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Bairro Alto Hotel

5.0 star property
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Photo gallery for Bairro Alto Hotel

Rooftop terrace
Lobby lounge
Prestige Tejo | 1 bedroom, minibar, in-room safe, desk
Meeting facility
1 bedroom, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service
$841
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
Praca Luis De Camoes 2, Lisbon, Lisbon, 1200-243
  • Santa Justa Elevator
    ‪5 min walk‬
  • Rossio Square
    ‪7 min walk‬
  • Avenida da Liberdade
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Business Single Room

Business Single Room | 1 bedroom, minibar, in-room safe, desk

Business Single Room

7.0 out of 10
Good
(2 reviews)
  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Tejo

Classic Tejo | View from room

Classic Tejo

9.6 out of 10
Exceptional
(8 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 527 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Tejo

Prestige Tejo | 1 bedroom, minibar, in-room safe, desk

Prestige Tejo

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Tejo

Suite Tejo | 1 bedroom, minibar, in-room safe, desk

Suite Tejo

  • 710 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Chiado Suite

Chiado Suite | 1 bedroom, minibar, in-room safe, desk

Chiado Suite

  • 624 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | 1 bedroom, minibar, in-room safe, desk

Deluxe Junior Suite

  • 527 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Chiado

Classic Chiado | 1 bedroom, minibar, in-room safe, desk

Classic Chiado

9.4 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Prestige Chiado

Prestige Chiado | 1 bedroom, minibar, in-room safe, desk

Prestige Chiado

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Chiado Corner

Classic Chiado Corner | 1 bedroom, minibar, in-room safe, desk

Classic Chiado Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Chiado Twin

Classic Chiado Twin | 1 bedroom, minibar, in-room safe, desk

Classic Chiado Twin

8.8 out of 10
Excellent
(5 reviews)
  • 279 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Bairro Alto Hotel

5-star hotel in Lisbon City Center
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Bairro Alto Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. This Lisbon hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, Bairro Alto Hotel features a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms. This luxury hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2019.

Bairro Alto Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:30 AM and on weekends between 7:30 AM and noon.
Onsite venue - This restaurant specializes in Portuguese cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Bairro Alto Hotel is listed in the 2020 Condé Nast Traveler Hot List.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Covered valet parking on site (EUR 35 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 11:30 AM on weekdays and 7:30 AM to noon on weekends; EUR 35 to 50 for adults and EUR 35 to 50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Terrace BA

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2019
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 120.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 to 50 for adults, and EUR 35 to 50 for children
  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 237

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bairro Alto
Bairro Alto Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Lisbon
Bairro Alto Lisbon
Hotel Bairro Alto
Bairro Alto Hotel Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Hotel Hotel Lisbon

Bairro Alto Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 486 out of 613 reviews
Rating 8 - Good. 89 out of 613 reviews
Rating 6 - Okay. 27 out of 613 reviews
Rating 4 - Poor. 8 out of 613 reviews
Rating 2 - Terrible. 3 out of 613 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Earl

Liked: Property conditions & facilities
They booked taxi to airport and charge 70 euros when we got to airport taxi driver charged us amd said he doesn't get paid by hotel. Scam
Stayed 2 nights in Jun 2025

6/10 Okay

Rajsree

The shared facilities were very tight and the single room very small.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for only one night but I could've stayed forever! The property is beautiful, the check in team we dealt with were fantastic, welcoming and made every effort to get us in early. Which they did. Our rooms were gorgeous, clean, well styled, amazing. And there is an onsite bakery/coffee which is incredible. Up a few stairs from the bakery is a wonderful lounge where you can enjoy your treat, bring a laptop and work or just hang out. We ate dinner at Bahr which is the restaurant on the 5th floor and let me tell you, it knocked us all for a loop. We lucked out and were seated directly in front of the kitchen and watched with expert choreography the team deliver the most modern, delicious takes on Portuguese food. The chicken piri piri nuggets, we could have eaten 100 of them. Yes we ordered several of them! Then as the evening was about to end the chef came by to check in, so classy. 24 hours at this hotel and I'm obsessed - thank you for a wonderful time in Lisbon, will be back for sure!!
Stayed 1 night in May 2025

10/10 Excellent

adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury in the heart of Lisbon. Walking distance to everything. Very nice restaurant and bar on floor 5 with a terrace and a view.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience at Bairro Alto Hotel. Will stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bairro Alto Hotel is centrally located with convenient access to many of the more popular atractions in Lisbon. The neighborhood around the hotel is very walkable and has many good shops and restaurants. What really sets the hotel apart though is the friendly staff. Everyone working at the hotel is pleasent, friendly and helpful. We felt well taken care of. This is our second time staying at the hotel and we can't recommend it highly enough
Stayed 2 nights in Mar 2025

10/10 Excellent

Jianming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bairro Alto Hotel is a truly fine hotel. The staff are highly trained, the facilities are beautifully designed and well maintained, and every detail reflects elegance and care. Its superb location makes it incredibly convenient for exploring the city. The breakfast is thoughtfully prepared—well balanced and of high quality. On a morning when we had to leave early, the hotel even provided us with a breakfast bag, which was a very considerate touch. The staff, including Alex and the concierge team, were all exceptionally friendly and helpful. One detail worth mentioning: we noticed a small issue in our room and reported it to the front desk. To our surprise, Tatiana, the Guest Relations Manager, personally reached out to us and kindly offered a complimentary upgrade to a beautiful room. We truly appreciated this gesture—it showed how much the hotel values its guests and is committed to ensuring a perfect stay. This thoughtful response speaks volumes about the hotel’s service philosophy.
Stayed 3 nights in Mar 2025

8/10 Good

F M

Liked: Cleanliness, staff & service, property conditions & facilities
Good but small room
Stayed 3 nights in Mar 2025

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming , very good service and well worth the hype
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible stay. The staff at the Barrio Alto were so kind, extremely helpful, and personable as well. The room was comfortable, clean, and quiet (despite being near a noisy square). The food at.the BAHR is wonderful and the outdoor terrace for breakfast is the best start to any morning. Highly recommend this incredible property!
Stayed 6 nights in Mar 2025

2/10 Terrible

William

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline, Hillside

Stayed 4 nights in Feb 2025

10/10 Excellent

Sol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bairro Alto is the absolute BEST hotel in Lisbon, hands-down. In fact, I would say it is the best hotel in Portugal, and all of Europe, for that matter. Upon arriving, my family and I were treated like royalty. The attention that we received was personal, efficient, professional, while still being warm and inviting. Tatiana assisted with every single detail to make our stay comfortable—she exhibited the most impeccable form of hospitality I have ever experienced in any hotel. The 2 waiters named Francisco in the restaurant who worked at breakfast were incredible. Every single staff member, from the hard-working housekeeping team to the concierge to the purser made you feel as if you were the most important guest in the entire property. When I asked if there were eye pillows and the hotel realized they did not have them, someone sent away for one. That very evening upon returning to my room, a newly purchased eye mask was on my bed with a personalized, handwritten note. Apart from the top-quality service, the location of the hotel is perfect. The rooms are stunning—comfortable, quiet, extremely tasteful with the smallest details taken into account. Anytime we made a request, it was honored in a matter of minutes. If you are staying in Lisbon and you want to experience a little piece of heaven, look no further than this tremendous property. It will be the best money you ever spend on any hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Stayed 2 nights in Jan 2025

10/10 Excellent

Carey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great staff will stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley, Montecito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 2 nights in Jan 2025

8/10 Good

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost I want to say the staff at this hotel is fantastic. Top notch. The rooms need work: our bathroom was so small it was hard to manoeuvre for one person, let alone two. The light switches were too complicated to use. No plugs by bed. Breakfast was delicious. Rooftop terrace is small but nice; staff on rooftop less accommodating than rest of hotel. Staff at front desk made up for everything. Location is good. Housekeeping goes above and beyond.
Stayed 4 nights in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Paula plaia, covington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stylish cool hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Stayed 3 nights in Nov 2024