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Mercure Kuala Lumpur Shaw Parade

4.0 star property

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Photo gallery for Mercure Kuala Lumpur Shaw Parade

Experience the sleek, contemporary design of Mercure Hotel, set amidst a vibrant urban skyline.
Experience the rooftop pool at Mercure Hotel, offering a vibrant atmosphere and stunning city views.
Welcome to our hotel lobby, featuring a spacious reception area with a reception desk, comfortable seating, and a large window offering a view of the city.
Enjoy meals in a spacious dining area with a U-shaped table and comfortable chairs.
Relax in comfort with a large bed, flat-screen TV, and natural light pouring in through the large window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
$66
includes taxes & fees
Sep 1 - Sep 2

Explore the area

Map
No. 152, Jalan Changkat Thambi Dollah, Kuala Lumpur, Selangor, 55100
  • Berjaya Times Square
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Privilege, Room, 1 Queen Bed

Relax in a spacious room with a large bed, bedside tables, and a vibrant abstract painting above.

Privilege, Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

Relax in comfort with a large bed, flat-screen TV, and natural light pouring in through the large window.

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed

Relax in a stylish room with a large bed, bedside table, and a vibrant abstract painting.

Suite, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Relax in a spacious room with a large bed, bedside tables, and a vibrant abstract painting above.

Classic Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Privilege Luxe)

Relax in this serene space with a large bed, a comfortable sofa, and a desk for productivity.

Room, 1 Queen Bed (Privilege Luxe)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds (Classic)

Relax in a spacious room with a large bed, bedside tables, and a vibrant abstract painting above.

Superior Room, 2 Twin Beds (Classic)

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (Classic)

Relax in a spacious room with a large bed, bedside tables, and a vibrant abstract painting above.

Superior Room, 1 Queen Bed (Classic)

9.0 out of 10
Wonderful
(14 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Kuala Lumpur Shaw Parade

4-star Kuala Lumpur hotel, connected to a shopping center in Imbi
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe, and self parking. Change of towels is available on request.
Mercure Kuala Lumpur Shaw Parade offers 213 air-conditioned accommodations with safes and slippers. 45-inch LED televisions come with satellite channels. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Mercure Kuala Lumpur Shaw Parade provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a garden, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Kuala Lumpur Shaw Parade is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Chorak - This restaurant specializes in international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (MYR 8 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 63 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Chorak

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 130.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 63 per person
  • Covered self parking fee: MYR 8 per night
  • Rollaway bed fee: MYR 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply

Property is also known as

Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Shaw Parade Hotel
Mercure Shaw Parade
Mercure Kuala Lumpur Shaw Parade (opening January 2017)
Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Kuala Lumpur Shaw Parade Kuala Lumpur
Mercure Kuala Lumpur Shaw Parade Hotel Kuala Lumpur

Mercure Kuala Lumpur Shaw Parade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 438 out of 858 reviews
Rating 8 - Good. 336 out of 858 reviews
Rating 6 - Okay. 69 out of 858 reviews
Rating 4 - Poor. 8 out of 858 reviews
Rating 2 - Terrible. 7 out of 858 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the top-notch hotels in the area and it's a good value for money. Pros: Very close to all main attractions and malls. Transportation is easy from and to the hotel Staff are super friendly and helpful Pool is great and has a great view Wide variety of malaysian and asian dishes for breakfast ( they always add something new) Super clean and comfortable rooms Cons: For non-asian customers, the breakfast selection is limited
Stayed 6 nights in Apr 2025

10/10 Excellent

velayuthan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central point in the city where the amenities are located
Stayed 1 night in Apr 2025

10/10 Excellent

velayuthan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access during and after check in - out times
Stayed 1 night in Apr 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Very nice hotel, excellent staff, breakfast was fine, had some trouble adjusting the aircon, I enjoyed my stay
Stayed 6 nights in Feb 2025

10/10 Excellent

KEAN SENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, clean and quiet. Will stay here again if going bukit bintang area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Josephine

Liked: Cleanliness, property conditions & facilities, room comfort
Was a very pleasant stay. Though location not most ideal but still accessible. The service was splendid
Stayed 2 nights in Jan 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Jathusan

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular staff and close to downtown. Nice rooms and services. Overall, great stay.
Stayed 11 nights in Dec 2024

10/10 Excellent

Tajul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice good convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

Kean-Hooi

Stayed 2 nights in Nov 2024

8/10 Good

Seng Yee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean and comfort But bad sound proof

The good: The property is clean and comfortable, with a convenient location close to major attractions. The room faces away from the road, ensuring no traffic noise. The bad: Soundproofing is poor; conversations from neighboring rooms are clearly audible. Additionally, parking incurs an extra charge.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lindawati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & service were excellent. Cannot fault the staff. Spoilt for choice at breakfast. The room was lovely although I would've preferred one with a bath but that's ok. The surrounds is shabby but that's just the area it's located at. It's very close to Time Square and short distance to Lalaport if shopping is your thing. Note to self...don't use Google Maps for walking directions. It'll lead you up the garden path!
Stayed 4 nights in Nov 2024

6/10 Okay

Dalip

Traveled with family
Housekeeping and friendliness was under par.
Stayed 4 nights in Nov 2024

6/10 Okay

Azura

Stayed 2 nights in Oct 2024

8/10 Good

Mr Chung Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Poh Keyong

Stayed 3 nights in Sep 2024

10/10 Excellent

CHERYL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel 🤗 Breakfast was good! Close to Time Square. Beds comfy , great showers
Stayed 5 nights in Oct 2024

10/10 Excellent

Ahmad Fardeen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great service
Stayed 8 nights in Sep 2024

10/10 Excellent

Jemima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I thoroughly enjoyed our stay at this hotel. Lovely views of city from the rooms and lift lobby. Great housekeeping and room furnishing and design. Bed was very comfortable. Many thanks to all the staff at Mecure klsp for the wonderful hospitality.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kareen Canares

Traveled with group
Liked: Property conditions & facilities
I wish i can stay longer i like the hotel is good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Mathieu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel near everything! I totally recommend it. 5 stars!
Stayed 13 nights in Sep 2024

8/10 Good

Saninder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is clean, staff are helpful and kind. However, the location isn’t that great or walkable to most places of interest in Kuala Lumpur. You have to be prepared to call a taxi in order to explore the city. Nevertheless, given the price point of the hotel it’s definitely worth the price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dal Rae

Liked: Cleanliness, staff & service, property conditions & facilities
I liked staying here!
Stayed 3 nights in Sep 2024

8/10 Good

Waihei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place and would recommend. Better if you have your own ride but not needed. Transportation is inexpensive there.
Stayed 3 nights in Sep 2024