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Altis Suites - Apartamentos Turísticos

4.0 star property

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Front of property
Deluxe Apartment, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe
Deluxe Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop
Deluxe Family Apartment | Living room | TV
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Breakfast available
  • Pet friendly
  • Housekeeping
$175
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Rua Castilho 13, Lisbon, 1250-066
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Place, Eduardo VII Park
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 1 Bedroom

  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Deluxe Family Apartment

Deluxe Family Apartment | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Family Apartment

  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Altis Suites - Apartamentos Turísticos

4-star aparthotel in Lisbon City Center
Along with self parking, this smoke-free aparthotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, 24-hour room service, and a minibar.
Altis Suites - Apartamentos Turísticos offers 32 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, and microwaves. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Altis Suites - Apartamentos Turísticos features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This family-friendly aparthotel also offers laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Altis Suites - Apartamentos Turísticos is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Car not required
  • Self parking on site (EUR 17 per day)
  • Limited onsite parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Free crib

Kitchenette

  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 per person
  • Minibar
  • Room service (24 hours)

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Stereo
  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 22 lbs per pet)
  • Fee: EUR 30 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a historical district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 13 floors
  • 32 units
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 17 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the spa's indoor pool until 4 PM and must be accompanied by an adult.
Property Registration Number 10022

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Altis Suites
Altis Suites Apartment
Altis Suites Apartment Lisbon
Altis Suites Lisbon
Lisbon Golden Tulip
Altis Suites
Altis Suites Apartamentos Turísticos
Altis Suites - Apartamentos Turísticos Lisbon
Altis Suites - Apartamentos Turísticos Aparthotel
Altis Suites - Apartamentos Turísticos Aparthotel Lisbon

Altis Suites - Apartamentos Turísticos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 204 out of 358 reviews
Rating 8 - Good. 119 out of 358 reviews
Rating 6 - Okay. 27 out of 358 reviews
Rating 4 - Poor. 6 out of 358 reviews
Rating 2 - Terrible. 2 out of 358 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manjinderpal, Brampton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay, very clean and dated. Will go there again. 10 min walk to city central.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jianming

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great budget option for good apartment style stay for few nights.
Stayed 4 nights in Aug 2025

4/10 Poor

Ysa

Traveled with family
Disliked: Cleanliness, room comfort

Old property. Expensive for what it looks like

Old facilities. Expensive for what it looks like
Stayed 2 nights in Jul 2025

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, room comfort

Mother daughter trip to Lisbon

We stayed here bc it was next to Grand Hotel where the conference my daughter was attending was being held. We booked the suites because it was more economical and I liked having a seating area and kitchenette. The unit was very spacious. Loved having fridge and freezer along with dishes, silverware plus a microwave and stove top for leftovers. Separate living room with table, chairs and couch. The staff was very helpful but only there during the day. After hour check in at The Grand Hotel next door. They did provide luggage storage and room service which was wonderful. They brought tea and honey around midnight to calm the tickle in my throat and allow me to sleep. Only negatives from someone with a bum knee there is stairs to get down to the lobby and elevator to get to your room or to go up to reach street level. Also traditional European shower inside very tall bathtub. I would recommend staying here.
Stayed 4 nights in May 2025

10/10 Excellent

Gail, Santa Fe

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We thought it was good value and enjoyed having a living room as well as a bedroom.
Stayed 5 nights in May 2025

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness, room comfort

No reception exist

No one waited for us at reception. We went to Altis hotel reception. They left me 4 hours waiting while they took in hotel clients. I litigated that they should have send somebody cleaning the room earlier as they did for hotel clients. Even when i left there was nobody at reception and hotel staff since i complaint constantly said they had nothing to do with the apartment. Very bad experience as when electricity light went off and we wanted to extend our time no one helped us. A disgrace
Stayed 5 nights in Apr 2025

6/10 Okay

Martian

Liked: Cleanliness
Disliked: Property conditions & facilities
I liked the location, the cleanliness inside the apartment. I did not liked that when you looked on the window you would see something dirty like the ventilations and emergency staircases and a white wall, no natural light, I found that dissapointing. The furniture was very old school and there was no hanger on the hallway to deposit jackets. The location is ok but there were a loot of homeless guys around the blocks (but probably thats Lisbon all over the places).
Stayed 5 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, room comfort

Comfortable and close to the main avenue

The hotel location was super convenient and they staff was wonderful. Christina from the front desk was always super helpful.
Stayed 6 nights in Feb 2025

8/10 Good

CARLOS, Woodbridge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
You are in the middle of Lisbon best area walkable to all restaurants and shopping all the high-end stores around you very safe area
Stayed 3 nights in Dec 2024

4/10 Poor

JANINA

Disliked: Property conditions & facilities
Stayed here for 3 nights in November. Property is old, no windows in the room and staff is not friendly or helpful. Asked for more coffee pods as 2 were only provided and they advised if I wanted more then I would have to buy them. We travel all over the world and I have never been told this before. The apartment was old not like in the pictures and is about a 20 min walk to Rossio Square. I would never stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Qiongdi

Liked: Cleanliness, room comfort
Good location, nice and clean. Staffs are friendly and helpful. Enjoy our 6 days stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, room comfort
We had a wonderful stay. Kristena was great from check in to check out. Could answer all our questions and gave many great suggestions. Great location, with many different restaurants within a 15 min radius all area.
Stayed 4 nights in Oct 2024

10/10 Excellent

rebecca, rosedale

Liked: Cleanliness, property conditions & facilities
The suite was lovely with plenty of room for us to spread out. The staff was so friendly and helpful. I highly recommend this property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Last minute booking for overnight stay before flying out. Good location for heading out of town, near Parque Eduardo VII and Parque metro if you want to head down into old Town. Excellent staff and service.
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nicely located with easy walking and metro access to all touristic sites
Stayed 5 nights in Sep 2024

10/10 Excellent

emanuel

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large apartment, perfectly clean, helpful staff, excellent location.
Stayed 1 night in Jul 2024

10/10 Excellent

Alcina

Liked: Cleanliness, amenities, property conditions & facilities
Use valet parking service at Altis. It is a lot easier than self parking in the city.
Stayed 1 night in Jul 2024

6/10 Okay

Raju

Stayed 1 night in Jul 2024

10/10 Excellent

Alcina

Liked: Property conditions & facilities
Spacious and walking distance to city center.
Stayed 1 night in Jul 2024

10/10 Excellent

Pawel

Stayed 2 nights in Jul 2024

6/10 Okay

Sergey, Columbia

Liked: Cleanliness, property conditions & facilities
Overall, good apartments.
Stayed 1 night in Jul 2024

10/10 Excellent

Carey

Stayed 2 nights in Jul 2024

10/10 Excellent

olinda

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

olinda

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024