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The room was not very clean. We had asked that the bathroom and floors be thoroughly cleaned and they were not. We ended up wiping a lot of things down on our own. There was hair everywhere, and soap scum all over the shower. Around the toilets and trim it was filthy. The staff were pleasant and the esthetic was nice. Just needs to be clean. If I were to stay again I would need to inspect the room prior to sleeping there.

Did not like that it wasn't clear it was a "timeshare" type resort. We sat thru a presentation that was a waste of our time & the sales rep. Our room had many issues that required maintenance. We were told someone would come to our room to address the problems, which never happened. Larger gaps in the floor tile grout lines that were obvious. The bedroom lighting was insufficient. The bathroom mirror lighting insufficient. The fan came on with the mirror light instead of the shower. The shower head was leaking like a sieve and could not be adjusted. The bathtub/shower floor was slippery (had to put a towel down for traction) The step out of the bathtub/shower was too deep. There needed to be a ceiling fan in the living room/kitchen area for circulation. The placement of the HVAC right near the sofa made hearing the TV very difficult. The thermostat was too high on the wall for me to see. The room as a whole did not give a good presentation of the hotel accommodations. The staff were all very friendly & helpful.

The room was clean, the staff was great, great location.

Property was clean and staff was friendly

We absolutely enjoyed our stay and have already talked about another trip to New Orleans and staying here again! If you want a cheap hotel look somewhere else because when you pay cheap you get cheap!! Location: Much quieter area away from the hustle and bustle but still very much walking distance to French quarter or to take RTA/ street car. Nearest coffee shop that is extremely good is called Allgood. If you don’t want to pay for an uber from the airport you can catch the bus from the airport that drops you directly at the New Orleans library which is across the street. Comfort/Cleanliness: From the entryway hallway to the front of the rental unit clean, as for the unit itself immaculate! Never once did I encounter anything that was not clean or immaculate. Even the art is dusted off. The king bed in one of the rooms was comfy and the pillows were lush, thank you for having an abundance of pillows and towels. We definitely needed extra towels for the stay and they were provided in the linen closet. Utilities: So grateful for the washer and dryer in unit next time I won’t pack so much and just wash more. The kitchen was stocked with items you might need during your stay such as plates, tea kettle, coffee pot etc, Thank you for accommodating with checkout. Minor things to note: the tv remote in one of them rooms needed new batteries and some of the fixtures like shower handle needs tightening. Thank you Mary Beth see you soon!