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Mercure Kyoto Station

4.0 star property

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Photo gallery for Mercure Kyoto Station

Lobby
Reception
Lunch and dinner served
Lobby sitting area
Lunch and dinner served

Popular amenities

  • Bar
  • All inclusive
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
288 Aburanokojicho, Shimogyo Ku, Kyoto, 600-8231
  • Kyoto Tower
    ‪7 min walk‬
  • Kawaramachi Street
    ‪13 min walk‬
  • Kiyomizu Temple
    ‪5 min drive‬
  • Osaka (ITM-Itami)
    ‪41 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds, Non Smoking

1 bedroom, down comforters, in-room safe, free WiFi

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, Bathtub (2 Single beds and 1 Sofa bed)

Superior Room, Bathtub (2 Single beds and 1 Sofa bed) | 1 bedroom, down comforters, in-room safe, free WiFi

Superior Room, Bathtub (2 Single beds and 1 Sofa bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Twin Beds, Bathtub

1 bedroom, down comforters, in-room safe, free WiFi

Superior Room, 2 Twin Beds, Bathtub

8.4 out of 10
Very good
(9 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Privilege, Room, 2 Twin Zip Beds, Non Smoking

1 bedroom, down comforters, in-room safe, free WiFi

Privilege, Room, 2 Twin Zip Beds, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, down comforters, in-room safe, free WiFi

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds, Bathtub

1 bedroom, down comforters, in-room safe, free WiFi

Privilege, Room, 2 Twin Beds, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 248 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, free WiFi

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 249 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Kyoto Station

4-star hotel in Shimogyo Ward
A restaurant, a bar/lounge, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe. Housekeeping is available on request.
Mercure Kyoto Station offers 225 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, bidets, and hair dryers. This Kyoto hotel provides complimentary wireless Internet access. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Some rates at Mercure Kyoto Station are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Kyoto hotel also offers a front-desk safe and an elevator.

Mercure Kyoto Station is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Trattoria M KYOTO - This restaurant serves lunch and dinner.
Trattoria M KYOTO - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at Mercure Kyoto Station are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trattoria M KYOTO
  • Trattoria M KYOTO

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Kyoto Station Hotel
Mercure Kyoto Station Kyoto
Mercure Kyoto Station Hotel Kyoto
Mercure Kyoto Station (Opening Aug 2020)

Mercure Kyoto Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 402 out of 606 reviews
Rating 8 - Good. 141 out of 606 reviews
Rating 6 - Okay. 48 out of 606 reviews
Rating 4 - Poor. 11 out of 606 reviews
Rating 2 - Terrible. 4 out of 606 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ILONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very convenient
Stayed 3 nights in Apr 2025

4/10 Poor

FARRUKH

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Busy and with Poor Service

Upon checking in, we were given room cards to rooms that were already occupied. We found a family in the room watching TV - the family was as alarmed as we were. No sincere apology was offered when this mistake was pointed out. Instead, the reception person tried to upsell the restaurant breakfast package. Note that the restaurantvin the hotel offers overpriced Italian food. The 2 rooms that we eventually got were somewhat unclean with stains on the sheets and small litter lying around. We had booked rooms that could sleep atcleast 3 people but were given rooms for 2 people. Note that the 3-person rooms are limited in number. This hotel is close to Kyoto Station and is hence extremely popular with tourists. There is not much close by besides the station. There are better neighborhoods to stay in Kyoto if you are interested in shopping and culture. Needless to say, we will never be going back to this hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff lovely and very helpful, lots of restaurants and food hall a 10 minute walk, we did the hop on hop off bus which was great, Hotel ten minute walk from station
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlotte

Traveled with group
Liked: Amenities
Bathroom and room was big for Japan and the staff at the front desk were very very helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

JOSE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property feels new. The beds are extremely comfortable. The shower and restroom amazing, very clean. Staff is super attentive to your needs. I would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great breakfast. Walking distance to train station
Stayed 8 nights in Mar 2025

10/10 Excellent

Darsha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 5 nights in Mar 2025

10/10 Excellent

CHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to train station

Walkable to Kyoto train station and the Kyoto tower. Lovely hotel, my only complaint was the restaurant/bar closed too early. It was like 9pm and closed 😞
Stayed 2 nights in Mar 2025

10/10 Excellent

robert, Burleigh Waters

Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with our room for three people. We had a separate wet room and toilet, a little lobby and a good-sized bedroom with three very comfortable beds. The hotel is quiet and tastefully decorated.
Stayed 2 nights in Mar 2025

10/10 Excellent

TRISTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Good amenities, nice aesthetic and spacious rooms. Right by the train station for transportation. Just wish our room had natural lighting. There was a film on the room window blocking the natural sunlight and also prevents you from seeing the outside.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Mar 2025

10/10 Excellent

Elise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here! The room was a comfortable size and the staff were pleasant.
Stayed 4 nights in Mar 2025

6/10 Okay

norman

Traveled with family
Liked: Cleanliness
Está muy bien ubicada y las personas del front desk son espectaculares. Lo malo es el restaurante el bufé muy malo y no buena calidad y el personal del restaurante muy poco serviciales. La limpieza en las habitaciones deja mucho que desear no dejan los vasos completos n
Stayed 6 nights in Mar 2025

10/10 Excellent

LAURA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located only a 10 minute walk from Kyoto Station. Modern rooms which could benefit from a bit more dusting but other than that a great stay. Breakfast was fantastic too.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff proximity to train station wish it had a gym
Stayed 3 nights in Mar 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Kyoto
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
you guys were amazing i’ll definitely be back
Stayed 3 nights in Jan 2025

10/10 Excellent

zachary

Stayed 1 night in Feb 2025

10/10 Excellent

Isabella

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are definitely not soundproof. More of a western hotel with lots of space to move around inside the room. Staff were polite but didn’t go out of their way to accommodate or greet like our other hotels. Good smell in the lobby
Stayed 3 nights in Feb 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025