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Tree House

Bed Count 1 King Bed Maximum Occupancy 3 Max
$1,442* Per night/room Mar 18 - Mar 19

Signature Villa (01)

Bed Count 4 King Beds Maximum Occupancy 24 Max

Signature Villa (03)

Bed Count 4 Queen Beds Maximum Occupancy 14 Max

Signature Villa (16)

Bed Count 2 King Beds Maximum Occupancy 16 Max

Signature Villa (14)

Bed Count 2 Queen Beds Maximum Occupancy 16 Max

Signature Villa (13)

Bed Count 2 King Beds Maximum Occupancy 12 Max

Hotel Amenities

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and free beach club on site. At One&Only Mandarina you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This Mediterranean hotel also offers a children's pool, a steam room, and a fitness center. Complimentary valet parking is available on site.

One&Only Mandarina is a smoke-free property.

  • Walkway to water
  • Picnic area
  • Daily
  • Children's games
  • Number of outdoor pools - 5
  • Fitness facilities
  • Lockers available
  • Free beach club on site
  • 24-hour front desk
  • Business center
  • Dry cleaning/laundry service
  • Free valet parking
  • Swimming pool
  • On private beach
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Free full breakfast
  • Concierge services
  • Conference center
  • Pool umbrellas
  • Total number of rooms - 104
  • Couples/private dining
  • Newspapers in lobby (surcharge)
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Full-service spa
  • Free beach shuttle
  • Beach umbrellas
  • Free breakfast
  • Spa treatment room(s)
  • Free beach cabanas
  • Tours/ticket assistance
  • Year Built - 2019
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Wheelchair accessible – no
  • Number of restaurants - 3
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Beach towels
  • Television in common areas
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 5
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Room Amenities

One&Only Mandarina offers 104 air-conditioned accommodations with private pools and private plunge pools. Rooms open to balconies. These individually furnished accommodations include dining tables. Memory foam beds feature premium bedding. 42-inch Smart televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Lo de Marcos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include iPod docking stations and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • Hair dryer (on request)
  • Digital TV service
  • Free WiFi
  • Individually furnished
  • Memory foam mattress
  • TV size: 42
  • TV size measurement: inch
  • iPod docking station
  • Private pool
  • Private plunge pool
  • Rainfall showerhead
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Dining table

Parking

Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 7:00 AM and noon.

Alma Restaurant - This poolside restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required.

Carao Restaurant - This poolside restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Tree Top Bar - This cocktail bar overlooks the ocean. Open daily.

24-hour room service is available.

Spa Services

ONE&ONLY SPA has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a steam room, and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Surfing/bodyboarding on site
  • Boat on site
  • Boat and paddles on site
  • Canoe on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Inflatable boat on site
  • Boat tours on site
  • Pedal boat on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Swimming nearby
  • Water sports equipment
  • Water tubing nearby
  • Ecotours on site
  • Fishing on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Motor boating on site
  • Ropes course on site
  • Mountain biking on site
  • Parasailing on site
  • Ziplining on site
  • Playground on site
  • Rafting on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Personal motorized watercraft on site

Hotel Policies

Payment types

Fees

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Pets allowed in specific rooms only

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.

Pet Policy

  • Pets allowed for an extra charge of USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total (up to 51 lbs per pet)
  • Pets cannot be left unattended
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 10:00 AM to 6:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Hotel Names

  • One and Only Mandarina
  • One & Only Mandarina
  • One& Only Mandarina
  • One&Only Mandarina Hotel
  • One&Only Mandarina Lo de Marcos
  • One&Only Mandarina Hotel Lo de Marcos
  • Oneandonly Mandarina

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

One&Only Mandarina is listed in the 2021 Condé Nast Traveler Hot List.

  • EarthCheck

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