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Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

3.5 star property

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Photo gallery for Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

Terrace/patio
Interior entrance
Lobby
Premier Twin Room with Washing Machine, Non-Smoking | 1 bedroom, in-room safe, laptop workspace, blackout drapes
1 bedroom, in-room safe, laptop workspace, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
557 Nakanocho, Nakagyo-ku, Kyoto, Kyoto, 604-8042
  • Nishiki Market
    ‪2 min walk‬
  • Kawaramachi Street
    ‪3 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪44 min drive‬

Room options

View all photos for Deluxe Twin Room with Extra Bed and Washing Machine, Non-Smoking

1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Twin Room with Extra Bed and Washing Machine, Non-Smoking

9.8 out of 10
Exceptional
(21 reviews)
  • 258 sq ft
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Superior Twin Room with Washing Machine, Non-Smoking

1 bedroom, in-room safe, laptop workspace, blackout drapes

Superior Twin Room with Washing Machine, Non-Smoking

9.8 out of 10
Exceptional
(24 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier Twin Room with Washing Machine, Non-Smoking

1 bedroom, in-room safe, laptop workspace, blackout drapes

Premier Twin Room with Washing Machine, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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Exterior detail

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (1562)
$136 nightly
The price was $194
The price is $136 total
All taxes and fees included in total
Cross Hotel Kyoto

About this property

Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

3.5-star hotel in Downtown Kyoto
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a front-desk safe are onsite. Weekly housekeeping is available.
Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi offers 54 accommodations with washers/dryers and safes. Accommodations at this 3.5-star hotel have kitchenettes with stovetops and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided weekly.

Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi features a terrace, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Kyoto hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator.

Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi is a smoke-free property.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TOKYU STAY SHIN-KYOGOKU-DORI

Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 480 out of 589 reviews
Rating 8 - Good. 90 out of 589 reviews
Rating 6 - Okay. 14 out of 589 reviews
Rating 4 - Poor. 2 out of 589 reviews
Rating 2 - Terrible. 3 out of 589 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really wonderful; highly recommend!!!

We loved our stay at Tokyu Stay Kyoto Sakaiza. The location was really convenient for us and a perfect home base for our time in Kyoto. The staff was very friendly and helpful. We don't speak Japanese at all and they were very accommodating. Some spoke excellent English and others tried very hard to work with our language shortcomings -- even pulling out a tablet to translate! The rooms and amenities were wonderful and we especially enjoyed the free coffee and sake every day. The washer/dryer in room was a big plus as well. We had a terrific experience there and would highly recommend. (6 adults and 3 teens from the US; first time in Kyoto)
Stayed 4 nights in Apr 2025

10/10 Excellent

Tamar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for a week during cherry blossom season, and I don't think we could have picked a better property! For one, the major market was just outside the door to the hotel and many of the wonderful shrines we're just 10 minutes walk away. In some cases being near the main train station would be a priority but not in the case of Kyoto in my opinion. This is the better location for most siding in Kyoto and the station is an easy city bus ride away. The staff here were ALL exceedingly wonderful and I've of our favorite features is that each room has it's own private washing machine made it easy to keep our traveling clothes fresh and clean! That was a wonderful plus for our stay! Thank you to everyone at Toku Stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is amazing. Vip benefit for donut and coffee was awesome. Love everything about this hotel and what it has to offer. Will definitely recommend and book in the near future
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Puts you in the heart of the shopping district. We loved the convenient location. Breakfast was from the amazing doughnut shop on the first floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was fairly large for Tokyo, next to TONS of shopping, eating, and sights.
Stayed 3 nights in Apr 2025

6/10 Okay

Susan

Stayed 4 nights in Apr 2025

10/10 Excellent

Joanne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an amazing stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel that we will definitely be returning to! Super convenient location, great clean rooms and amazing staff! Sake/coffee in the lobby room is a great touch as well!
Stayed 4 nights in Mar 2025

10/10 Excellent

Inessa

Stayed 2 nights in Apr 2025

10/10 Excellent

erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect, location was great, staff was very friendly. When we walked into our room we all said “ooooh” - highly recommend getting the larger room so you have space.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está súper bien hubicado,cómodo y muy limpio
Stayed 2 nights in Mar 2025

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable staff. Free coffee and sake daily. Clean facility. Washer/dryer in room definitely a time saver, but the dryer function doesn’t dry your clothes well. The full wash and dry cycle take 3-4 hours.
Stayed 5 nights in Mar 2025

10/10 Excellent

Simon

Stayed 5 nights in Mar 2025

10/10 Excellent

Ruth, MILILANI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Bertha

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great location

Room was on the smaller side and bathroom looked like one from an airplane. Staff was amazing and went above and beyond. Property was in a great location which helped.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and comfortable!

I’ve booked rooms at this hotel ever since they opened this location and have always enjoyed my stay. The location is so convenient (just outside of Kawaramachi station exit 9) and the staff are always very helpful. I will continue to stay here each time I visit Kyoto!
Stayed 10 nights in Mar 2025

8/10 Good

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to markets and transport
Stayed 4 nights in Mar 2025

10/10 Excellent

Amabelle Jojo, fontana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The location was great - it was off a tiny alley within 50 feet from Nishiki market, so shopping and dining options were endless. The hotel itself is not next to a street that allows cars so you have to be dropped off in the main street and walk a short distance to the hotel. There’s a lot of shops and restaurants in the primary street as well and very close to train stations. The hotel was very nice and modern. They had ice and water in the lobby to refill water bottles and they provide free coffee/hot cocoa/juice/soda and even give free sake shots in the afternoon. The only con was the small hotel room - much smaller than my other two hotels - but the bed was very comfortable. I’d definitely come back and pick this place again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Madeleine

Stayed 3 nights in Mar 2025

10/10 Excellent

Brandon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice experience at this hotel. The staff were very friendly and accommodating (thank you again!). The room was clean, let in a lot of natural light, and felt quite a bit more spacious compared to the ones we stayed at in Tokyo. The hotel was conveniently located right on the edge of the main shopping area of Kyoto, and also within walking distance of the Gion district, where there are temples, shrines, great dining options, and more shopping galore. Would definitely stay here again and recommend to anyone.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

ziheng

Liked: Staff & service
Disliked: Cleanliness
The hotel is at a good location, but the bathroom smelled. They offered a room change after they couldn’t fix the bathroom smell after the 1st night. We stayed as the smell was isolated. Unfortunately the room was very dusty, by 3rd and last night, my allergies had gotten really bad. I’d like to stay here again, but they need to fix the house keeping situation before I will give it another chance
Stayed 3 nights in Mar 2025

10/10 Excellent

Julie

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025