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I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Beautiful hotel, friendly staff, delicious breakfast. Great location right across the train station and short 2 min walk to the cable car. Would stay here again if ever in Wengen.

Absolutely beautiful hotel in the Mountains of Wengen. Beautiful town, easy to travel between other towns as train station was a 5 minute walk. Stunning! No AC at this hotel, but it was fine. Restaurant was delicious. Staff was fantastic.

We thoroughly enjoyed our stay. Our suite was spacious and offered absolutely amazing views of the surrounding mountains. Being one of the highest hotels in Wengen made the scenery even more spectacular. The staff was exceptionally friendly and welcoming, and the breakfast was excellent with a great variety of options. We would definitely stay here again.