The property will be renovating from February 9 2022 to September 30 2022 (completion date subject to change). The following areas are affected:
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the hotel will make every effort to minimize noise and disturbance.
Sheraton Bali Kuta Resort - CHSE Certified features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This 5-star property offers access to a 24-hour business center. 10 meeting rooms are available. This luxury hotel also offers a children's pool, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.
Sheraton Bali Kuta Resort - CHSE Certified is a smoke-free property.
Sheraton Bali Kuta Resort - CHSE Certified offers 203 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.
Free self parking , Free valet parking , Free parking nearby
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sheraton Bali Kuta Resort - CHSE Certified has a restaurant on site.
Bene Italian Kitchen - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
The Lounge - This lobby lounge overlooks the ocean and pool. Open daily.
24-hour room service is available.
Shine Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at noon
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO), and Ecolab (3rd party expert - Global).
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Gap period enforced between guest stays - 24 hours
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO), and Ecolab (3rd party expert - Global).