Hotel Diego de Almagro La Serena Express

Property class: 3

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Photo gallery for Hotel Diego de Almagro La Serena Express

An indoor swimming pool with a tiled floor, a lifebuoy, and a stone wall.
A modern building with a covered outdoor seating area, glass walls, and a stone wall.
A sauna room with a wooden door labeled "SAUNA" and a modern bathroom with a sink and mirror.
A hotel exterior with a modern design, featuring a prominent sign for "HOTELES DIEGO DE ALMAGRO Express."
A gym with multiple stationary bikes, a mirrored wall, and a view of an outdoor swimming pool.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
0235 Avenida Francisco de Aguirre, La Serena, 1710164
  • Place, El Faro Beach
    ‪1 min walk‬
  • Place, La Serena Lighthouse
    ‪2 min walk‬
  • Place, La Serena Beach
    ‪17 min walk‬
  • Airport, La Serena (LSC-La Florida)
    ‪12 min drive‬

Room options

Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

About this property

Hotel Diego de Almagro La Serena Express

3-star La Serena hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store.
Hotel Diego de Almagro La Serena Express offers 202 accommodations with safes and hair dryers. 32-inch LED televisions come with digital channels.

Bathrooms include bathtubs. This La Serena hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hotel Diego de Almagro La Serena Express features an indoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning.

This La Serena hotel also offers a garden, laundry facilities, and a convenience store. Complimentary covered self parking is available on site.

Hotel Diego de Almagro La Serena Express is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
Hotel Diego de Almagro La Serena Express has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 10:30 AM to 11:00 PM
Parking height restrictions apply

Property is also known as

Diego Almagro Serena Express
Hotel Diego de Almagro La Serena Express Hotel
Hotel Diego de Almagro La Serena Express La Serena
Hotel Diego de Almagro La Serena Express Hotel La Serena

Hotel Diego de Almagro La Serena Express Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 75 reviews
Rating 8 - Good. 20 out of 75 reviews
Rating 6 - Okay. 3 out of 75 reviews
Rating 4 - Poor. 3 out of 75 reviews
Rating 2 - Terrible. 3 out of 75 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
secured under ground parking, very good breakfast, clean rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room oresome staff great breakfast great
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new property, strategically located between Centro historical and avenida del Mar 15 -20 min each way Staff is very supportive and helpful They have a very good heated inside pool, sauna and small gym Breakfast buffet is also very good I will definitely could recommend this place! Will come again
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable place
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness
Room quality was very good and the room was very clean every day,
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, although my hotel.com booking map location was a sister hotel on the beach (was annoyed at the time), however this was closer to the town which was good
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems to be a new hotel. The decor doesn't help it too much but the staff are very nice and it has a amazing pool where you can go and do laps..
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gold

Was excellent
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with lots of amenities. Only thing that l missed was an iron for my shirts. Other than that l give it a 10
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are pretty new
Stayed 3 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Reception staff were not really helpfull or with a good attitude.
Stayed 4 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Fuimos un fin de semana largo, en plenas vacaciones de invierno. El hotel estaba repleto y no se habían preparado bien para atender a tanto huésped. El desayuno era un completo desastre, mesas sucias, no encontrabas casi nada, el personal desbordado. Por infortunio, tuvimos que devolvernos además por una emergencia familiar. Al exponerle al recepcionista el caso que nos teníamos que retirar después de pasar 1 noche (habiendo pagado 3), nos comenta que como hicimos la reserva por Expedia, perdíamos las otras noches por completo. Cero empatía y sin ninguna explicación de por medio. Procedimos a retirarnos bastante molestos por la nula explicación con detalles para un cliente.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre es un agrado quedarse en este hotel
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El servicio del personal del desayuno excelente. Lo mejor del hotel. Quiero destacar la labor de Mónica, cuyo profesionalismo, abnegada dedicación al trabajo, atención personalizada a los clientes, cordialidad y respeto, sobrepasan con creces el estándar de atención en este tipo de servicios. Lo peor sin duda alguna fue el personal de recepción. El uso del sauna lo manejan a su discreción y antojo. Estuve cinco días y sólo lo pude utilizar dos veces. Las otras veces que lo solicité me lo negaron pues decían que ya estaba reservado, lo que era falso. Observé desde la piscina su uso y nunca vi a nadie entrar. Probablemente en los cinco días solamente lo usé yo un par de veces y tal vez algún otro pasajero lo pudo usar después de insistir con los recepcionistas. En verdad, lo encontré inédito. Primera vez que me pasa. Las instalaciones del sauna son excelentes, cinco estrellas, pero poco y nada se utilizan, por causa de estos personajes de la recepción. Lo último: ojo con el agua caliente en el baño de la habitación. No es posible darse una ducha con agua caliente. Los recepcionistas dijeron que estaban todas las calderas operando y que el sistema no daba más. No lo creo y si fuera así la administración debiera resolver a la brevedad esta situación. También es primera vez que me pasa esto.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es agradable. Lo que más destaco es la atención del personal del restaurante, siempre fueron amables. Su carta es variada y buena.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Tudo perfeito, hotel muito limpo
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto confortável, cafe da manhã razoavel (falta um pouco de fruta fresca e variedade de pães)
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena recepción. Nos permitieron entrar un par de horas antes sin costo adicional
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Habitación limpia siempre..desayuno bien
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Boas acomodações equipe prestativa bom café da manhã
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Tuvimos problemas con la reserva ,no estaba el cuarto listo a las 15 nos pasaron a otra de menos cama. nos cobraron gorros par la pileta pero no tenían cambio y el agua de la piscina tenía mucho cloro además del personal nada atento el desayuno estaba bien
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quarto amplo e limpo! O ponto negativo é a banheira e a cortina de plástico! Precisam ser atializados por box de vidro blindado, mais higiênico e confortável!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quarto bom, equipe gentil
Stayed 1 night in Jan 2026