Downtown by IHG

Exterior
Creator video
Breakfast, lunch, dinner served; local cuisine
Exterior
Suite (Indigo) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
899 Francisco Street, Los Angeles, CA, 90017
  • Crypto.com Arena
    ‪7 min walk‬
  • Los Angeles Convention Center
    ‪8 min walk‬
  • Dodger Stadium
    ‪4 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪21 min drive‬

Room options

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(38 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(68 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(33 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, City View

7.0 out of 10
Good
(2 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, City View

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Hotel Indigo Los Angeles Downtown by IHG

4.5-star hotel in Downtown Los Angeles
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Hotel Indigo Los Angeles Downtown by IHG offers 350 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel Indigo Los Angeles Downtown by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 11 meeting rooms. Event facilities measuring 20316 square feet (1887 square meters) include a conference center. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hotel Indigo Los Angeles Downtown by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Metropole Bar + Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
18 Social - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 54 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 18 Social
  • Metropole Bar + Kitchen

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (20,316 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per day
Cribs (infant beds) are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per night
  • Destination fee: USD 34.86 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 54 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to March
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Los Angeles Downtown
Indigo Los Angeles By Ihg
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown by IHG Hotel
Hotel Indigo Los Angeles Downtown an IHG Hotel
Hotel Indigo Los Angeles Downtown by IHG Los Angeles
Hotel Indigo Los Angeles Downtown by IHG Hotel Los Angeles

Hotel Indigo Los Angeles Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 768 out of 1184 reviews
Rating 8 - Good. 207 out of 1184 reviews
Rating 6 - Okay. 94 out of 1184 reviews
Rating 4 - Poor. 59 out of 1184 reviews
Rating 2 - Terrible. 56 out of 1184 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Trishelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The hotel is close to restaurants, stores, and crypto.com arena. It’s in a clean, quite and safe area of DTLA. Only disadvantage is that the parking cost is over the moon so be mindful of this if you need to park your vehicle.
Stayed 6 nights in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Parking concierge was challenged
Stayed 5 nights in Apr 2025

10/10 Excellent

Patrick

Disliked: Cleanliness
Stayed 2 nights in Apr 2025

4/10 Poor

Bernardita

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Clean and housekeepin taking personal towels

Room was dirty when we arrived. Housekeeper took my nephew’s towel and when we asked about it in the reception, the hotel sent to hotel staff to give us used towels… I asked about it… and they never provided an answer
Stayed 5 nights in Apr 2025

10/10 Excellent

RoShea LaVonne

Stayed 1 night in Apr 2025

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in LA
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, modern hotel

The Hotel Indigo was lovely--modern, nice bar area and friendly staff. It was a great value as well. We will definitely stay here again.
Stayed 1 night in Apr 2025

2/10 Terrible

Larry

Left my jewelry and they didn’t do they best to get it back
Stayed 1 night in Apr 2025

10/10 Excellent

Cortney Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location within walking distance to shopping center . Coffee within feet distance . Aesthetic very pleasing and relaxing . Pool and lounging area a plus
Stayed 1 night in Apr 2025

2/10 Terrible

Elda

Traveled with group
Liked: Cleanliness
I didn’t get all my $400 deposit back even though we made no damage, used no parking, nor any add in fees. I’ll be calling tomorrow in the morning to check. AC wasn’t working, fridge smelled bad, headboard were chipped and old, floor had moled, etc
Stayed 4 nights in Apr 2025

4/10 Poor

Christopher

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Place was nice, in a good area. The valet guys were about the only thing that was phenomenal. Friendly, and didn’t hesitate to charge my car at all. Very pleased there. However, other parts of the Hotel were extremely disappointing. Got two drinks at the bar for myself and my Wife. Two small servings of Don Julio Anejo and a Grey Goose cranberry. Small servings, may I remind you. Total came out to $48, and they automatically charged gratuity, so it was $63. Absolutely criminal. On top of that, the front desk mentioned we get $10 off at the bar for every night we stay, and nope. Never got that $10 off my final invoice. Next, I called guest services in the morning for fresh towels. Two hours later, still nothing, and when I called guest services, they had no recollection of me asking for towels to begin with. I requested again, and still nothing. We had to leave to begin our day. I know the valet fee was stated on the site prior to booking, but still, $54 a night for parking is absolutely ridiculous and disrespectful. In addition, this whole “destination fee” of $30 a night is again, criminal and ridiculous. Like, what is a damn destination fee anyway?! I get it. It’s a different time we live in. But knowing this, there’s no way in hell I’m staying here again, and you shouldn’t neither. There are better hotels in LA. Pathetic.
Stayed 3 nights in Apr 2025

10/10 Excellent

Donzell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice vibe. Great rooms. Good views . Right in the heart of LA.
Stayed 3 nights in Mar 2025

10/10 Excellent

Harrison

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, and excellent service. (The lobby bar was a particular highlight.) The location is also right in the heart of Downtown LA, and if your trip is based in the neighborhood, this is the place to stay. The next time I stay in DTLA, I’ll certainly be staying here!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service staff. Had some issues with the room on the first night but the front desk helped to change the next day. Walking distance to crypto.com arena.

10/10 Excellent

Stephania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Amenities
Very smooth check in process hotel was very clean and located in a great area
Stayed 3 nights in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Great service.
Stayed 2 nights in Apr 2025

8/10 Good

Eduard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Lorraina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here really quiet and peaceful. Staff were friendly and attentive. Definitely would stay here again 10/10.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandi

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, the staff was friendly and I wanted to praise the housekeepers for a very well-done on the cleaning/restocking on items we needed. THANK YOU!!!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Terri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location with shopping and dining close by.
Stayed 3 nights in Mar 2025

6/10 Okay

Rebecca, Anchorage

Traveled with group, Traveled with partner
Disliked: Cleanliness
The room wasn’t entirely clean and a bit run down. We also got surprised with several fees. Location is decent and the staff was particularly attentive outside of a check in text.
Stayed 3 nights in Apr 2025

10/10 Excellent

Wendy Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went for the jhope concert, prices were reasonable, and staff was super friendly, I'm deffinitly would book again here if needed
Stayed 2 nights in Apr 2025