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The property was right on the beach. Staff was very attentive. Daily breakfast was great with pastries and juices. Great cappuccinos and meats and cheeses. Only negative was that the air conditioners were turned off from 8 PM until 10 pm. We experienced extremely warm conditions in late May early June.

This hotel sits on top with an amazing view! Few things to consider taxis are $35 euros (cash or card for fee) but if you call and ask there is a shuttle that operates from 9AM to 11PM to go to town. To come up is starts at 9:30 AM. So if you fly into Naples take train there to Sorrento is $5 euros. You can walk up the street to parking lot where shuttle drops off and picks up. The hotel has free breakfast 7am-10am, loved the choices, nightly dinner with gorgeous view with reservations 7-9:30 pm every night. The rooms are very comfortable and the view is truly breathtaking. The staff was extremely helpful and friendly definitely recommend!!!

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

Incredible service and helpful staff. Great location. Central to city center but not in the middle of the mess of cruise crowds

Fabulous hotel with amazing pool, hot tub, cold plunge. Great breakfast included. Family suite is very large and great for family of 4. Definitely would stay again.

The views from the hotel of the Gulf of Naples were incredible. Could have sat on the balcony for days and looked out at them. The breakfast was also a highlight - the a'la carte menu was much appreciated, and dishes came out cooked as requested. We had a sea view from our room, and it did not disappoint. However, the room was clearly under the carpark or potentially the road, and in the evenings the noise from the road / cars was very evident. I guess this is the compromise for effectively building a hotel on a cliff! We recognised the issue after the first night, but as we were only there for a short stay (two nights) didn't think it was such a big issue to request a room change. Apart from the noise from above, the room itself was lovely, and had everything we needed. We very much enjoyed utilising the private path down and back to the marina, but recognise it is not for everyone if mobility is limited or steps are not your friend. Overall, would recommend this hotel. The view is insane, the staff are friendly and helpful and the breakfast alone is worth staying the night.