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Sheraton Bali Kuta Resort

5.0 star property

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Photo gallery for Sheraton Bali Kuta Resort

2 outdoor pools, pool umbrellas, sun loungers
Reception
Suite, 1 Bedroom, Non Smoking, Oceanfront | 1 bedroom, premium bedding, in-room safe, desk
Junior Suite, 1 Bedroom, Non Smoking, Ocean View | Living room | 42-inch LCD TV with cable channels, TV
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
Jalan Pantai Kuta, Kuta, Bali, 80361
  • Kuta Beach
    ‪1 min walk‬
  • Beachwalk Shopping Center
    ‪2 min walk‬
  • Seminyak Beach
    ‪5 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Room, 1 King Bed, Non Smoking, Garden View (Balcony) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

7.4 out of 10
Good
(6 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony) | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View (Balcony)

Room, 1 King Bed, Non Smoking, Partial Ocean View (Balcony) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Partial Ocean View (Balcony)

9.4 out of 10
Exceptional
(9 reviews)
  • 495 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Partial Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Partial Ocean View (Balcony)

  • 495 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Balcony)

Room, 1 King Bed, Non Smoking, Balcony (Balcony) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Balcony)

10.0 out of 10
Exceptional
(13 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Balcony)

8.6 out of 10
Excellent
(11 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Oceanfront (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Oceanfront (Balcony) | Beach/ocean view

Presidential Suite, 1 Bedroom, Non Smoking, Oceanfront (Balcony)

  • 2847 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Ocean View

Junior Suite, 1 Bedroom, Non Smoking, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

Suite, 1 Bedroom, Non Smoking, Oceanfront | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Oceanfront

9.4 out of 10
Exceptional
(3 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Non Smoking, Garden View (Terrace)

Family Suite, 1 Bedroom, Non Smoking, Garden View (Terrace) | 1 bedroom, premium bedding, in-room safe, desk

Family Suite, 1 Bedroom, Non Smoking, Garden View (Terrace)

  • 700 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View (Terrace)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Garden View (Terrace)

  • 1076 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View (Balcony)

Room, 2 Double Beds, Non Smoking, Garden View (Balcony) | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden View (Balcony)

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Sheraton Bali Kuta Resort

5-star Kuta hotel, connected to a shopping center in Downtown Kuta
Catch some rays at the beach or spend the day relaxing at Sheraton Bali Kuta Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
Sheraton Bali Kuta Resort offers 196 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Sheraton Bali Kuta Resort features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 10 meeting rooms. This luxury hotel also offers a children's pool, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Sheraton Bali Kuta Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Daily Social - This poolside restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Bene Italian Kitchen - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
&More by Sheraton - This lobby lounge overlooks the ocean and pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 332,750 for adults and IDR 166,375 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • &More by Sheraton
  • Bene Italian Kitchen
  • Daily Social

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • Shopping mall

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 743801.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: IDR 10 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 332750 for adults and IDR 166375 for children
  • Airport shuttle fee: IDR 310000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 310000 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 743801.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Bali Kuta
Sheraton Bali Kuta Resort
Sheraton Kuta Bali
Sheraton Kuta Bali Resort
Sheraton Resort Kuta Bali
Sheraton Bali Resort
Sheraton Bali

Sheraton Bali Kuta Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nameeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Stayed 4 nights in Feb 2025

10/10 Excellent

Mohd Saem

Stayed 3 nights in Feb 2025

10/10 Excellent

Mohd Saem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing hotel, stayed for almost 2 weeks. The staff at their restaurant daily social are amazing and know the true meaning of customer service. My go to hotel for every visit in Bali right in front of the beach.
Stayed 6 nights in Feb 2025

10/10 Excellent

Tatjana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it so much, I was so happy. It is so clean, friendly staff, amazing food, pool everything. I have absolutely no complaints
Stayed 6 nights in Feb 2025

10/10 Excellent

AMIT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort at a very busy location, housekeeping team was excellent..Breakfast had good Vegetarian options with fresh juices and desserts..
Stayed 3 nights in Feb 2025

10/10 Excellent

ALI, vaughan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 7 nights in Jan 2025

10/10 Excellent

ALI, vaughan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jan 2025

4/10 Poor

ibrahim, Vaughan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’ll the property was so old need lots of maintenance
Stayed 8 nights in Jan 2025

10/10 Excellent

ALI, vaughan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff.
Stayed 5 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice place Great people
Stayed 4 nights in Jan 2025

8/10 Good

Rohini

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little expensive rooms are not as serene as other hotels
Stayed 1 night in Jan 2025

10/10 Excellent

Surinder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 4 nights in Jan 2025

8/10 Good

Merry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

Great location, great service, friendly and helpful staff. The receptionist who’s helped us with check in, very helpful and friendly, we got our room ready earlier than check in time. Large room and very clean. Great breakfast, plenty of choice. Love the breakfast.
Stayed 2 nights in Jan 2025

8/10 Good

Naoki

Stayed 3 nights in Dec 2024

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
This was a last resort option for a last minute booking. The area surrounding the hotel was awful - the beach is public and filled with litter - it is NOT reflective of the hotel beach photos. The hotel itself is clinical, and super old school / dated. Absolutely wouldn’t recommend if you care about where you stay. Area has lots of shopping but the crowd wasn’t a vibe - think stag do, garish bars, lots of noise and an unruly crowd. The breakfast was mediocre.
Stayed 4 nights in Dec 2024

6/10 Okay

Ashwani

Liked: Cleanliness
The location of property is excellent. Most high end stores are in the shopping centre located under the hotel. Security to get into the hotel is good. Pool and gym within the hotel is excellent. Seeingsunset from hitel's lobby is the best thing. The only drawback is - everything within the hotel is very expensive, bed linens at times were gross at times, staff gives you less bath gowns (which at times were problem for us using 1 or 2 gowns for 4 of us). An average experience, nothing like a 5 star experience.
Stayed 11 nights in Dec 2024

8/10 Good

kaddy

Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

The service is excellent, location is the best. Although the hotel need some renov as it looks really old.
Stayed 2 nights in Dec 2024

10/10 Excellent

Saurabh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and very helpful staff. Clean facilities. Next to shopping mall. Walkable from main market.
Stayed 5 nights in Dec 2024

10/10 Excellent

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great service.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chi Peng Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jihyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice accomidations
Stayed 1 night in Nov 2024