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La Tene Vacation Packages

Spacious room with a long bathtub. We had a corner room with a balcony. The continental breakfast was a nice array. It was great being a 5 minute walk to the train station. We thought it would be noisy at night with the trams. But it was quiet after 10:30 and didn’t start until after 5:30. The bar in the lobby was nice and outdoor seating was a nice area.

Awesome place to stay, very close from the Villa and canals

The staff were friendly but unfortunately the impression I got from them is that the hotel ownership does not care to make things right when problems arise. We stayed in the 3 bedroom 2.5 bath apartment for 4 nights and on the 3rd night we noticed hot water was running out. No biggie since we were all able to shower except the last person. The 4th evening and night we had no hot water, and this persisted into the morning of our checkout. As per the staff, the ownership offered no compensation for the inconvenience of not being able to shower on our evening / morning and also not being able to do laundry. I had contacted the hotel staff about the hot water in the evening of our 4th night but there was no one available to help us out. I didn't get a response from them until around 9am the next morning which was too late as we were already preparing to check out. At $1500/night this was completely unacceptable but no recourse was provided. The rest of the stay was okay, but definitely not worth $1500/night. The rooms need repainting and the bathroom showers have tons of mold and mildew in the grout between tiles on the wall.

The facility was fantastic…location, space, room 102 was amazing. We loved overlooking the courtyard. Our only complaint was that using the washer dryer was not easy and the directions not clear….the staff did the best they could. I would recommend having clear written instructions for future guests.

Great

Spacious and comfortable rooms and very friendly staff

Office courteous location is very good for this property and very nice breakfast. This is a very good hotel in every way.