Check in was easy, I really enjoyed the room. Nice TV, really nice bathroom and comfortable bed. The A/C unit was a little iffy, but worked! I never recieved a Do Not Disturb card and I couldn't find one in the room. Also, I never had any housekeeping in the 3 days I was there- not sure if I had to arrange that with the front desk? Other than that, overall, good experience. It is a bit of a trek from Santa Monica if you're planning to visit down there during your stay.