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Lancaster Marriott at Penn Square

3.5 star property

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Photo gallery for Lancaster Marriott at Penn Square

Experience the grandeur of this historic hotel, featuring a classic architectural style with ornate detailing and a symmetrical facade.
Experience the open, airy atmosphere of Freedom Hall B, featuring a geometric patterned carpet and rows of comfortable chairs.
Relax in a spacious lobby with comfortable seating and a sophisticated ambiance.
Relax on the outdoor terrace with a fire feature and city views.
Enjoy panoramic city views from this rooftop terrace with a bar area and seating for relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Pool

Explore the area

Map
25 South Queen Street, Lancaster, PA, 17603
  • Lancaster Marriott at Penn Square
    ‪2 min walk‬
  • Central Market
    ‪2 min walk‬
  • Lancaster County Convention Center
    ‪3 min walk‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Corner (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)
  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(8 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View, Corner

8.4 out of 10
Very good
(9 reviews)
  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 344 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Pillowtop beds, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax in this serene outdoor seating area with a long bench and small table, surrounded by lush greenery and a brick building in the background.

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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1007)
$128 nightly
The price is $128 total
includes taxes & fees
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About this property

Lancaster Marriott at Penn Square

3.5-star Lancaster hotel, connected to the convention center in Historic Downtown Lancaster
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is available on request.
Lancaster Marriott at Penn Square offers 416 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lancaster hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Lancaster Marriott at Penn Square features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a garden, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Lancaster Marriott at Penn Square is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Exchange - This rooftop bar serves lunch and dinner. Guests can enjoy drinks at the bar.
Plough - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Two Kings - This restaurant serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Plough
  • The Exchange
  • Two Kings

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (20 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (48 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 19 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.50 per person
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster Marriott Penn Square
Lancaster Penn Square Marriott
Marriott Lancaster Penn Square
Marriott Penn
Marriott Penn Hotel
Marriott Penn Hotel Lancaster Square
Lancaster Marriott At Penn Square Hotel Lancaster
Lancaster Marriott Penn Square Hotel
Marriott Penn Square Hotel
Marriott Penn Square
Lancaster Marriott at Penn Square Hotel
Lancaster Marriott at Penn Square Lancaster
Lancaster Marriott at Penn Square Hotel Lancaster

Lancaster Marriott at Penn Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

zuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

Kyle

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great anniversary trip

Great anniversary trip! The pool, the spa & the restaurant almost made it hard to leave the hotel. But the location was fantastic for trying out some great local spots.
Stayed 3 nights in Mar 2025

6/10 Okay

kathy

Liked: Staff & service
To be fair there was a dance competition and was very crowded.
Stayed 1 night in Mar 2025

2/10 Terrible

Victoria

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Never going back

Booked 2 nights didn’t get there till midnight first night cause plane late. Got back second night after dinner to find a letter from the staff they needed my room please check out before 8 am. I was so upset they were paid for 2 nights and i didn’t get 2 nights will never go back again especially for that price and the customer service.
Stayed 2 nights in Apr 2025

4/10 Poor

Lauren Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Regrettably, the most amiable individual encountered was the bellhop, who possessed not only extensive knowledge but also an exceptional level of patience. His exceptional service was truly remarkable. In contrast, the rest of the staff exhibited a mediocre level of friendliness. Whenever I requested a bottle of water, the staff appeared to have an attitude. Furthermore, the room was subpar. The absence of fresh toilet paper and the use of a soiled one indicated a lack of cleanliness. The room was also basic in design. Additionally, the hotel’s restaurants were inaccessible due to the malfunctioning machines, and the provided directions for nearby restaurants were highly inadequate, necessitating self-discovery. Furthermore, a daily parking fee of $15 was imposed for parking approximately four blocks away, which could be a significant inconvenience for individuals with disabilities. In comparison, I have stayed at a much more satisfactory Marriott hotel, which offered a better breakfast for $22 per person. Consequently, I would not recommend returning to this particular location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here. Clean rooms, plenty of dining options and the coolest rooftop bar in central PA
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Angela

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
Very conventiently located. Nice rooms, bathroom with a difficult to manage shower. The cleaning could be improved. Very nice and attentive staff
Stayed 1 night in Mar 2025

4/10 Poor

Christopher

Disliked: Cleanliness
Loud music played from the convention till 3 in the morning in which I was not able to sleep. No one to answer the phone or provide customer service for multiple hours. Would have liked to know that an event at the convention center would have loud music to adjust my stay. To pay that money and get no sleep is troubling. Do not plan to stay with Marriot.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamil

Business traveler
Great view from the elevated rooms
Stayed 1 night in Mar 2025

8/10 Good

Curt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sue, Leesburg

Stayed 1 night in Mar 2025

10/10 Excellent

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jesicca

Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was spectacular the staff was very professional the room was spacious the bed was extremely comfortable the parking was very accessible i was extremely happy with my stay and when I come back to Lancaster I am definitely staying in this hotel Again
Stayed 1 night in Mar 2025

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

The property and location are fantastic!
Stayed 1 night in Mar 2025

8/10 Good

dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Sucks the parking is not included and the entrance was closed by front hotel. Very confusing. Would also have been nice to have assess to toothpaste comb etc over all a nice hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Stayed 3 nights in Feb 2025