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DoubleTree by Hilton Pomona

4.0 star property

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Photo gallery for DoubleTree by Hilton Pomona

Italian cuisine
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Room service
  • Parking available
  • Breakfast available
$130
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
3101 W Temple Ave, Pomona, CA, 91768
  • Place, California State Polytechnic University, Pomona
    ‪18 min walk‬
  • Place, Phillips Mansion
    ‪2 min drive‬
  • Place, Disneyland® Resort
    ‪23 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(56 reviews)
  • 494 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Little Extras Upgrade)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Little Extras Upgrade)

9.2 out of 10
Wonderful
(13 reviews)
  • 494 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Little Extras Upgrade)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Little Extras Upgrade)

9.6 out of 10
Exceptional
(4 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Roll-in Shower, Little Extras Upgrade)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Roll-in Shower, Little Extras Upgrade)

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.4 out of 10
Very good
(8 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hr Acc Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hr Acc Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 494 sq ft
  • Sleeps 6
  • 2 Queen Beds

Guest Room With 1 King Bed And Roll-in Shower-Mobility Hearing Accessible With Sofa Bed

  • Sleeps 4

Queen Room with Two Queen Beds and Sofa Bed

  • Sleeps 6

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Hearing Accessible 2 Queen Room with Roll in Shower

  • Sleeps 4

King Bed with Sofa Bed

  • Sleeps 4

Two Queen Beds with Sofa Bed

  • Sleeps 6

1 King Bed W/Sofabed-Amenity Delivery To Rm

  • Sleeps 4

Similar properties

Exterior
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  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 731 reviews
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About this property

DoubleTree by Hilton Pomona

4-star hotel in Westmont
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton Pomona offers 132 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Pomona features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton Pomona is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
VITA Los Angeles - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 18 to 70 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • VITA Los Angeles

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 to 70 per person
  • Self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Pomona
Hilltop Suites Hotel Pomona
Hilltop Suites Pomona
Pomona Shilo Inn
Shilo Inn Pomona
Hilltop Suites
DoubleTree by Hilton Pomona Hotel
DoubleTree by Hilton Pomona Pomona
DoubleTree by Hilton Pomona Hotel Pomona

DoubleTree by Hilton Pomona Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1001 reviews
Rating 8 - Good. 169 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

DALILA

Liked: Staff & service
Disliked: Cleanliness
The room was not properly clean… I found ants in the bathroom walking along the walls, shower floor, and bathroom counter. I found a dog treat on the room’s floor and a pair of eye glasses. I called the front desk and they just said thanks for letting them know. I left that same night.
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for Cal Poly families. Personable and professional staff. Big, well appointed rooms. Great welcome fresh chocolate chip cookies😊
Stayed 1 night in Aug 2025

10/10 Excellent

Peng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The workers are very kindly,and smiley Also like their own chocolate cookies ❤️
Stayed 3 nights in Aug 2025

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean. Staff are wonderful!!
Stayed 1 night in Aug 2025

6/10 Okay

Sugata, Seattle

Traveled with family
Liked: Cleanliness, amenities
Checking in was a good experience. No fresh towels were given, had to request. Room was not cleaned the second day.
Stayed 3 nights in Aug 2025

8/10 Good

Randy

Business traveler, Traveled with family
The handicap bars in the bathroom were not safe. They were very loose.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently comfy and clean

Always a comfortable stay when we drop off our daughter to Cal Poly Pomona. Customer service is always friendly and accommodating to our needs. The rooms are always clean and smells fresh.
Stayed 3 nights in Aug 2025

6/10 Okay

MARIE

Liked: Staff & service
Housekeeping did not have our room ready when we returned at 4pm. We left the room at 8:00 in the morning. Front desk staff was great when we checked in and when we checked out. The staff was well trained, gave us water and warm cookies upon arrival. Parking spaces were not wide enough for a regular size car.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Xiaochen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Tashiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Jingjing

Stayed 1 night in Aug 2025

10/10 Excellent

Ying

Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service
Yes
Stayed 5 nights in Jul 2025

10/10 Excellent

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Mark Anthony

Stayed 2 nights in Aug 2025

10/10 Excellent

Muhammad

Stayed 2 nights in Jul 2025

10/10 Excellent

Lance

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. My issues are always breakfast. 1. Eggs always over cooked 2. Potatoes are not breakfast potatoes, at all. 3. For those of us that stay regularly for multiple days, providing some simple variety would be nice. Staff is great tho!
Stayed 2 nights in Jul 2025

4/10 Poor

josh

Disliked: Property conditions & facilities
Bathroom had Ants and door did not lock.
Stayed 2 nights in Jul 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great
Stayed 2 nights in Jul 2025

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front Desk staff EXTREMELY poor customer service skills. A simple "Good morning " when eye contact was made and blatantly ignored and NO response given, this is 2 days in a row!! I don't even know if they have teeth because they never cracked a smile 😐
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 5 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025