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Hotel da Baixa

4.0 star property

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Photo gallery for Hotel da Baixa

Restaurant
Lobby
Front of property
Lobby sitting area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
$143
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room

9.6 out of 10
Exceptional
(44 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Room, Courtyard View

9.0 out of 10
Wonderful
(36 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About this property

Hotel da Baixa

4-star hotel in Lisbon City Center
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business center, and a meeting room are onsite.
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Hotel da Baixa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sebastião - Onsite restaurant.
Sebastião - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 40 per day
  • Covered valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 8309

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 864 out of 1006 reviews
Rating 8 - Good. 108 out of 1006 reviews
Rating 6 - Okay. 24 out of 1006 reviews
Rating 4 - Poor. 5 out of 1006 reviews
Rating 2 - Terrible. 5 out of 1006 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roseanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk was well staffed
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautifully restored in the heart of Lisbon. I can’t stay enough about the service from the staff. They walked a block to pick up our luggage and park our car. Amazing experience.!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the center of Lisbon. Lovely hotel with updated finishes and rooms. Friendly excellent service.
Stayed 2 nights in Sep 2025

8/10 Good

Sheila, Watertown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but the room and bathroom were very small. Not enough space for two suitcases and being able to walk around the room.
Stayed 1 night in Sep 2025

10/10 Excellent

tracey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, central location. Good, small, but well appointed rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quaint and cozy. Love the old buildings converted with modern amenities. We received a gift on checking in and the staff couldn’t have been warmer and more accommodating. Would love to stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Maria, Gilbert

Liked: Amenities, property conditions & facilities
I would like to say that the hotel is just wonderful full of beautiful artwork from the ceiling down to the floor. The rooms were good as well. Everything has been updated. The bar fun. The stuff was extremely helpful and very nice. The breakfast was amazing. Also, I just wanted to say that the location is amazing. Transportation is so easy.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hee Seung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katiussya Francine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! They were so helpful with local recommendations and made us feel right at home
Stayed 7 nights in Sep 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary wine, breakfast was nice. Easy walking proximity to restaurants, historic areas.
Stayed 1 night in Sep 2025

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, room comfort
Truly an exceptional experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Lisboa

Wonderful stay! Excellent and helpful staff. Beautiful room ( a bit small- but we were warned), nice shower, and choices of pillows! Nice extras- like drinks, snacks, etc. in lobby for their guests. Great location to everything- dining, entertainment, Rossio station. A 10/10 stay- definitely recommend & would recommend upgrading to a larger room next time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vittorio E. Nigro,

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, hotel and walking tour were excellent. The staff went above and beyond. I would definitely recommend this hotel
Stayed 2 nights in Sep 2025

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Acacia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay however the room was a lot smaller than anticipated and the road the hotel is on is not the nicest. Hotel staff is extremely friendly and helpful and interior design is on point.
Stayed 2 nights in Aug 2025

10/10 Excellent

STEFAN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and the property was well kept .
Stayed 5 nights in Aug 2025

10/10 Excellent

Charlyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Helpful staff. Great spot.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Welcoming reception area. Ideally situated for walking Baixa/Chiado area.
Stayed 1 night in Aug 2025

10/10 Excellent

STERLING

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were well mannered and trained. The hotel combined the old with the new while keeping the theme of the location. The facilities were excellent.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis and Pedro and the entire Bakia team deliver world class first class service!!! What a welcome treat. This team really knows how to take care of their guests in a first rate way. Generous, empathetic, helpful and so so welcoming!!! Don’t hesitate to work this hotel!!! We were stranded for 4 nights due to Alr Canada strike - their attitude was so refreshing and helped us deal with what was ahead as we tried to get a flight booked. Exceptional in every way!!
Stayed 1 night in Aug 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a perfect location. Just a 5 minute walk to Praca do Comercio. Lots of restaurants and shops around. Wonderful greeting at check in and quick. Beds and linen are luxurious. Would rate as a 5 star hotel. The welcome gift was a nice touch! Would highly recommend this hotel to friends and family visiting. You will not be disappointed.
Stayed 1 night in Aug 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay as a solo female traveler!! 10/10 recommend
Stayed 2 nights in Aug 2025

8/10 Good

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful, the staff fantastic, and location was perfect!
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Staff are genuinely happy at work,
Stayed 4 nights in Aug 2025