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EPIC SANA Marques Hotel

5.0 star property

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2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Experience the serene ambiance of Sayanna, a wellness and spa destination in the heart of the city.
Relax on the outdoor terrace with wicker chairs and round tables, surrounded by lush greenery and a stunning city view.
Stylish hallway with polished floors, vertical panel walls, and glass display cases.

Popular amenities

  • Bar

Explore the area

Map
Avenida Fontes de Pereira de Melo, 8, Lisbon, 1069-310
  • Marquis of Pombal Square
    ‪3 min walk‬
  • Avenida da Liberdade
    ‪3 min walk‬
  • Rossio Square
    ‪2 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(110 reviews)
  • 249.1 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 506 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | View from room

Premium Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | View from room

Premium Double or Twin Room

9.8 out of 10
Exceptional
(24 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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  • Spa
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4.8 out of 5, Exceptional, (1005)
$319 nightly
The price was $374
The price is $319 total
includes taxes & fees
EPIC SANA Lisboa Hotel

About this property

EPIC SANA Marques Hotel

5-star Lisbon hotel, connected to a shopping center in Lisbon City Center
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 2 bars/lounges, and a 24-hour fitness center are onsite.
EPIC SANA Marques Hotel offers 379 accommodations with laptop-compatible safes and coffee/tea makers. Select Comfort beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
SAYANNA WELLNESS & SPA has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, EPIC SANA Marques Hotel features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 23056 square feet (2142 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a sauna, and a rooftop terrace. Guests can use the indoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in September 2021.

EPIC SANA Marques Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
ALLORA Restaurant & Bar - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Skypool Lounge - This poolside rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
The Garden - This restaurant serves breakfast only. Open daily.
Lobby Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 27.50 per day)
  • Secured, covered valet parking on site (EUR 27.50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • ALLORA Restaurant & Bar
  • Lobby Bar
  • Skypool Lounge
  • The Garden

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Conference center (23,056 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Renovated entire property - September 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 27.5 per day
  • Covered valet parking fee: EUR 27.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1519

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel SANA Lisboa
Lisboa SANA Hotel
SANA Hotel Lisboa
SANA Lisboa
SANA Lisboa Hotel
SANA Lisboa Hotel Lisbon
SANA Lisboa Lisbon
Sana Park Lisboa Lisbon
SANA Lisboa Hotel
EPIC SANA Marques Hotel Hotel
EPIC SANA Marques Hotel Lisbon
EPIC SANA Marques Hotel Hotel Lisbon

EPIC SANA Marques Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 958 out of 1095 reviews
Rating 8 - Good. 89 out of 1095 reviews
Rating 6 - Okay. 25 out of 1095 reviews
Rating 4 - Poor. 12 out of 1095 reviews
Rating 2 - Terrible. 11 out of 1095 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Arlene

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Guilherme at concierge, was just the absolute best……he greeted us with a warm smile and was very accommodating. My room was out of body wash and body lotion, not sure how a room is cleaned and ready for new guests without being checked for these things. I would expect it to be checked and refilled after each cleaning. Our stay at Epic Sana Marquês was a bit disappointing to say the least, compared to our stay at the Epic Sana in Albufeira. The mushroom risotto at Allora restaurant was delicious. The bread was cold and would have tasted much better warmed, the fish was bland and so was the tiramisu.
Stayed 1 night in May 2025

10/10 Excellent

Danny

Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in May 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities
The staff was so helpful. We couldn’t have asked for more. Terrific accusations, staff location and elegance. Breakfast was over the top
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul, Mather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Convenient location. Nice view!
Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle, The Woodlands

Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous hotel. It’s was all of a very high standard with excellent staff available to attend to any issues / need.
Stayed 3 nights in Apr 2025

2/10 Terrible

Akosua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the blackout in Portugal as a five star hotel they did not have a contingency plan . The ritz had power all through and this was a slap in the face as I stared at it from my hotel window in the dark
Stayed 1 night in Apr 2025

6/10 Okay

Anthony

Traveled with partner
Staff was unfriendly and somewhat rude. Bathroom was dirty. Restaurant was nice. Location was okay. I probably wouldn't stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services
Stayed 4 nights in Apr 2025

10/10 Excellent

Ofelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great service! Staff were very friendly and helpful. Food was delicious at Allora. I love that the restaurant has gluten free options.
Bed was so comfortable!
Delicious espresso!
I love the pasta with lobster!
Yummy , Easter chocolate
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!! What an amazing hotel!!!! Sparklingly clean, flawless throughout, modern, friendly professional staff. Absolutely faultless. The best hotel in Lisbon, and I can’t wait to return!!! Excellent breakfast too!! Thank you so much!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was wonderful! Would highly recommend to stay here. Service is excellent and friendly at all times. Thank you Sandra for helping us find the perfect suite in the hotel which had an amazing view. We booked a premium suite and loved it! The Italian restaurant Allora has delicious food! We ate there several times and all dishes were incredible. Spa was very enjoyable and relaxing as well. If you have a chance to try the rooftop pool we highly recommend you do so. Gonzalo and Kareem took very good care of us at the concierge desk too. They also helped us order fresh flowers for the room and make reservations. If you are looking for a private tour, you must ask the concierge to book Bruno! He is absolutely amazing!!! Bruno is very knowledgeable, attentive and speaks excellent English. After our first tour we booked him 2 more times. You won’t be disappointed. At the end of our vacation we decided to book our transportation to the airport with Bruno. We could have chosen an Uber, which would have been less expensive but we preferred to have Bruno drive us as he exceeded all of our expectations and made us feel truly comfortable. Hotel 10/10 Cleanliness 10/10 Staff 10/10 Food 10/10 Rooftop Pool 10/10 Spa 10/10 Bruno 10/10
Stayed 10 nights in Apr 2025

10/10 Excellent

Jeffery

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't recommend this hotel enough. The breakfast is fantastic and convenient. All the staff are extremely professional and helpful. Having the indoor and outdoor pool with a steam room and sauna were fantastic after long days of walking around Lisbon. Everywhere is an easy uber ride away or a quick walk to the Parque Metro Station. If I return to Lisbon I will definitely stay here again. ***Also, if you are a cigar or cigarette smoker, they have a dedicated covered open windowed room away from the bar area to enjoy a cigar. Big plus if you want to have a cigar and not have to stand outside or find a park.
Stayed 5 nights in Apr 2025

10/10 Excellent

Madonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy we decided to stay at the Epic Sana Marques. From the moment we arrived they were so accommodating. Our flight arrived very early and had hoped a room would be ready totally understanding if it wasn’t. A room was ready we were so happy as we know that this isn’t always possible. The breakfast was amazing plenty of offerings. We did use the facilities at the spa which was also very nice. We didn’t use the roof top pool still a bit chilly however some did. We would definitely return to this hotel and highly recommend it to our fiends and family. Thank you Epic Sana Marques for making our stay enjoyable.
Stayed 7 nights in Apr 2025

10/10 Excellent

aurelio, powhatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful hotel
Stayed 7 nights in Apr 2025

8/10 Good

Jane

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was even better than i expected. The rooms are amazing, and the city facing views are absolutely incredible. Tip, get a room with a view, its worth it!
Stayed 4 nights in Apr 2025

10/10 Excellent

JOLANTA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service polite helpful staff big breakfast selection Worth every penny
Stayed 8 nights in Apr 2025

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facilities were brilliant and such a beautiful hotel!
Stayed 5 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Adriana L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The food at all of the restaurants was delicious. The property is gorgeous in the middle of the city. We loved being able to walk anywhere we wanted. Highly recommend.
Stayed 4 nights in Apr 2025

6/10 Okay

Shwetank

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Five star but with 3 star hotel mindset. Very cheap in offering! We were charged 30 euros for bottle of water.
Stayed 2 nights in Mar 2025