Tree House
Bed Count 1 King Bed Maximum Occupancy 3 Max
$1,790*
Per night/room
Apr 16 - Apr 17
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and free beach club on site. At One&Only Mandarina you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This Mediterranean hotel also offers a children's pool, a fitness center, and a garden. Complimentary valet parking is available on site.
One&Only Mandarina is a smoke-free property.
- Walkway to water
- Picnic area
- Daily
- Children's games
- Number of outdoor pools - 5
- Fitness facilities
- Lockers available
- Free beach club on site
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Free valet parking
- Swimming pool
- On private beach
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Free full breakfast
- Concierge services
- Conference center
- Pool umbrellas
- Total number of rooms - 104
- Couples/private dining
- Newspapers in lobby (surcharge)
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Full-service spa
- Free beach shuttle
- Beach umbrellas
- Free breakfast
- Spa treatment room(s)
- Free beach cabanas
- Year Built - 2019
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Smoke-free property
- Children's club (surcharge)
- Children's pool
- Spa services on site
- Wheelchair accessible – no
- Number of restaurants - 3
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Beach towels
- Television in common areas
- Wedding services
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
Family Friendly Amenities
- Family property
- On private beach
- Number of outdoor pools - 5
- Children's pool
- Free WiFi
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
Room Amenities
One&Only Mandarina offers 104 air-conditioned accommodations with private pools and private plunge pools. Rooms open to balconies. These individually furnished accommodations include dining tables. Memory foam beds feature premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Lo de Marcos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include iPod docking stations and minibars. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Minibar
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Bathrobes
- Free toiletries
- In-room safe
- Balcony
- Room service (24 hours)
- Desk
- Premium bedding
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Separate bathtub and shower
- Hair dryer (on request)
- Digital TV service
- Free WiFi
- Individually furnished
- Memory foam mattress
- TV size 42
- TV size measurement inch
- iPod docking station
- Private pool
- Private plunge pool
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Restaurant dining guide
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Dining table
Parking
Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary full breakfast is served each morning between 7:00 AM and noon.
Alma Restaurant - This poolside restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required.
Carao Restaurant - This poolside restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Tree Top Bar - This cocktail bar overlooks the ocean. Open daily.
24-hour room service is available.
Spa Services
ONE&ONLY SPA has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 6
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Mud bath in spa
- Sauna in spa
- Spa tub in spa
- Massages
- Body treatments
- Facial treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Steam room in spa
- Minimum age to access spa is 18
- Thai massage
- Reflexology
- Sports massage
- Detoxification wrap
Nearby Activities
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.
Children under 11 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Surfing/bodyboarding on site
- Boat on site
- Boat and paddles on site
- Canoe on site
- Water skiing on site
- Windsurfing on site
- Yoga classes/instruction on site
- Inflatable boat on site
- Boat tours on site
- Pedal boat on site
- Bicycle rentals on site
- Swimming nearby
- Water sports equipment
- Water tubing nearby
- Ecotours on site
- Fishing on site
- Hiking/biking trails on site
- Horse riding/rental on site
- Kayaking on site
- Motor boating on site
- Ropes course on site
- Mountain biking on site
- Parasailing on site
- Ziplining on site
- Rafting on site
- Rowing or canoeing on site
- Sailing on site
- Scuba diving on site
- Personal motorized watercraft on site
Hotel Policies
Payment types
Fees
Optional extras
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Pets allowed in specific rooms only
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 11
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 35.0 per night.
Pet Policy
- Pets allowed for an extra charge of USD 50 per accommodation, per stay
- Dogs and cats only
- 2 per room (up to 51 lbs per pet)
- Pets cannot be left unattended
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Pool access available from 10:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Hotel Names
- One and Only Mandarina
- One & Only Mandarina
- One& Only Mandarina
- One&Only Mandarina Hotel
- One&Only Mandarina Lo de Marcos
- One&Only Mandarina Hotel Lo de Marcos
- Oneandonly Mandarina
Awards & Affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
One&Only Mandarina is listed in the 2021 Condé Nast Traveler Hot List.
- EarthCheck
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