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Lantsch-Lenz Vacation Packages

Clean room, friendly staff, great breakfast! The views of the lake from the room were superb. Just a heads-up to anyone picky about AC, there is none. There was a fan in our room and with the windows open, the warmth was manageable.

One of the nicest hotels I’ve stayed at, the attention to detail on the rooms is insane. Staff extremely friendly and helpful. Just has a weak AC but I’ll blame that on the Europe heatwave

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Very nice hotel in a great location. The staff was great! Always smiling, always friendly and always ready to assist in any way. Breakfast was excellent. We also enjoyed a great dinner there. Only suggestions that would have made it more enjoyable for me is if they had softer pillows and if electrical outlets were at more convenient locations. (I had to get on my knees and reach under a table to plug things in)

Beautiful place and stunning surroundings Courteous staff and wonderful spa and pool Highly recommend and love to be back one day

Wonderful staff and property. Thank you for your care and a wonderful stay.

Our room was in the hotel magic on the fifth floor. Elevator only went to the fourth floor and a short landing needed to be reversed carrying up suitcases. We were there during an inordinately high temperature. With the environmental temperature matching the room temperature at 93°F. No AC was available. A fan only blue hot air around. The temperature at night never got below 90° so we canceled our three day reservation after one day and moved to an air-conditioned hotel. Otherwise, the location was very good in the central part of the city good walking distance for all Major sites. Not that far to the train station. Due to the stairs and lack of air-conditioning, we would not utilize this hotel in the future.