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VIP Grand Lisboa Hotel & Spa

5.0 star property

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Photo gallery for VIP Grand Lisboa Hotel & Spa

Buffet
Executive Suite | Bathroom | Bathtub, free toiletries, hair dryer, slippers
Front of property - evening/night
Interior entrance
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking available
  • Breakfast available
$159
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
Avenida 5 de Outubro, 197, Lisbon, 1050-054
  • Lisbon Zoo
    ‪2 min drive‬
  • Rossio Square
    ‪4 min drive‬
  • Castle of São Jorge
    ‪4 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪4 min drive‬

Room options

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, desk

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

8.2 out of 10
Very good
(23 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, desk

Executive Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for Twin Room

1 bedroom, minibar, in-room safe, desk

Twin Room

  • Sleeps 2

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1

Standard Single Room

  • Sleeps 1

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About this property

VIP Grand Lisboa Hotel & Spa

5-star hotel in Lisbon City Center
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, spa services, and a seasonal outdoor pool.
VIP Grand Lisboa Hotel & Spa offers 295 accommodations with minibars and laptop-compatible safes. 26-inch LCD televisions come with cable channels. Bathrooms include bathtubs, slippers, bidets, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
VIP Grand Lisboa Hotel & Spa features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 5307 square feet (493 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

VIP Grand Lisboa Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Pivot Restaurant - This restaurant serves breakfast only.
Cenario - This restaurant serves lunch and dinner. Reservations are required. Open select days.
Press Club Bar - This bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 18 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cenario
  • Pivot Restaurant
  • Press Club Bar

Things to do

  • 24-hour gym
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5,307 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Self parking fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number 686

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:30 AM to 8:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Lisboa Hotel
Hotel VIP Grand Lisboa
Hotel VIP Lisboa
Lisboa Grand
VIP Grand Hotel Lisboa
VIP Grand Lisboa
VIP Grand Lisboa Hotel
VIP Grand Lisboa Hotel Lisbon
VIP Grand Lisboa Lisbon
VIP Lisboa Grand
Vip Grand Lisboa Hotel And Spa
VIP Grand Lisboa Hotel Spa
VIP Grand Lisboa Hotel Spa
Vip Grand Lisboa & Spa Lisbon
VIP Grand Lisboa Hotel & Spa Hotel
VIP Grand Lisboa Hotel & Spa Lisbon
VIP Grand Lisboa Hotel & Spa Hotel Lisbon

VIP Grand Lisboa Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 984 reviews
Rating 8 - Good. 351 out of 984 reviews
Rating 6 - Okay. 180 out of 984 reviews
Rating 4 - Poor. 92 out of 984 reviews
Rating 2 - Terrible. 35 out of 984 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Love this property! It is really nice. The rooms are very modern and clean. It's conveniently located. Highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in May 2025

10/10 Excellent

Tarisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tracy, Citrus Heights

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walkable, convenient to restaurants, check-in process pleasant and welcoming
Stayed 1 night in May 2025

10/10 Excellent

Maria, New Orleans

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff always able to help and great customer service and good manners .
Stayed 1 night in May 2025

10/10 Excellent

Paulino Carvalho

Stayed 3 nights in May 2025

6/10 Okay

Vera

Stayed 1 night in May 2025

2/10 Terrible

Ana Maria

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

4/10 Poor

PHUONG THAO

Liked: Cleanliness, staff & service, property conditions & facilities

Scalding hot water temperature!

We were here on the end of a group tour and book 2 extra days. This hotel has excellent customer services. Especially, Davies at the reception. She helped us booked a train to Porto. The room was okay. The bed was very comfortable. Breakfast was okay, not that great. My main complaint is the water temperatures. It’s either too cold or scalding hot! It seemed that was the same for my fellow travelers. We had to waste tons of water to find the right temperature. The water temperature kept changing to scalding hot while we were in the shower! It was so dangerous!
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ilda

Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at VIP Grand Lisboa Hotel I must say, it exceeded all my expectations! From the moment I arrived Friendly and welcoming staff, clean and comfortable rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

olibia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jasmine

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The spa was the only reason I booked a room here for my mother in law’s birthday, I was assured multiple times she would be able to use the facilities yet she was denied even using the sauna. Disappointed with the experience all together.
Stayed 1 night in Dec 2024

10/10 Excellent

Xiaotian

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Marlo

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Salem, Montreal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service , and friendly staff , the hotel is very clea, and coooridiors smell very fresh and nice smell. Reception desk wrere so kind. Room Service is perfect. They do not do early ceck in, so you neeed to wait till 2.00 pm ( offical time) for check in.
Stayed 6 nights in Oct 2024

4/10 Poor

ibtisam

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The aircondition wasn't working and the staff didnot want to bother and change the room .
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Sep 2024

6/10 Okay

nacarid

Liked: Cleanliness
Stayed 6 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room needs more lighting
Stayed 1 night in Sep 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth Fonseca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Navjot

Liked: Staff & service
Disliked: Cleanliness
This didn't seem like a 5-star property by any mean. We stayed at a few 4-star and 5-star properties on this trip over the last few days and this was not even a 4-star experience. The room wasn't clean, the sink was dirty. Toilet wouldn't flush and even the tub had water standing still during and after a shower. Someone came in an looked at it after we complained but the problem was not resolved. We weren't even offered another room.
Stayed 3 nights in Sep 2024