Basaga Holiday Residences

3.0 star property

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Room options

View all photos for Basic Room, 1 Bedroom

Combined shower/tub, free toiletries, hair dryer

Basic Room, 1 Bedroom

  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Pool View

Combined shower/tub, free toiletries, hair dryer

Room, Pool View

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Verandah Deluxe Room (No Children Allowed)

Combined shower/tub, free toiletries, hair dryer

Verandah Deluxe Room (No Children Allowed)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Verandah Deluxe Triple (No Children Allowed)

Combined shower/tub, free toiletries, hair dryer

Verandah Deluxe Triple (No Children Allowed)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room

Combined shower/tub, free toiletries, hair dryer

Family Room

  • 506 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Mainhouse Deluxe King

Combined shower/tub, free toiletries, hair dryer

Mainhouse Deluxe King

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Combined shower/tub, free toiletries, hair dryer

Suite

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Basaga Holiday Residences

3-star Kuching hotel with rooftop terrace
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, a business center, and dry cleaning.
Basaga Holiday Residences offers 34 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Refrigerators and coffee/tea makers are provided.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and a garden. Onsite self parking is complimentary.

Basaga Holiday Residences has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Basaga Holiday Residences has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

Property is also known as

Basaga
Basaga Holiday
Basaga Holiday Residences
Basaga Holiday Residences Hotel
Basaga Holiday Residences Hotel Kuching
Basaga Holiday Residences Kuching
Basaga Holiday Residences Kuching, Sarawak
Basaga Holiday Residences Kuching
Basaga Residences Hotel
Basaga Residences Kuching
Basaga Holiday Residences Hotel
Basaga Holiday Residences Kuching
Basaga Holiday Residences Hotel Kuching

Basaga Holiday Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 90 reviews
Rating 8 - Good. 41 out of 90 reviews
Rating 6 - Okay. 13 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 0 out of 90 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Di and John, Adelaide. South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Would easily go back to Basaga.

We were picked up by Brandon in the Basaga Shuttle Bus. Brandon immediately was very friendly. We did our thing around Kuching but then decided to book a tour with Brandon, best thing we did. His knowledge of everything and his down to earth personality surely would win anyone over. We ended booking three tours with Brandon. Worth every ringtt. We visited Sarawak Culture Tour. Kuching Cat Museum. Semenggoh Orangutans. Museums, Matang Wildlife Centre. Evening River Cruise. Orchid Farm. Shopping, shopping, shopping! Thoroughly enjoyed our visit to Kuching.
Stayed 8 nights in May 2017

6/10 Okay

Kevin

Liked: Room comfort
Disliked: Cleanliness

Urban getaway.

Checking in was easy and very fast. The lobby was nicely decorated. The room was kinda old and dirty. At least all the facilities were working fine with the exception for the TV reception. The pool was kinda disappointing with all the leaves and twigs from the surrounding trees in it. Worse is that guests are allowed to smoke at the pool and it was a real turn-off. The stay was disappointing with the neighbouring guests walking like a stampede on the wooden floors upstairs or were they "renovating" their room late at night and early in the morning. Buffet breakfast was simple and OK and check-out was fast and easy.
Stayed 1 night in May 2017

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel great holiday

I really liked this place,we booked specifically because it had the pool and outdoor seating to relax. The downside was mosquito bites if you sat near the pool or in restaurant seating in the daytime. Around 30 minutes walk to waterfront but the hotel has 2 free transfers into town every day you just have to make your own way back. The staff were all great and we used Brendan to arrange tours which were really good. Bathrooms could do with an update.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Noraini, KL

Liked: Cleanliness, room comfort

Nothing Fantastic

Very poor internet connection. I was asked to do ironing at the lobby. After I argued and complaint saying that the hotel website said "available upon request" then only the iron was sent to the room. But concept is good. Cafe and bar have good ambient. For holiday is ok. Work trip not suitable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good stay

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely people

Very helpful & friendly staff. There was a daily shuttle into city but didn't leave until 10.15am which I thought too late in morning.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, 5 Minutes away from city centre by taxi (RM 15)

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Megan, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed surroundings close to city

Staff were friendly and helpful. Room was spacious and easy to access from the pool. Very family friendly. I especially loved the little courtyard.

8/10 Good

cynthia

Liked: Staff & service

Tranquil gem in the city

Overall, it was a pleasant experience. The room was reasonably clean, but there is room for improvement. Toilets are not cleaned well enough. Staff need to be trained to be more friendly to guests, especially the night guard, who was pretty unfriendly. As we stayed on the ground floor, it was noisy at night. Soundproofing was bad. There was a lot of stomping and loud voices from the guests above us. The second and third night were not as bad.

10/10 Excellent

AHH, Selangor

Liked: Staff & service, room comfort

nice hotel.worth price

nice location. breakfast limited choice but taste ok.

10/10 Excellent

Amanda , Kuala Lumpur

Liked: Staff & service, property conditions & facilities

Quiet place surrounded by nature

Booked this place for my family members to stay as I have stayed here once. The residence is like a hidden gem in Kuching city; this place is peaceful and quiet, has very beautiful nature surroundings, friendly and approachable staffs, and breakfast was simple yet delicious.

8/10 Good

Mike B, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities

A nice, friendly, well-run hotel.

This is a nice, friendly, well-run hotel within easy reach of the airport and downtown Kuching. The staff are great and the food in the restaurant during the evening was excellent. If you are looking for a 5-star hotel with everything on tap, this is not for you. But if you are looking for a clean, pleasant and affordable place to stay, Basaga Holiday Residences would be hard to beat.

8/10 Good

Teresa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel, very friendly and helpful

I was very happy with the tour guide associated with the hotel - Brendan; he was very accommodating and knowledgeable. The hotel is a bit out of the centre of town but they offer a free shuttle to town twice a day. The breakfasts (included) were ample and offered seconds of coffee and juice. The restaurant had quite good meals and reasonable prices.

6/10 Okay

jesse, malaysia

Surround by green in the middle of kuching

Splendid pool. With salt water in the outdoor. My baby and we loves it super much. Breakfasr was good, the spread was just nice. I stay in the mainhouse king room.. nothing to shout as is simple and no soundproof. Can hear next door conversation

10/10 Excellent

Laura , Sheffield, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel

Great hotel with spacious cool rooms, a large pretty cafe area, friendly helpful staff, tasty breakfasts, a good range of restaurant meals available, and a lovely swimming pool to relax in. Away from town- about 20 minutes walk or 15RM in a taxi-really peaceful place. Highly recommended!

8/10 Good

Eleanor, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed this hotel. It was comfortable, the staff were very helpful in fact they provided a five star service from being collected at the airport through to reception and bar/restaurant staff. We would also give a special mention about Brendon who was a great tour operator. We would highly recommend this hotel and would definately go back.

10/10 Excellent

Rich, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, amazing staff

Our stay here with our 6 year old was very enjoyable. This is a family run business. The staff were warm, friendly and incredibly helpful during our stay. Brandon is the tour organiser and was able to arrange transport and a guide for Bako national park for us. Brandon's knowledge of the parks and attractions is exceptional and he really looked after us. It is worth staying here just for his tours! He also went the extra mile by providing a picnic and dry water proof pack and first aid kit for our trip. His contacts for guides are all ex-national park staff so really know their stuff. Our guide found 3 species of monkeys, vipers and wild boars in the jungle! So amazing to see in the wild. Stay here, you won't be disappointed. The pool and bar are great at the end of the day to chill out at. reception can arrange very affordable laundry service. Taxi to town is 15 MR. Go to the top spot food court for best seafood in town.

10/10 Excellent

Matt, Perth

Liked: Cleanliness, staff & service, room comfort
Brandon will sort all your tour needs out. Legend.

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

Good place for relaxing

Pleasant stay.

6/10 Okay

Christine, West Sussex

Liked: Cleanliness, property conditions & facilities

Attractive accommodation and gardens - out of town

Attractive accommodation - large verandahs, pool, gardens and nice ambience in the attractive dining/bar area . Looks particularly attractive at night. Breakfasts were average, however, evening meals were good. A little too far to walk into Kuching, although a shuttle bus operated twice a day.

10/10 Excellent

Mandy, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

This is one of the best places that I've stayed in a long while. They seem to have hit that sweet spot in terms of size creating a great ambience. Small enough for it to feel cosy and homely but large enough for it to have a pool, well stocked bar and restaurant. I ate in the restaurant a few times and the food was really good and reasonably priced for a hotel restaurant. It is clearly a hit with not only hotel guests too going by the steady stream of diners each night from outside. The staff were all really welcoming and as a solo female traveller I felt perfectly comfortable spending my evening at the bar and chatting with other guests/staff who were around. There's loads to do in Sarawak - so don't get too comfy in the hotel - remember to get out and explore too!

8/10 Good

Lorraine., australia

Liked: Cleanliness, staff & service, room comfort

nice and easy.

friendly, relaxed, no problems , lovely gardens, close to town however it felt like out in the country.