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citizenM Los Angeles Downtown

4.0 star property

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Photo gallery for citizenM Los Angeles Downtown

Property amenity
Bar (on property)
Front of property
Lobby
Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
$156
includes taxes & fees
Feb 3 - Feb 4

Explore the area

View in a map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪5 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Los Angeles Downtown

4-star Los Angeles hotel, connected to a rail/subway station in Downtown Los Angeles
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Los Angeles Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3323 out of 4242 reviews
Rating 8 - Good. 603 out of 4242 reviews
Rating 6 - Okay. 156 out of 4242 reviews
Rating 4 - Poor. 73 out of 4242 reviews
Rating 2 - Terrible. 87 out of 4242 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rene

Stayed 1 night in Oct 2025

10/10 Excellent

Joannie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it the rooms were compact but great for one person. Very clean loved the huge bed. And pretty soundproof. I did not hear my neighbors at all. also really convenient to other areas of LA.
Stayed 3 nights in Oct 2025

10/10 Excellent

Enkhjin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Chloe Chee-Hwa

Stayed 2 nights in Oct 2025

10/10 Excellent

Maggie, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
It's in the middle of Downtown LA and a 10 minute walk or less to a food hall, the Broad museum, coffee, donuts, bagels, the metro, and more. A 20 minute bike ride to Echo park. Out LA trip was car-free, and we were in easy proximity to buses, trains and rental bikes. The staff was friendly and helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ozgur

Stayed 3 nights in Oct 2025

10/10 Excellent

Jay Mathieu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most unique property … rooms feel like your in a spaceship
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole Anne Blanco

Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 3 nights in Oct 2025

10/10 Excellent

victoria

Stayed 1 night in Oct 2025

10/10 Excellent

Zavier

Stayed 1 night in Sep 2025

8/10 Good

Tara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really cool hotel, would stay again

The bed was so firm that we were sore from lying in it. But otherwise we loved the room and the layout, the gym is really cool, the staff are super chill. For someone new to LA the neighborhood is a little scary (i.e. Skid Row), but after the first night you adapt to the environs.
Stayed 4 nights in Oct 2025

8/10 Good

Makeda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of places nearby to walk to
Stayed 6 nights in Oct 2025

10/10 Excellent

stacy

Stayed 4 nights in Sep 2025

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Ordered food and drinks from the lobby bar and it was all good and affordable. Late checkout was a great option as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Omba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments but they should be add more small towels to showers.
Stayed 3 nights in Oct 2025

10/10 Excellent

THI DIEM QUYNH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Brianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel! Easy check in/out process. Ppl are present at the front desk but you really don't need them. They were very helpful with every question we did have.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room great staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Eutundra

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing ! I felt inspired. It was small but comfortable enough for me. Easy check in and out.
Stayed 1 night in Oct 2025

4/10 Poor

ADRIAN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Kimberly

Traveled with family
Liked: Staff & service
The AC broke during the last night of our stay even though it said it was working on the app. It was so hot and since we were leaving in a couple hours we let it be even though it was so uncomfortable. I wish the room was a little bit bigger as well. Didn't like the size of the sink and shower
Stayed 4 nights in Oct 2025

10/10 Excellent

Retro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025