JW Marriott Kuala Lumpur

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Individually-wrapped food options are available for lunch and dinner. Enhanced food service safety measures are in place. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Guests must provide health documentation

Guests must provide proof of COVID-19 vaccination

COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Property does not offer onsite COVID-19 testing

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Debit cards

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).