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Hotel Jelai Raub

Property class: 2.5

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Photo gallery for Hotel Jelai Raub

A hotel room with two beds, a wooden headboard, an air conditioning unit, and a nightstand with a lamp.
A cafeteria with orange chairs and tables, a painting on the wall, and a no-smoking sign.
A conference room with multiple tables covered in red tablecloths and black chairs.
A hotel reception desk with a stone wall backdrop, a red logo, and a ceiling fan.
A multi-story building with a geometric facade and the sign "Hotel Jelai" prominently displayed.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is $35
includes taxes & fees
Oct 16 - Oct 17

Explore the area

View in a map
35 & 36, Jalan Tan Tiong, Raub, Pahang, 27600
  • Place, Raub Square
    ‪9 min walk‬
  • Place, Fraser's Hill Golf Club
    ‪43 min drive‬
  • Place, Pine Tree Trail
    ‪47 min drive‬

Room options

View all photos for Twin Sharing Room

A hotel room with two single beds, a wooden headboard, a small table with a lamp, and a green accent wall.

Twin Sharing Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

A hotel room with two beds, a wooden headboard, a nightstand, a remote control, and a patterned wall.

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

A hotel room with two beds, a wooden headboard, an air conditioning unit, and a nightstand with a lamp.

Family Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Jelai Raub

Raub hotel with free WiFi
A meeting room, concierge services, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include a banquet hall.
Hotel Jelai Raub offers 44 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Raub hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Jelai Raub features concierge services. Wireless Internet access is complimentary.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

More

  • 4 floors
  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 20.00 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards

Property is also known as

Hotel Jelai
Jelai Raub
Jelai
Hotel Jelai Raub Raub
Hotel Jelai Raub Hotel
Hotel Jelai Raub Hotel Raub

Hotel Jelai Raub Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 5 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sedap hotel ni dekat dengan restoran，kedai dan sebagainya. senang nak ke mana mana. katilnya besar dan selesa. pekerja hotel ramah mesra. tandas pun bersih. hawa dingin sangat sejuk
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad room conditions

The room floor not clean. Bed cover very ugly with yellow colour spotted & bath towel is look very old. Won’t go back again!
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very Malaysian hotel

The Malaysians love this hotel, and as budget hotels go, by Malaysian standards, it's OK. But for visitors to the country they are likely to find that the standards are not quite up to an acceptable standard. It's kind of clean, but the bedding was stained and the room was only made up on one of the three days of my stay. It also has paper-thin walls, so every last conversation or sound from the adjacent rooms can be heard. And I awoke one morning to find the power had been turned off to my room and the Wi-Fi password changed. No-one seemed to know why either had occurred and I received no kind of apology. Breakfast is strictly Malaysian - nasi lemak or bee hoon wrapped in brown paper or bread and margarine with jam, which can be toasted. Decent coffee, if you don't mind it with condensed milk. So, you gets what you pays for, and you don't pay a lot. But tourists visiting Malaysia are probably going to want to pay a little more and get a slightly better service.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
im not satisfied the electric will automatically cut off after 12am without any inform.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Hotel budget yg sesuai utk penginapan

Suasana hotel yg tenteram. Layanan yang ok. Berdekatan pekan raub. Bilik hotel yg selesa.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice budjet hotel

Service, breakfast, cleanlines room is good. please add more lowcost room
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Quite a nice hotel

I have asked for a non-smoking room. Unfortunately I was given a smoking room since there is an ashtray in the room. What's more the room smells bad. I am or very sure someone or the previous guest has smoke in the room before our check-in
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
The hotel is nice. Unfortunately the evening I checked in, there was no water at the hotel. A very bad experience when you passed water and there was no water to wash yourself and flushed the toilet, not to say you can't take bath over the night. In such emergency case, the management MUST DISTRIBUTE BOTTLED WATER to EVERY ROOM. I TOLD THIS to the Staff at the counter, but instead no actions done. IT A BAD CRISIS MANAGEMENT.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi services need to be improved.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient hotel.. near to town..

overall stay was okay.. the only thing was my room didn't have window..
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have cockroach

Have cockroach
Verified review

6/10 Okay

Stayed 1 night in Sep 2025
Verified review

8/10 Good

Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Liked: Staff & service
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Liked: Room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort