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Get an overview of this hotel
5-star Lisbon hotel in Lisbon Old Town

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Outdoor pool
Business center

Location

Located in Lisbon Old Town, this luxury hotel is steps from Liberty Avenue and Restauradores Square. Rossio Square and Santa Justa Elevator are also within 10 minutes. Largo da Anunciada Stop is only a 2-minute walk and Restauradores Station is 3 minutes.

Hotel Features

Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, 2 bars/lounges, a 24-hour fitness center, and valet parking are onsite.

Room Amenities

All 83 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include Egyptian cotton sheets and down comforters, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: EUR 29 for adults and EUR 19 for children (approximately)
  • Self parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 between bookings.The property affirms that it adheres to the European Holiday Home Association (EHHA - Europe) sanitization guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of European Holiday Home Association (EHHA - Europe)

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Online Penalty Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 150 per pet, per stay
  • 1 per room (up to 77 lbs)

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

The property affirms that it adheres to the European Holiday Home Association (EHHA - Europe) sanitization guidelines.

Hotel Names

  • One Palácio da Anunciada Hotel Lisbon
  • One Palácio da Anunciada Hotel
  • One Palácio da Anunciada Lisbon
  • One Palácio da Anunciada
  • The One Palacio Da Anunciada
  • The One Palácio da Anunciada Hotel
  • The One Palácio da Anunciada Lisbon
  • The One Palácio da Anunciada Hotel Lisbon

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

Hotel Amenities

Property Features

In addition to a full-service spa, The One Palácio da Anunciada features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

A business center is on site at this 5-star property. 5 meeting rooms are available. This luxury hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge). A total renovation of this property was completed in February 2019.

The One Palácio da Anunciada is a smoke-free property.

  • Elevator
  • Number of bars/lounges - 2
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Spa treatment room(s)
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 1800
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Outdoor pool
  • Valet parking (surcharge)
  • Smoke-free property
  • Spa services on site
  • Number of meeting rooms - 5
  • Terrace
  • Breakfast available (surcharge)
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 83
  • 24-hour fitness facilities
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

The One Palácio da Anunciada offers 83 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Slippers
  • Shower only
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Rainfall showerhead
  • Towels provided
  • Linens provided
  • Smart TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 7 AM and 11 AM.

Condes de Ericeira - This fine-dining restaurant specializes in Portuguese cuisine and serves dinner only.

O Jardim Wine Bar - This cocktail bar specializes in Portuguese cuisine and serves light fare only. Open daily.

Pool Bar - Onsite bar. Open select days.

24-hour room service is available.

Spa Services

Despacio has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna.

The spa is open daily.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Reviews

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