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Hotel Sercotel Portales

Property class: 3

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Photo gallery for Hotel Sercotel Portales

Exterior
A lobby with a brown leather sofa, a large potted plant, a wall-mounted sign reading "Sercotel", and a framed map.
A breakfast buffet with various food items and utensils on a granite countertop.
Interior
A modern interior with a glass staircase, a reception desk, and a wall-mounted directory.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
The current price is $85
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
Portales, 85, Logroño, La Rioja, 26001
  • Place, Calle del Laurel
    ‪2 min walk‬
  • Place, Concatedral Santa Maria de La Redonda
    ‪5 min walk‬
  • Place, Bodegas Franco Espanolas
    ‪10 min walk‬
  • Airport, Logrono (RJL-Agoncillo)
    ‪12 min drive‬

Room options

View all photos for Classic Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Classic Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Classic)

Family Room (Classic) | Minibar, in-room safe, desk, iron/ironing board (on request)

Family Room (Classic)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Double Room

A hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Junior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE CLASSIC

  • Sleeps 4
  • Free WiFi

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE CITY VIEW KING BED

  • Sleeps 4
  • Free WiFi

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About this property

Hotel Sercotel Portales

3-star hotel in Logroño City Centre
This smoke-free hotel features self parking, coffee/tea in a common area, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite.
Hotel Sercotel Portales offers 48 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Logroño hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Sercotel Portales features a library, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Logroño hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hotel Sercotel Portales is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 33.0 per day

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Sercotel Portales

Hotel Sercotel Portales Logrono

Sercotel Portales

Sercotel Portales Logrono

Portales Hotel Logroño

Hotel Sercotel Portales Logroño

Sercotel Portales Logroño

Sercotel Portales

Hotel Hotel Sercotel Portales Logroño

Logroño Hotel Sercotel Portales Hotel

Hotel Hotel Sercotel Portales

Sercotel Portales Logrono

Hotel Sercotel Portales Hotel

Hotel Sercotel Portales Logroño

Hotel Sercotel Portales Hotel Logroño

Hotel Sercotel Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 285 out of 471 reviews
Rating 8 - Good. 150 out of 471 reviews
Rating 6 - Okay. 25 out of 471 reviews
Rating 4 - Poor. 9 out of 471 reviews
Rating 2 - Terrible. 2 out of 471 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Mrs L

Liked: Cleanliness, staff & service, property conditions & facilities
Great location just on the edge of the town while travelling with our 2 small dogs.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, excellent location to bars and local amenities and close to the Camino too. Outstanding breakfast. Nice and friendly staff. Thank you
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, Great hotel
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Spotless clean room, friendly staff, excellent locations, especially for pilgrims doing El Camino de Santiago.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Logrono and access to local wineries for tours
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, and friendly staff.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Gave up our large room to a family. Was given room 505 which was v cramped and had such a dreadful view we kept the curtains closed.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and you can’t ask for a better location!!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was modern, clean, and centrally located to easily walk to the many nearby cafe’s, bars, and restaurants.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location along the Camino. There’s a Taco Bell nearby, huge plus.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well situated to enjoy Logroño.

Excellent experience during a four-night stay. Great location, outstanding reception staff (Noemi was wonderful), close to many restaurants, shopping and entertainment.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location wise, only problem is they use an elevator for your car if you bring one. The breakfast should be included after the price people pay for the rooms. In Spain they criticize Capitalism, but I think they are worst, plus they don’t staff accordingly. Exploitation
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Rene

Liked: Cleanliness, staff & service, amenities
Great location but the room set up was all wrong. Bathtub too old and outdated. TV outdated.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great value hotel in a perfect location, very helpful staff and nicely clean
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern but great location near old town

Great location on edge of pedestrian rambla casco viejo
Easy walk from hotel right into center city pedestrian friendly rambla
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Anik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Sercotel Portales. It is in a great location, within a few minutes’ walk to many restaurants, bars and shops. The room was clean, with comfortable bedding, but there was a distinct smell of smoke, particularly in the bathroom, which led us to believe that this may either have been a smoking room (even if we requested non-smoking) or that previous guests ignored the non-smoking directive. Because we could open the window, we were able to “air” out the place, and enjoy it. The bad smell was ultimately a minor inconvenience. We recommend this hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stopover enroute to ferry ports.

A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service
This is a wonderful property in the heart of Old Town. Very convenient location, walkable to anything. It was nice to have breakfast available. Our room was very clean and comfortable. Clean is a priority for us! The bed was very comfortable too!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of Logrono yet lovely and quiet and dog friendly
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The hotel was clean and in a perfect location for enjoying great food and wine! Each day I had a new question to ask, and Leyre L was so kind and patient helping me to find what I needed! I looked forward to seeing her every morning.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great stay at a modern, clean, conveniently located hotel with a great staff. Would definitely stay again.
Stayed 2 nights in Oct 2023