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OMO5 Kumamoto by Hoshino Resorts

3.5 star property

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Photo gallery for OMO5 Kumamoto by Hoshino Resorts

Cafe
Lobby lounge
Terrace/patio
UTSUWA Room, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
$107
Nov 4 - Nov 5

Explore the area

View in a map
5-1 Tetorihoncho, Kumamoto, Kumamoto, 860-0808
  • Place, Kumamoto Castle
    ‪7 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪9 min walk‬
  • Place, Kumamoto-jo Hall
    ‪12 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪21 min drive‬

Room options

View all photos for UTSUWA Room, Non Smoking

UTSUWA Room, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi

UTSUWA Room, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 234 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for ENTAKU Room, Non Smoking

ENTAKU Room, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi

ENTAKU Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for YAGURA Room A, Non Smoking

YAGURA Room A, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi

YAGURA Room A, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 8
  • 2 Twin Beds OR 1 Queen Sofa Bed

View all photos for OMO House with Kitchen, Non Smoking

OMO House with Kitchen, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi

OMO House with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 12
  • 6 Twin Beds

View all photos for YAGURA Room B, Non Smoking

YAGURA Room B, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi

YAGURA Room B, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 2 Twin Beds OR 1 Twin Sofa Bed and 1 Double Bed

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About this property

OMO5 Kumamoto by Hoshino Resorts

3.5-star hotel in Chuo Ward
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a meeting room, and laundry facilities.
OMO5 Kumamoto by Hoshino Resorts offers 160 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. This Kumamoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of meeting rooms and coworking spaces.

Wireless Internet access is complimentary. This Kumamoto hotel also offers a vending machine, laundry facilities, and express check-in.

OMO5 Kumamoto by Hoshino Resorts is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
OMO5 Kumamoto by Hoshino Resorts has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,250 for adults and JPY 1,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1250 for adults and JPY 1250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

OMO5 Kumamoto by Hoshino Resorts Hotel
OMO5 Kumamoto by Hoshino Resorts Kumamoto
OMO5 Kumamoto by Hoshino Resorts Hotel Kumamoto

OMO5 Kumamoto by Hoshino Resorts Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 232 reviews
Rating 8 - Good. 66 out of 232 reviews
Rating 6 - Okay. 12 out of 232 reviews
Rating 4 - Poor. 9 out of 232 reviews
Rating 2 - Terrible. 4 out of 232 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Candy

Stayed 1 night in Jul 2025

10/10 Excellent

Hiroyuki

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good experience at seishoko event and confortable stay like a living our house
Stayed 1 night in Jun 2025

10/10 Excellent

RHYS

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Ayumi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very small room like a studio apartment in Tokyo. It reminded me of kids room in IKEA showrooms. It was nice to have a good sized bathtub to soak. Comfortable pajamas.
Stayed 1 night in Apr 2025

8/10 Good

joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and Chic hotel. Very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and the rooms were very spacious and clean. The layouts of the rooms are very well thought out for the space they have. We enjoyed our stay very much.
Stayed 1 night in Feb 2025

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kumamoto Stay

This is a very creative hotel with unique guest rooms but watch your head as the upper level is the sleeping place so the living area below has a low ceiling. Very interesting and creative but found it somewhat different to navigate at night as you need to go down the right stairs to the bathroom. The staff is excellent and very helpful and friendly. Breakfast is very good and in six types to select from. You can even borrow sleep shirt and pants. There are washers and dryers available. Overall very good but “watch your head.”
Stayed 2 nights in Jan 2025

6/10 Okay

Kit Lam

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Location right next to station but parking instructions were unclear and confusing. The loft bedding is a plus however the usage of sofa bed was not setup even though booking already indicated # of pax. Amenities in room was also not prepared and needed to be requested.
Stayed 2 nights in Dec 2024

4/10 Poor

HENRY

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I want to share my first disappointing hotel experience in Japan after spending over 200 hotel nights in the country in recent years. I prefer to book a larger room, so when I saw that the OMO5 hotel had a room advertised to accommodate up to six people at a reasonable price—though they didn’t specify the room size—I decided to book it. When I arrived, I was unpleasantly surprised to find that the room was essentially a large bunk bed taking up most of the space, the distance between the floor and the top bunk is just 5 feet (about 150 cm). I kept bumping my head every five minutes and had to hunch the entire time! I went to the front desk and pleaded with them to change my room type, offering to pay any price difference. However, they flatly refused, stating that my booking was non-refundable and non-changeable. They told me that if I wanted a different room, I would have to make a completely new reservation—essentially booking and paying for two rooms. Needless to say, I was very disappointed. This hotel obviously has a following and plenty of people like it, but it was not for me (at least this bunk bed room type) In the end, I left the room unused, and moved to a different hotel. P. S. I wanted to upload some photos, but didn’t see a way to do that.
Stayed 6 nights in Dec 2024

10/10 Excellent

Chuan Huat

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is quite perfect except that the parking was not made known bwfore arrival. Had to spent time to look for parking and paid higher fee because the place that we parked has no tie withthe hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shirley

Stayed 2 nights in Nov 2024

10/10 Excellent

Tan Seow

Liked: Cleanliness, staff & service, property conditions & facilities
It's very near shopping area and transport by street car is very convenient.. only sideback is the parking is quite a distance from the hotel.. but if not driving, then all is good
Stayed 3 nights in Nov 2024

10/10 Excellent

Loren

Stayed 1 night in Jul 2024

10/10 Excellent

Strader, Washington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique style, very clean and modern. Friendly staff. Very cool terrace area in lobby
Stayed 1 night in Jun 2024

10/10 Excellent

Hope

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVE THIS HOTEL!!!

Incredible find!!!!! I loved the floor plan of my room so much, I honestly feel so spoiled with the layout! I stayed with my friend and we both got our own bed with a desk in the middle, giving us our own space. Such a wonderful hotel in a convenient location. The staff was super friendly and helpful, I would definitely recommend to my mother/friends lol and I would come again. 15/10
Stayed 1 night in May 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the design of the family room is ideal
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

10/10 Excellent

Yunrui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Vivian W Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design
Stayed 1 night in Nov 2023

8/10 Good

SUNYI

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The location is best place in Kumamoto and terrace view from lobby floor is fantastic. Just amenities are not enough and we had to take water from lobby floor which was inconvenient.
Stayed 1 night in Oct 2023

6/10 Okay

SHIBAYAMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場を確認しようとも電話番号はない、チェックインはネットで申し込んだのにタブレットに入力、デジタル化がめんどくさい。 ただロケーションは最高、繁華街の真ん中、熊本城が近い。 個人的にお水が飲み放題っていうのも良い。
Stayed 1 night in Jul 2025

8/10 Good

K

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2回目の利用 子連れで使いやすい。 朝食にご飯が選べればなおいい。
Stayed 2 nights in Jul 2025

8/10 Good

???

Liked: Cleanliness, staff & service
布団が置いてある棚の扉のネジが緩んでて、布団かギリギリ入ってたので、取り出しにくく、こちらが破損したとおもわれるは
Stayed 1 night in Jul 2025

10/10 Excellent

yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すべて素晴らしいです
Stayed 1 night in Jul 2025

8/10 Good

YEN-WEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

擦手巾

整體上都還不錯，唯一的缺點是沒有提供擦手巾有點不方便。
Stayed 2 nights in Jul 2025