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Xcape Resort at Taman Negara

3.0 star property

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Photo gallery for Xcape Resort at Taman Negara

Exterior
Lobby sitting area
Breakfast for a fee
Family Quadruple Room
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$57
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
Lot 818, Kampung, Kuala Tembeling, Pahang, 27000
  • Taman Negara Tourist Information Center
    ‪5 min walk‬
  • Taman Negara National Park
    ‪5 min walk‬
  • Kuala Lipis District Forest Office

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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Reception

Mutiara Taman Negara

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, 336 reviews
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About this property

Xcape Resort at Taman Negara

3-star Kuala Tembeling hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Xcape Resort at Taman Negara offers 80 accommodations with air conditioning. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. This Kuala Tembeling hotel also offers an outdoor pool, barbecue grills, and an arcade/game room. Complimentary self parking is available on site.

Xcape Resort at Taman Negara has designated areas for smoking.

Xcape Resort at Taman Negara has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Karaoke
  • Outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM

Property is also known as

Xcape Resort Taman Negara Kuala Tahan
Xcape Resort Taman Negara
Xcape Taman Negara Kuala Tahan
Xcape Taman Negara
Xcape Resort at Taman Negara Hotel
Xcape Resort at Taman Negara Kuala Tembeling
Xcape Resort at Taman Negara Hotel Kuala Tembeling

Xcape Resort at Taman Negara Reviews

Reviews

6.8
Rating 10 - Excellent. 22 out of 123 reviews
Rating 8 - Good. 33 out of 123 reviews
Rating 6 - Okay. 42 out of 123 reviews
Rating 4 - Poor. 18 out of 123 reviews
Rating 2 - Terrible. 8 out of 123 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Brolin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t book this just for the pool, that’s for sure. Not like the photo on the booking. The room was really dirty, lizard poop on the walls that wasn’t even fresh, the light fixtures had a thick layer of dust on them. The beds and linen were seemingly clean though. I was a little annoyed because the listing said this place had laundry and then when I asked the front desk he referred me to a woman in town (not close) to take it to and pay her to do it. The hotel is not super close to the main area but the staff will drive you in the hotel truck if you ask them and for driving it is very close. I don’t know if they run their own river tours ever but he referred us to another company for this as well which makes the photos on their listing a bit misleading since they show boats on the River. It was very cheap though
Stayed 2 nights in Mar 2025

10/10 Excellent

reah

Liked: Staff & service
VE: The reception staff were exceptionally helpful & welcoming. It was great to have 2 pillows provided per person, instead of having to ask for them. Toiletries, water & coffee, sugar were welcomed, but no creamer/"milk". Breakfast food was great (but the coffee was terrible - weak, awful taste) Minimart was basic, but good. -VE: The property is just old & tired & obviously difficult to maintain. The housekeeping/maintenance staff obviously have a tough job. Mould in the bathrooms & corners of bedroom. Smelly. Sheets too small for bed, old & discoloured, with a "smell". No TV at all. Not a space we really wanted to return to after a hard day in the national park.
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Iulia, Rugby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to say, air conditioning in rooms, bathrooms had toiletries. Sheets are super clean, breakfast in the morning. We liked the roti and curry and extra coffee. Small mini mart next door, loads of on-street parking. Walkable to the jeti in 15min albeit up a small steep slope. Quiet night except the mosque call at 5:45am each morning
Stayed 2 nights in Jun 2024

6/10 Okay

Steve

Traveled with partner
Disliked: Property conditions & facilities
False advertising with the pictures of a pool as this was empty and i couldnt see signs that this was temporary. A bit of a trek from the National Park after a long day. When asked the staff were happy to shuttle you from the hotel to the jetty. The staff were all pleasant.
Stayed 3 nights in Sep 2023

6/10 Okay

SALWANI BINTI MOHD SALLEH

Traveled with family
Disliked: Amenities, property conditions & facilities
The cabinet door fell off when we opened. No television, tissue, telephone, iron in the room. Towel n toilet mat is not provided, need to ask, given later at night, and quantity not as it should be. Fridge smells bad. Aircond filter no maintenance, we need to clean on our own, only then feel cold.
Stayed 2 nights in Sep 2022

10/10 Excellent

Amy, Shah alam, selangor

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean with decent bed. No telephone but that is okay. Food was great. Recommended.
Stayed 2 nights in Sep 2020

10/10 Excellent

Lolita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay the room very clean and so comfortable.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Robert

Traveled with family

Basic but fine

Just average all round. Lovely location and nice pool . Dormitories very basic and no food or service available.
Stayed 1 night in Jul 2019

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service

Not quite as advertised

The bar is set low in Taman Negara, most places are suited to backpackers. Our room was never very clean on our two night stay: upon arrival hairs on the toilet and toothpaste on the bathroom mirror, light fixture that didn’t work. Mostly disappointed in that there is no in-room WiFi as advertised; and no restaurant as advertised (only meal service at specified times).
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Manoj, Kuala Lumpur, KL

Liked: Cleanliness, property conditions & facilities, room comfort
We booked for a dorm for four. But we were surprised when we went to the hotel as our room was upgraded to two twin chalets. Overall a pleasant stay with no disturbance. Only negative was the swimming pool, which had loads of chlorine in it.
Stayed 3 nights in Sep 2018

2/10 Terrible

R-one, FRANCE

Disliked: Cleanliness, property conditions & facilities, room comfort
No Wifi No AC remote Control No towels No bedsheets Room not clean If you can, found an other place .
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2018

6/10 Okay

Sioyean, Selangor, Malaysia

Liked: Staff & service
Disliked: Cleanliness

Budget stay with facilities

Good choice if you are looking for a budget place to stay overnight, yet able to enjoy the facilities.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Can be better

The place needs a make over because it's rather old...
Stayed 3 nights in Apr 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Everything was great except the pool and restaurant at the resort were closed. Not the end of the world but still a bummer when we were really looking forward to cooling off in the pool.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Arne

Liked: Cleanliness

Uninspiring but WITH pool.

Uninspiring premises. Nice pool. No interest in guests. Room not according to pics, however as clean as possible given age.
Stayed 2 nights in Aug 2017

10/10 Excellent

Georgio, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy resort in the jungle

As the title says it's a cozy resort in the jungle. Walking distance to the ferry to Taman Negara National Park. Had the Deluxe Chalet in low season at the back of the resort compound, right at the edge of the jungle. Pleasant room and at this location it's quiet which was the goal of the stay. Buffet breakfast is simple but adequate for the start of the day. Resort personnel is very nice, helpful and accommodating. This place can be recommended to anyone who is seeking a comfortable jungle retreat. True, no TV in the chalet and WiFi is only at the lobby area, but if you want to be disconnected from the digital world and unwind, it's quite an advantage.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location ♡♡

Very close to everything required for our jungle adventures

8/10 Good

LAURA

Liked: Staff & service, room comfort
Disliked: Cleanliness

Friendly and relaxing

Great.

6/10 Okay

Nadine

Good hotel. Convenient location

We initially booked the dormitory for 2 adults and 2 children. It's terrible. For a small increase in price we upgraded to a family room and this was much better. Spacious and cleaner. Bonus is the pool. Staff are helpful

10/10 Excellent

Christine

Liked: Staff & service, property conditions & facilities, room comfort

Very accessible with good value trips.

We were a group of 10 and the hotel was very accommodating for us providing a very good breakfast spread.