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Holiday Inn Express Albert Dock by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Albert Dock by IHG

Property entrance
Interior
Exterior
Restaurant
Desk, blackout drapes, free cribs/infant beds, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry
$73
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • Place, Royal Albert Dock
    ‪1 min walk‬
  • Place, The Beatles Story Museum
    ‪2 min walk‬
  • Place, M&S Bank Arena
    ‪3 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(14 reviews)
  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(10 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(50 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(32 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

8.6 out of 10
Excellent
(10 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

9.0 out of 10
Wonderful
(12 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Water view

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Interior entrance
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About this property

Holiday Inn Express Albert Dock by IHG

3-star hotel in The Docks
A bar/lounge, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 108 square feet (10 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Holiday Inn Express Albert Dock by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (21 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albert Dock Holiday Inn Express
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Holiday Inn Express Albert Dock by IHG Hotel Liverpool

Holiday Inn Express Albert Dock by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1006 reviews
Rating 8 - Good. 255 out of 1006 reviews
Rating 6 - Okay. 62 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Perfect to explore docks, city centre and close to nightlife. Very clean and modern. Only issue we had was that at certain times breakfast was very busy, which meant at times there was nowhere to sit and waiting for food to be replenished.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely warm welcome from all the staff. Small bedroom but spotless and comfortable. Good choice of breakfast to suit all tastes. Onsite bar was unexpected but handy after a day out. Parking concession ticket if you park on Kings dock. Definitely use this again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great although no bacon left as the slot we were given was 10.15 and the chef told us at 10.20 they stopped cooking at 10.30 ?? But everything else was lovely.
Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent hotel clean great place to stay cannot fault the place.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldnt fault anything.
Stayed 2 nights in Oct 2025

8/10 Good

P W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-Big room, nice view over the Mersey, nice big shower with nice flow, great all you can eat buffet breakfast, comfy bed and decent WiFi. Nice welcome on reception from the friendly and talkative Tash.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful, sensitive adaptation of listed building with much of the original brickwork left bare. Room very comfortable. Self-service breakfast was sufficient if lacking in wide selection. Check-in and -out smooth. Be aware of Liverpool's daily visitor fee (£2.40 per room, I think) which is added to the bill.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff, great location, yummy breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for arena and food and everything. Lovely friendly helpful staff on reception we were treated as people and given time not rushed. Fantastic spacious room all as described really pleased and great view of dock. Great breakfast. Would recommend and stay again
Stayed 1 night in Oct 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, room comfort

Liverpool stay

Good value We enjoyed the stay Parking charge was a little unclear ended up a lot more than anticipated
Stayed 1 night in Oct 2025

10/10 Excellent

Graham William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely, clean quiet room on the third floor overlooking the dock. The staff were all friendly, polite and helpful and busy breakfast times were well-organised and efficient. The location was really good for all the attractions in and around the dock, and a short walk into town.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, especially for tours
Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities
Idea spot to stay if attending m and s bank arena, which we were. Staff all lovely, they all work so hard. Room was clean, breakfast very nice. The only thing I felt could be better is the bed, it wasnt the comfiest im afraid, also the sink in the bathroom didnt drain very well. Other than that happy with our stay, thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Lovely stay very comfortable
Stayed 1 night in Sep 2025

6/10 Okay

J

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good position. Poor night due to noise

Good position for Albert Dock etc. room s little tired. Staff fine.. room very noisy due to creaking floors above when any one moved in that room. Could hear voices clearly
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to sincerely thank the check in staff for their kindness and support in organising a room at late notice when we were let down by our booking at a different unrelated hotel. We were very stressed when we arrived with kids in tow and no where to stay. They immediately calmed our nerves and sorted us out with a perfect room for the family. I would highly recommended this hotel to friends and family and will be staying here when we return to Liverpool in the future. Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

8/10 Good

Wing

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025