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My Hotel at Bukit Bintang

3.0 star property

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Photo gallery for My Hotel at Bukit Bintang

Superior Double Room | Rollaway beds, free WiFi
Property entrance
Cafe
Room amenity
Rollaway beds, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$28
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
No.120, Jalan Pudu, Bukit Bintang, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪7 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Place, Petronas Twin Towers
    ‪2 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Single Room

Rollaway beds, free WiFi

Standard Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Superior Twin Room | Rollaway beds, free WiFi

Superior Twin Room

  • 30 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Rollaway beds, free WiFi

Triple Room

  • 32 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Rollaway beds, free WiFi

Standard Double Room

  • 22 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Rollaway beds, free WiFi

Family Quadruple Room

  • 34 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room

Single Room | Rollaway beds, free WiFi

Single Room

  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Rollaway beds, free WiFi

Superior Double Room

  • 31 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Rollaway beds, free WiFi

Quadruple Room

  • Sleeps 4

View all photos for Superior Double Room

Rollaway beds, free WiFi

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Rollaway beds, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Rollaway beds, free WiFi

Standard Double Room

  • Sleeps 2

Superior Room

  • Sleeps 2

View all photos for Triple Room

Rollaway beds, free WiFi

Triple Room

  • Sleeps 3

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About this property

My Hotel at Bukit Bintang

3-star hotel in Bukit Bintang
Along with a restaurant, this smoke-free hotel has concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
My Hotel at Bukit Bintang offers 100 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Kuala Lumpur hotel also offers tour/ticket assistance, concierge services, and a front-desk safe. Complimentary self parking is available on site.

My Hotel at Bukit Bintang is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
My Deli Cafe - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 10 for adults and MYR 10 for children
  • A restaurant

Restaurants on site

  • My Deli Cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Room service

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 10 for adults and MYR 10 for children
  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bukit Bintang Hotel
Bukit Bintang My Hotel
My Bukit Bintang
My Bukit Bintang Kuala Lumpur
My Hotel Bukit
My Hotel Bukit Bintang
My Hotel Bukit Bintang Kuala Lumpur
My @ Bukit Bintang
My At Bukit Bintang
My Hotel @ Bukit Bintang
My Hotel at Bukit Bintang Hotel
My Hotel at Bukit Bintang Kuala Lumpur
My Hotel at Bukit Bintang Hotel Kuala Lumpur

My Hotel at Bukit Bintang Reviews

Reviews

6.6
Rating 10 - Excellent. 18 out of 137 reviews
Rating 8 - Good. 42 out of 137 reviews
Rating 6 - Okay. 50 out of 137 reviews
Rating 4 - Poor. 17 out of 137 reviews
Rating 2 - Terrible. 10 out of 137 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

fook keong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served its purpose. The a/c blows cold. Clean. It’s in the heart of the city and everywhere is walkable. Definitely worth the money.
Stayed 5 nights in Mar 2025

6/10 Okay

Kin Ting

A very economic choice. With the low price, it delivers the basics that you would need in a short stay. Things are satisfactory.
Stayed 2 nights in Oct 2024

8/10 Good

Juan Kenichi

Traveled with group
Liked: Cleanliness, staff & service
Room was okay, as expected. Staff could be a bit more accommodating, some staff members spoke little Malay/English and came off as rude. Do not plan to rely on the hotel's wifi. The wifi did not work for most sites and was extremely slow in the case that it did. Area is really good, convenient to most places.
Stayed 4 nights in Sep 2024

8/10 Good

Chai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room if u need simple shower n bed only. But ok for us for quick stay.
Stayed 2 nights in Jul 2024

8/10 Good

Edgar, Lawrence

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff was nice and the hotel is centrally located to food and services. The actual room was not super clean; the bed linen was clearly dirty. I only needed the room for about 12 hours so it was okay.
Stayed 1 night in Jun 2024

6/10 Okay

Win Jan

Traveled with partner
The thing I like about it because it is very closed to the Jalan Alor Hawker street where we can get our foods
Stayed 7 nights in Mar 2024

2/10 Terrible

azad mohammad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst night stay

First time I stayed one hotel there in no cabinet to hang clothes even not have any hanger . My room number was 612 . I complaint reception but no arrangements . Then form 10 pm no water , they didn't even provide water without shower checked out . 11 am , 23 hrs no water in a hotel room and they did not supply any water for use toilet . Imagine how terrible .
Stayed 2 nights in Dec 2023

6/10 Okay

kyi

Liked: Cleanliness
Stayed 2 nights in Dec 2023

6/10 Okay

Tracy

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2022

8/10 Good

Arifin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reception is very friendly upon checked in also during checkout...
Stayed 1 night in Jul 2021

6/10 Okay

Mohd Rahman Bin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Will not stay there again!

Hotel very old and not suitable for family stay...room and toilet not so clean and need a lot improvment and renovate....breakfast also limited and nothing much to eat...horrible conditions!
Stayed 1 night in Dec 2019

6/10 Okay

FK

Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot find anything good about this hotel. The receptionists and managers were extremely rude. We had 3 rooms, one of our rooms still had a dirty towel in the room when we checked in. They didn’t provide any toilet tissues and the soap dispenser were broken in two of our room. The sink was clogged up and so we spoke to receptionist and they did not do anything at all. We spoke to the manager the next day and she didn’t do anything at all either. They were merely speaking in their language and smirking at us. Their reason for bad service and dirty room was because “it’s a two star hotel”. I do not recommend this hotel whatsoever. Out of my many stays in a hotel, this was the first time I’ve had an extremely bad experience.
Stayed 4 nights in Nov 2019

2/10 Terrible

D

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed Mites in room, poor cleaning services provided
Stayed 8 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Great price, VERY dirty bedsheets

Dirt-cheap comes with dirty sheets, apparently; there were mysterious arrays of red and yellow stains all over. Also got a twin room instead of the booked double. Reception gave the excuse that twin rooms were under maintenance. They should have informed me beforehand.
Stayed 3 nights in Sep 2019

6/10 Okay

FK

Disliked: Cleanliness

Hotels.com website is fast and easy to use.

Hotel location in Bukit Bintang is perfect and easily accessable to, Alor St, Chinatown, Berjaya Time Square and Pavilion. Lot10, Fahrenheit, Sungai Wang Plaza and many sidestreet shops and plenty nice & reasonable price foods. It is also within walking distance to Monorail and MRT station at Bukit Bintang.
Stayed 3 nights in Sep 2019

6/10 Okay

Min Shen

Liked: Cleanliness, room comfort

Just ok

Just ok
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty the shower was continually leaking and the walls were grubby I wouldn’t go back
Stayed 3 nights in Mar 2019

10/10 Excellent

fook keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Not too bad for late check in

Stayed 1 night in Aug 2018

6/10 Okay

Pankaj

Liked: Staff & service

Budget hotel

Budget hotel with budget facilities
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs in two rooms!

The dirtiest hotel I have been to in almost all my travels to malaysia (more than 20). I was given a room, upon checking in, I found the bed sheets to be dirty and asked the reception to change them with no response. Woke up the next day to find my bed infested with fat bed bugs!! a sign that they had a good meal. Asked reception to change the room and it was changed, seemed cleaner but still had bed bugs. The reception reaction was very calm which means they know about the problem. Im pretty sure the entire hotel is infested with bed bugs so do the world a favor and dont carry these disgusting creatures with you back home by staying in this hotel!
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort

Water heater not working

Our bathroom and basin/sink flooded with water.and i need to shower my baby with warm water. But water heater not working. And no other room available to change room.
Stayed 1 night in Nov 2017