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Pacific Express Hotel Chinatown

3.0 star property

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Photo gallery for Pacific Express Hotel Chinatown

Front of property - evening/night
Superior Twin | Laptop workspace, free WiFi, bed sheets
Restaurant
Standard Twin, No Windows | Laptop workspace, free WiFi, bed sheets
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi
$32
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
No 32, Jalan Tun Tan Cheng Lock, Kuala Lumpur, 50050
  • Petaling Street
    ‪1 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Pavilion Kuala Lumpur
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Premier Quad, No Windows

Premier Quad, No Windows | Laptop workspace, free WiFi, bed sheets

Premier Quad, No Windows

  • 312 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Twin, No Windows

Standard Twin, No Windows | Laptop workspace, free WiFi, bed sheets

Standard Twin, No Windows

  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin

Superior Twin | Laptop workspace, free WiFi, bed sheets

Superior Twin

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double, No Windows

Standard Double, No Windows | Laptop workspace, free WiFi, bed sheets

Standard Double, No Windows

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double

Superior Double | Laptop workspace, free WiFi, bed sheets

Superior Double

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple (No Windows)

Deluxe Triple (No Windows) | Laptop workspace, free WiFi, bed sheets

Deluxe Triple (No Windows)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Pacific Express Hotel Chinatown

3-star hotel in Golden Triangle
A restaurant, self parking, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe.
Pacific Express Hotel Chinatown offers 211 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Kuala Lumpur hotel also offers a front-desk safe and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Pacific Express Hotel Chinatown is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Pacific Express Hotel Chinatown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 20 for adults and MYR 15 for children
  • Self parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Pacific Express Hotel
Pacific Express Chinatown
Pacific Express Chinatown
Pacific Express Hotel Chinatown Hotel
Pacific Express Hotel Chinatown Kuala Lumpur
Pacific Express Hotel Chinatown Hotel Kuala Lumpur

Pacific Express Hotel Chinatown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 45 reviews
Rating 8 - Good. 18 out of 45 reviews
Rating 6 - Okay. 11 out of 45 reviews
Rating 4 - Poor. 4 out of 45 reviews
Rating 2 - Terrible. 4 out of 45 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle Harris, Seremban

Liked: Cleanliness, amenities, property conditions & facilities
It was convenient, clean, right in the heart of KL. Close to shops and other amenities.
Stayed 1 night in May 2025

2/10 Terrible

Hasan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My first check-in day hotel management didn't give me a room and shoo me away by saying come at 3pm despite that i booked hotel from one previous day and arrived early morning. I assume they sold me a room which was not available in their system (or sold to someone else) and they kept me waiting until 3pm even i paid for that day in advance. Later hotel manager gave me a hand amended receipt stating one day late check-in and advised me to speak to Expedia for one day refund. Management kept my language at my request as only greatest favour they offered me. Overall its terrible place to stay. My room AC didn't work and hairdryer was broken for 6 days. Each day management assured to fix but only promises. There were human hair in washroom and stains on bed sheets and pillow covers. Homeless guys were sitting on hotel stairs from evening to all night making you feel unsafe and comfortable specially to women. Only hotel location is at great place.
Stayed 6 nights in Aug 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 3 nights in Jul 2024

6/10 Okay

Ana Loella Cuenca, Kuala Lumpur

Traveled with family
Disliked: Amenities, property conditions & facilities
Property is a bit run down with stain marks on the room carpet and corridors. Booked the quad room without windows as this was last minute booking for overnight stay for a group of 4 in KL. Room smelled of cigarette smoke. Previous reviews about this room should be considered with extreme caution.
Stayed 1 night in Jul 2024

8/10 Good

walter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good Value for the money. Right at the gate to the Chinatown market. Nice bath/shower, clean and well kept room, good comfortable bed. Fairly quiet for the central location. The place seems a bit older but inside the room was a very good tidy unit. Would recommend for overnight or several days.
Stayed 1 night in Feb 2024

6/10 Okay

dennis

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not enough hot water. morning has hot water.
Stayed 4 nights in Feb 2024

8/10 Good

HOOI KEONG

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In front is Chinatown KL, petaling street market , so no problem to find hawker food around , wanton noodles, and lot of food options in . MRT Pasar Seni just in hundred meters walking distance. Food price is comparable to Singapore price tag.
Stayed 2 nights in Jan 2024

10/10 Excellent

LIANGZHU

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Howard

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Good location to stay.

Pillow to hard n carpet too old with a lot of stains but very convenience location - 2mins walks to reach Petaling Street Market.
Stayed 3 nights in Dec 2023

4/10 Poor

Daniel

Stayed 2 nights in Jul 2023

10/10 Excellent

eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2023

10/10 Excellent

Cristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping and tourist spot destinations
Stayed 5 nights in Mar 2023

10/10 Excellent

Brandon Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location on Petaling St, lots of food options though area outside the office is prone to traffic jams and can get rowdy at night
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Good stay, but lots of smoke at night

We were check-in ok. The staff was extremely friendly. The security guard even opens the door for us. In the beginning, it was fine. The hallway is a bit smelly, but the room is really good. However, later that night (around 10pm), there was a lot of smoke and it smells like exhaust smoke from a truck :( Also, there were no toiletries in the toilet (ie. no toothbrush, etc...). The room is spacious and the bed is very comfortable. But I did get a bug bite on my chest. Just put on your cloth while sleeping and you should be fine. Overall, it was a good stay.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Sep 2019

8/10 Good

matthew james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Nice hotel, comfy bed, great location
Stayed 3 nights in Sep 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

fantastic you wont be disapointed
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Very small room no window and ceiling was dripping water
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

Mohd, Kedah Malaysia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed for 2 nights in quad deluxe room for families. The room has no window, the water hose in toilet was leaking, no coffee/tea making facilities, no parking provided for hotel guest, we pay rm10 for parking.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok

good location. good service
Stayed 1 night in Mar 2019

4/10 Poor

Ehsan

Liked: Cleanliness, room comfort

Pool is not exist

In site have beed said that hotel have roof pool access even in the images we can see the pool but there are 2 construction and chinatown doesnt have the pool !!!
Stayed 4 nights in Feb 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central to All

Nice enough place all the basics covered and well located
Stayed 1 night in Jan 2019