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Get an overview of this hotel
4-star Kyoto hotel, connected to a shopping center in Central Kyoto

Popular property highlights

Free WiFi
24-hour front desk
Multilingual staff
Concierge services

Location

Located in Central Kyoto, this hotel is within a 10-minute walk of Kyoto International Manga Museum and Nishiki Market. Kawaramachi and Nijō Castle are also within 15 minutes. Karasuma Oike Station is only a 2-minute walk and Karasuma Station is 10 minutes.

Hotel Features

Along with 2 restaurants, this hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a coffee shop/café, coffee/tea in a common area, and free use of bicycles.

Room Amenities

All 213 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, room service, and flat-screen TVs. Housekeeping is available on request.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: JPY 15000 per accommodation, per night
  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 3630 per person (approximately)
  • Rollaway bed fee: JPY 6215 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 20

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

LGBTQIA friendly

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 6215 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Ace Hotel Kyoto Hotel
  • Ace Hotel Kyoto Kyoto
  • Ace Hotel Kyoto Hotel Kyoto

Hotel Amenities

Property Features

Ace Hotel Kyoto features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This Kyoto hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands.

Ace Hotel Kyoto has designated areas for smoking.

  • Coffee/tea in common areas
  • Designer stores on site
  • Shopping mall on site
  • Art gallery on site
  • Elevator
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2020
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Luggage storage
  • Bicycle parking available
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Ballroom
  • Banquet hall
  • Reception hall
  • Total number of rooms - 213
  • 24-hour fitness facilities
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Ace Hotel Kyoto offers 213 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet. This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Minibar
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free long-distance calls
  • Free international calls
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Toilet with electronic bidet
  • Housekeeping on request
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Baby bath
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • Wet bar
  • Hand-held showerhead
  • Portable shower seat
  • Height-adjustable showerhead
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Mr. Maurices Italian - Onsite restaurant. Guests can enjoy drinks at the bar.

PIOPIKO - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

  • Free bicycles on site

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