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Ace Hotel Kyoto

4.0 star property

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Photo gallery for Ace Hotel Kyoto

Contemporary dining area with tables and chairs, offering a comfortable space for guests.
Staircases lead to open spaces with large windows, offering a connection to the outdoors.
Relax in a stylish space with a bar area, potted plants, and comfortable seating.
Experience a warm and inviting space with a high ceiling, exposed beams, and a cozy staircase.
Welcome to our lobby, featuring a high ceiling, polished concrete floor, and a large reception desk.

Popular amenities

  • Gym
  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185
  • Nishiki Market
    ‪9 min walk‬
  • Nijō Castle
    ‪14 min walk‬
  • Kiyomizu Temple
    ‪5 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 1055 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 6
  • 4 Twin Futons

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(13 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.6 out of 10
Exceptional
(16 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

1 bedroom, premium bedding, down comforters, minibar

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

8.8 out of 10
Excellent
(10 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

1 bedroom, premium bedding, down comforters, minibar

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.6 out of 10
Exceptional
(22 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

1 bedroom, premium bedding, down comforters, minibar

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.8 out of 10
Exceptional
(41 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Ace Hotel Kyoto

4-star Kyoto hotel, connected to a rail/subway station in Downtown Kyoto
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and free use of bicycles. Housekeeping is available on request.
Ace Hotel Kyoto offers 213 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Ace Hotel Kyoto features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance.

Ace Hotel Kyoto is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Mr. Maurices Italian - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.
STUMPTOWN - Onsite coffee shop. Open daily.
PIOPIKO - This bar specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
KOSA - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English, Hindi, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 14,000; reservation required

Restaurants on site

  • KOSA
  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 14300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6215.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night
  • Hosted evening meal: JPY 14000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Ace Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 820 out of 955 reviews
Rating 8 - Good. 88 out of 955 reviews
Rating 6 - Okay. 25 out of 955 reviews
Rating 4 - Poor. 13 out of 955 reviews
Rating 2 - Terrible. 9 out of 955 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sapna

Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel excellent all round but dinner in th Italian restaurant was forgettable. 30 minutes for a cocktail. Food order was muddled. Not great at all. Lots of staff but they seemed very disorganised. Food was great when it finally came.
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the vibes it has!
Stayed 2 nights in Apr 2025

8/10 Good

maria

Liked: Staff & service, property conditions & facilities
Overall the hotel was great the only issue was that our bed sheets were stained with blood when we arrived
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful hotel perfect location. Horrible beds and 2h waiting for breakfast
Stayed 5 nights in Apr 2025

10/10 Excellent

Supriya

Liked: Amenities
Great service and cool vibe (loved the DJ too). Good location- close to everything. Running path along the river close by.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture in a great location. Rooms are generous and well appointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

steve, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for jet lagged Americans
Stayed 3 nights in Apr 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property!
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy with this choice

Love everything about this hotel: the location , the decor, the amazing staff and all 3 restaurants! We will be back
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for Kyoto

Upscale hip hotel with friendly, outstanding service. Very good restaurants, very chic high-end shopping arcade surrounding a beautiful internal garden. Located literally on top of a major subway station with entrance directly within the hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The location and amenities of the hotel were great. The staff helped us call a taxi whenever we needed one (took less than 2 mins for one to arrive). Stumptown coffee was lovely (just wish it opened earlier than 7am). Dining options in and around the hotel were incredible with Nishiki Market within a 10 min walk. The room was very comfortable and could get dark, quiet, and cold and we enjoyed the record player. The room was a bit tight with a crib and we wish the fridge had space to store items, but overall was nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, can't recommend staying here enough.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 3 nights in Apr 2025

2/10 Terrible

Reshmi

Stayed 4 nights in Apr 2025

10/10 Excellent

Homayoon

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay in Tokyo. Staff were super helpful with all travel needs. A
Stayed 2 nights in Apr 2025

10/10 Excellent

ADIL

Liked: Cleanliness, staff & service, property conditions & facilities
amazing, no more words.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The hotel is hip and clean with very friendly and helpful staff. We liked its location and a coffee shop downstairs. We will be back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient, English proficient.
Stayed 5 nights in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s a great place to stay in Kyoto. We would gladly return.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sibylle (Sibby)

Generous room size, friendly helpful staff, good position and excellent coffee (foyer area
Stayed 4 nights in Mar 2025

8/10 Good

Oleg

Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - great location Will use again
Stayed 3 nights in Mar 2025