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Shahzan Hotel Kuantan, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for Shahzan Hotel Kuantan, Trademark Collection by Wyndham

A spiral staircase with ornate metal railings, leading to an upper floor.
A rooftop pool area with two pools, outdoor seating, and a view of a mosque and cityscape.
A spacious lobby with a central staircase, a reception desk, and seating areas.
Royal Suite, Non Smoking | Living area | TV
Daily buffet breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is $61
includes taxes & fees
Aug 9 - Aug 10

Explore the area

View in a map
Lot Pt 240, Jalan Bukit Ubi/Jalan Masjid, Kuantan, Pahang, 25000
  • Place, Heroes Museum
    ‪2 min walk‬
  • Place, Menara Kuantan 188
    ‪5 min walk‬
  • Place, Masjid Negeri
    ‪7 min walk‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪23 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a framed picture on the wall.

Deluxe Room, 1 Queen Bed, Non Smoking

  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 1 Twin Bed, Non Smoking

  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, Non Smoking

A room with two patterned armchairs, a small side table with a phone and flowers, and a large window with curtains.

Junior Suite, Non Smoking

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 178 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, a framed picture on the wall, and a nightstand with a phone and lamp.

Standard Room, 1 Twin Bed, Non Smoking

  • City view
  • 178 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Royal Suite, Non Smoking

A hotel room with a bed, a TV mounted on the wall, and a view of the adjacent room through an open door.

Royal Suite, Non Smoking

  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Accessible (Mobility)

A hotel room with a large bed, a desk, a chair, and a framed picture on the wall.

Deluxe Room, 1 Queen Bed, Accessible (Mobility)

  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About this property

Shahzan Hotel Kuantan, Trademark Collection by Wyndham

3-star Kuantan hotel steps from Museum of Contemporary Art
This smoke-free hotel features an outdoor pool, a restaurant, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a children's pool, and dry cleaning. Housekeeping is available on request.
Shahzan Hotel Kuantan, Trademark Collection by Wyndham offers 152 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Kuantan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Shahzan Hotel Kuantan, Trademark Collection by Wyndham features an outdoor pool and a children's pool. 2 meeting rooms are available. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Onsite self parking is complimentary.

Shahzan Hotel Kuantan, Trademark Collection by Wyndham is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Puteri Teja Cafe - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Pekan Deli - This bistro serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 30 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pekan Deli
  • Puteri Teja Cafe

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 30 for adults and MYR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Shahzan Inn Kuantan
Shahzan Inn
Shahzan Kuantan
Shahzan
Shahzan Inn Kuantan
Shahzan Hotel Kuantan
Shahzan Hotel Kuantan, Trademark Collection by Wyndham Hotel
Shahzan Hotel Kuantan, Trademark Collection by Wyndham Kuantan

Shahzan Hotel Kuantan, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 15 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
A tired, dirty and dilapidated hotel…
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Mujahidin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great overall
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Harun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place. Nice view. Azan very loud, feeling like Mekah. Will stay there again.
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Comfy stay

Hotel is pretty comfortable for the price paid. Staffs were nice and friendly. Bed and pillows are not too firm/soft. Location is good. There is a "car boot" market just around the corner every night. Downside, carpet and towels had stains on them. So once you get a clean and stainless towel, make sure you hold on to it.
Stayed 7 nights in Dec 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was dated. Dirt can be found everywhere. Thick layer of dust on the furniture. Overall an unpleasant stay.
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Patrick Teh

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The sheets were dirty and the pillow sheets had blood stains. The water outlet of the shower room is blocked
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Room was a 2 room junior suite, which was spacious and comfortable. The bed was king size and we slept well. The t.v. was poor. Most channels were affected by interference. Only 1 channel had english language. The local Mosque was picturesque, but the regular calls to prayer were noisy. Some of the public areas including the pool were rather scruffy and tired.
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Marion

Liked: Cleanliness, staff & service, room comfort
Sehr zentral. Das Personal hat uns am nächsten Morgen ein Grab zur Busstation Kuantan organisiert. Die Fahrt (10 Ringgit) konnten wir problemlos beim Fahrer bar bezahlen.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Layanan hotel terbaik , tempat okay selesa je cuma kebersihan kurang sikit di bilik sy . Alas mangkuk jamban dh kuning harap tukar lain , cadar ada kotor sikit ja setitik gitu
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Hidehito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応はとても良いです。 カフェのケーキもとても美味しいです。
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location, friendly staffs, nice food
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast time very crowded. My friend and I ate so fast to avoid crowded during this C19 pandemic. Some of the customer very funny they wear a glove that provided by hotel but they use the hand without glove to take breads and food. Bedsheet have few yellow stains on it. Services not too bad too. Overall was ok. Keep it up :)
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Mohd

Liked: Cleanliness, staff & service, amenities
Limited parking, the next available parking belong to the municipal
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Leong Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
having a bar in property would be a plus
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Sathuraman

Liked: Staff & service
Stayed 1 night in May 2025
Verified review

8/10 Good

Aizat

Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Barath

Stayed 1 night in Aug 2024
Verified review

8/10 Good

Parameswaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Ming Kwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Sathuraman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Sathuraman

Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Sathuraman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Muhammad Ilham bin Ahmad

Liked: Staff & service
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Shahrul

Stayed 3 nights in Jan 2023