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Get an overview of this hotel
3-star Kuala Tahan hotel steps from Taman Negara National Park

Popular property highlights

Breakfast included
Free self parking
Restaurant
Laundry facilities
Smoke-free property

Location

Situated in Kuala Tahan, this hotel is 2.9 mi (4.6 km) from Taman Negara Tourist Information Center.

Hotel Features

Guests at this beach hotel will appreciate convenient onsite amenities such as an area shuttle and laundry facilities.

Room Amenities

All 9 rooms offer coffee makers, down comforters, and electric kettles. Other amenities available to guests include free bottled water, showers, and desks.

Languages Spoken

  • English

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Hotel Policies

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash for all bookings and onsite payments

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property only accepts cash for all bookings and onsite payments. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Social distancing measures are not in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

Hotel Names

  • Balai Serama Guesthouse Hotel Kuala Tahan
  • Balai Serama Guesthouse Hotel
  • Balai Serama Guesthouse Kuala Tahan
  • Balai Serama Guesthouse Hotel
  • Balai Serama Guesthouse Kuala Tahan
  • Balai Serama Guesthouse Hotel Kuala Tahan

Hotel Amenities

Property Features

The hotel offers a restaurant. A complimentary breakfast is offered each morning. A complimentary area shuttle within 4 km is available for guests. This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Balai Serama Guesthouse is a smoke-free property.

  • Free area shuttle
  • Terrace
  • Luggage storage
  • Coffee/tea in common areas
  • Concierge services
  • Laundry facilities
  • Free breakfast
  • Restaurant
  • Tours/ticket assistance
  • Total number of rooms - 9
  • Free self parking
  • Dry cleaning/laundry service
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Family property
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Balai Serama Guesthouse offers 9 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters. Bathrooms include showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Desk
  • Free bottled water
  • Shower only
  • Down comforter
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Number of bathrooms - 1

Parking

Free self parking

Food & Drink

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.

Onsite venue - Overlooking the garden, this restaurant specializes in Malaysian cuisine and serves breakfast and dinner.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

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