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ibis Lisboa Sintra

2.0 star property

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Photo gallery for ibis Lisboa Sintra

Relax in a tranquil outdoor space with comfortable seating and lush greenery.
Stunning building with large windows and a beautifully manicured lawn.
Check-in with ease at our lobby, featuring a reception desk and comfortable seating for guests.
Welcome to ibis Hotel, featuring a modern entrance with a glass door and outdoor seating area.
Enjoy a drink at the bar, where a selection of wines and beverages are available.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avenida Raul Solnado, 23 - 23A, Mem Martins, Sintra, 2710-162
  • Sintra National Palace
    ‪5 min drive‬
  • Quinta da Regaleira
    ‪6 min drive‬
  • Pena Palace
    ‪6 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪23 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets

Room, 1 Double Bed

8.6 out of 10
Excellent
(20 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets

Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds | 1 bedroom, desk, free WiFi, bed sheets

Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Enjoy a restful stay in this stylish room with a comfortable bed and convenient phone access.

Flag Hotel Lisboa Sintra

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (29)
$97 nightly
The price is $97 total
includes taxes & fees
Flag Hotel Lisboa Sintra

About this property

ibis Lisboa Sintra

Hotel in São Pedro de Penaferrim
Along with a bar/lounge, this hotel has a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Ibis Lisboa Sintra offers 125 accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

This Sintra hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site.

A computer station is located on site and wireless Internet access is complimentary. This Sintra hotel also offers a terrace, multilingual staff, and a garden. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Ibis Lisboa Sintra has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Menu My Tasty - This bar serves light fare only.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 3 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: EUR 9.50 for adults and EUR 4.75 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Menu My Tasty

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.5 for adults and EUR 4.75 for children
  • Self parking fee: EUR 3.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3063

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

ibis Lisboa Hotel Sintra
ibis Lisboa Sintra
ibis Sintra
ibis Lisboa Sintra Hotel
ibis Lisboa Sintra Hotel
ibis Lisboa Sintra Sintra
ibis Lisboa Sintra Hotel Sintra

ibis Lisboa Sintra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 318 out of 790 reviews
Rating 8 - Good. 334 out of 790 reviews
Rating 6 - Okay. 99 out of 790 reviews
Rating 4 - Poor. 16 out of 790 reviews
Rating 2 - Terrible. 23 out of 790 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
People were smoking outside by our window and we could smell it inside the room. Besides that it was good stay
Stayed 3 nights in Mar 2025

6/10 Okay

Jessie

Business traveler
Liked: Cleanliness, staff & service
The property was a quaint little experience. It might be time for some upgrades but the property was good and the staff was lovely. The food looked delicious. However, there were limited dining options for vegetarians and none for vegans (my preferred eating habit).
Stayed 3 nights in Mar 2025

10/10 Excellent

Franklin

Stayed 2 nights in Feb 2025

6/10 Okay

Shirley

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Ok accommodation
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️❤️❤️❤️❤️❤️❤️
Stayed 1 night in Feb 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , staff was excellent, new bldg, for the money it was pretty good! One negative I had was they have no cooks at all n they microwave the food. Other than that I’d give it 2 1/2 stars
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ALCIDES, Santa Maria da Feira

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Taking into account that Ibis Hotels are not in the luxury segment, I must say that the rooms are generally well-maintained and clean. The bathroom, and especially the shower, is very comfortable and spacious. One of the most positive aspects is the mattress, which is extremely comfortable, and the fact that Ibis Hotels are pet-friendly is a great advantage. However, my only negative remark is not related to the hotel itself but rather to the reservation process. In this case, the booking was made through Expedia.com, which did not provide an option to request a receipt with the VAT number (factura com NIF)—something I require for company expenses. Additionally, there is no straightforward way to contact Expedia to resolve this issue. I managed to call an Expedia number, which cost me nearly 6 euros, only to be informed by the representative that I had reached the wrong department. They provided me with another paid number to call, but that number does not work. If I am unable to obtain the receipt with the VAT number as needed, I will stop making future reservations through Expedia.
Stayed 1 night in Jan 2025

10/10 Excellent

Liah

Stayed 1 night in Jan 2025

10/10 Excellent

Michelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and attentive, specifically the diner staff. Clean, comfortable and good value.
Stayed 2 nights in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, friendly service and clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Eliezer, peachtree city

Liked: Cleanliness
Really clean and nice place to stay
Stayed 3 nights in Dec 2024

6/10 Okay

Luanne

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable hotel on outskirts of Sintra

We had an amazing stay at this hotel. We arrived super early to see if we could have luggage storage but surprised to be able to check in early so big bonus and thanks. Walking distance to grocery stores and restaurants. Bus stop within 2 minutes of hotel (we had a car so didn’t use but considered taking into Sintra to avoid hunting for parking). They do offer breakfast (we didn’t use) and have a bar/restaurant available. The only negative was they didn’t have a small fridge or microwave in room but reception did heat some items for me that I bought from a local grocery. Staff very helpful and friendly. Free parking up top and if full can pay 3 euro to use underneath parking. Easy access to highway to see the sites we visited! Would stay here again.
Stayed 3 nights in Nov 2024

2/10 Terrible

Kuntal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels did not seem washed. Internet was patchy. Breakfast options were limited. Staff was NOT friendly at all.
Stayed 1 night in Oct 2024

6/10 Okay

ben

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Stayed 1 night in Sep 2024

6/10 Okay

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff here are AMAZING. The hotel has a great vibe and the friendly staff made us feel like real guests. My only complaints are the air conditioning in the our room never worked and there was an odd smell coming from the sink in the bathroom. We did ask someone at the front desk to help with AC our first night, it did seem to help for that night but after it returned to not functioning. Thankfully our last two nights were a bit colder outside.
Stayed 5 nights in Sep 2024

6/10 Okay

johanna, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for just one night
Stayed 1 night in Sep 2024

8/10 Good

Cliff

Stayed 2 nights in Aug 2024

2/10 Terrible

David

Disliked: Amenities, property conditions & facilities
Bathrooms were terrible and rooms extremely small
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Traveled with group
Liked: Amenities
Food preparation was mediocre.
Stayed 4 nights in Sep 2024