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Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga

3.0 star property

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Photo gallery for Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga

Restaurant
Outdoor pool
Premium bedding, down comforters, pillowtop beds, desk
Lobby
Microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
$194
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
4370 Mills Circle, Ontario, CA, 91764
  • Place, Ontario Mills Shopping Mall
    ‪3 min walk‬
  • Place, iFLY Indoor Skydiving - Ontario
    ‪8 min walk‬
  • Place, Toyota Arena
    ‪12 min walk‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (ADA Queen Accessible)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 Queen Bed with Sofa bed, Accessible (ADA Queen Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • 335 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 32-inch flat-screen TV with satellite channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive 2 Queen Studio Suite

Premium bedding, down comforters, pillowtop beds, desk

Executive 2 Queen Studio Suite

9.4 out of 10
Exceptional
(31 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Ground Floor

Premium bedding, down comforters, pillowtop beds, desk

Studio Suite, 1 King Bed with Sofa bed, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, 2 Queen Beds, Ground Floor

Premium bedding, down comforters, pillowtop beds, desk

Studio Suite, 2 Queen Beds, Ground Floor

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King Studio Suite

Premium bedding, down comforters, pillowtop beds, desk

Executive King Studio Suite

8.8 out of 10
Excellent
(38 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga

3-star Ontario hotel, connected to a shopping center in Arena District
An outdoor pool, a fitness center, and a hot tub are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and laundry facilities are onsite. Weekly housekeeping is available.
Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga offers 140 accommodations with iPod docking stations and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business amenities at this 3-star property consist of a business center, meeting rooms, and limo/town car service. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1496 square feet (139 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ayres Ontario Mills Mall
Ayres Suites Hotel Ontario Mills Mall
Ayres Suites Ontario Mills Mall
Ayres Suites Ontario Mills Mall Hotel
Ayres Suites
Ayres Suites Ontario at the Mills Mall
Ayres Suites Ontario at the Mills Mall Rancho Cucamonga
Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga Hotel

Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1009 reviews
Rating 8 - Good. 199 out of 1009 reviews
Rating 6 - Okay. 57 out of 1009 reviews
Rating 4 - Poor. 33 out of 1009 reviews
Rating 2 - Terrible. 27 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Sheila

Disliked: Cleanliness, staff & service
The room we were given had a horrible smell asked to change rooms and it took way too long to let us know if we could and they acted like we wouldn’t be able to and we’re going to just spray Lysol. The bed and pull out bed were probably the worst I’ve ever seen/slept on.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

6/10 Okay

Sean

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The first room we got smelled like mildew and was very humid. The second room was better and more comfortable. The property itself is in a great location though.
Stayed 1 night in Aug 2025

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

JORGE MARIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ the beds are really comfotrables breakfast is well served
Stayed 3 nights in Aug 2025

10/10 Excellent

Sinuhe

Stayed 1 night in Jul 2025

4/10 Poor

La Shawn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room I got the bathroom light did not work. They were kind enough to switch me rooms. However the second room smelled like horrible urine in the room. So I went and met them know and they switched me to another room. This room smells musty from the AC and the restroom smelt like urine. I went ahead and lysoled the room and restroom and the smell kind of went away and it was real late. In the muddle of the night I went to turn the AC off but it would not turn off. I just covered and went back to sleep. In the morning I let staff know of my issues, they apologized and said they would take a little off my room. I probably will not stay there again.u will say the stay was great in helping in what they could but I think they could of walked over and checked out each room to see what the issues were even reported.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Skip

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect as I expected.
Stayed 1 night in Aug 2025

10/10 Excellent

Ma Soledad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a beautiful patio and the bed was comfortable
Stayed 2 nights in Aug 2025

8/10 Good

Donita Dickerson

Stayed 1 night in Jul 2025

2/10 Terrible

Lisa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was only 1 staff checking in. I was
Stayed 1 night in Jul 2025

10/10 Excellent

YI JUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was outstanding.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, property conditions & facilities
I love ❤️
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ben or TIffaney

Stayed 1 night in Jul 2025

8/10 Good

Janet

Stayed 1 night in Jul 2025

10/10 Excellent

Junior

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! the kiddos had a blast. Super clean and super safe. Walked 2 min to a convenience store and 5 min to the mall! Definitely a great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Vardon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price of room was more than reasonable
Stayed 1 night in Jul 2025

4/10 Poor

Humberto

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness

Money, hungry receptionist.

I tried to check in at 2:30 and the front desk was asking for $30 for early check-in. I have stayed at some of the other hotels before of the same organization. They have never treated me this way. I think that the front desk was rude and will never stay at this place again. On top of it, I found a big roach in the room that I said that I didn’t even wanna try there breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and quiet. No loud neighbors or outside noise. Clean and comfortable rooms.
Stayed 1 night in Jul 2025

8/10 Good

Lazaro

Stayed 4 nights in Jul 2025