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Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Kuala Lumpur City Centre by IHG

Exterior
Exterior
Restaurant
Restaurant
Down comforters, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
$51
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Place, Changkat Bukit Bintang
    ‪3 min walk‬
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Down comforters, in-room safe, desk, blackout drapes

Standard Room (Free Breakfast)

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed (Free Breakfast)

8.8 out of 10
Excellent
(81 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Free Breakfast)

Room amenity

Standard Room, 2 Twin Beds (Free Breakfast)

8.4 out of 10
Very good
(20 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Free Breakfast)

Down comforters, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds (Free Breakfast)

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5-star Kuala Lumpur hotel, connected to a shopping center in Golden Triangle
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Express Kuala Lumpur City Centre by IHG offers 383 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 8648 square feet (803 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Holiday Inn Express Kuala Lumpur City Centre by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Holiday Inn Express Kuala Lumpur City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 8,648 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MYR 280 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre by IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre an IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre by IHG Kuala Lumpur

Reviews

Holiday Inn Express Kuala Lumpur City Centre by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 436 out of 1011 reviews
Rating 8 - Good. 371 out of 1011 reviews
Rating 6 - Okay. 136 out of 1011 reviews
Rating 4 - Poor. 39 out of 1011 reviews
Rating 2 - Terrible. 29 out of 1011 reviews

Reviews

8/10 Good

Syed W.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the hotel, but out of two days of stayed we stayed just for few hours because we had to go back to Toronto immediately due to family emergency.
Stayed 2 nights in Aug 2025

6/10 Okay

Susanne Elizabeth

Check in went smoothly. Rooms smallish and basic but clean. Step down into bathroom could be a hazard if you get up in the night. Breakfast average.
Stayed 1 night in Aug 2025

10/10 Excellent

Bea Bianca

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonas Tri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to Bukit Bintang, KLCC Petronas Tower and China Town. Good breakfast, nice front desk, and convenient. McDonalds next door and Convenient store. I recommend this hotel and will be back next time
Stayed 6 nights in Aug 2025

10/10 Excellent

IMELDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome thank you
Stayed 2 nights in Aug 2025

10/10 Excellent

Terrance

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional, helpful and courteous.
Stayed 7 nights in Jun 2025

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 day, everything was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 day, everything was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Rabie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant. The staff, particularly Tarek, was responsive and helpful.
Stayed 4 nights in Aug 2025

2/10 Terrible

Susikaran

Stayed 2 nights in Aug 2025

2/10 Terrible

khalid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible hotel rooms where extremely low quality and extremely dirty. At checking in was asked to pay 120 tax and 100 deposit neither of which was mentioned anywhere during booking in. First day of arrival and no water at all. When asked advised there was a burst pipe and no eta was given. When water did come extremely low pressure next to none in the evenings . Breakfast was ok till I found mould on the pastry. I would definitely not recommend this hotel. Also when checking out Ms Yvette accused me of not paying hotel tax and asking me to pay again. When I explained that I had paid she went to see CCTV and said she was unable to view as the person in charge was not available and finally gave me my deposit back . A extremely poor experience.
Pastry mould
Stayed 11 nights in Aug 2025

6/10 Okay

KASSIM SURIANI

Disliked: Staff & service
Buffet breakfast spread good
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Reyvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff!
Stayed 2 nights in Aug 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness
Elevator is taking too long and there is no water for the whole day
Stayed 2 nights in Aug 2025

6/10 Okay

GRACE

Traveled with group
Liked: Staff & service

Overview of short stay in IHG Express

room is rather small - lack of space to put the luggage when 2 person is sharing the room -there is no luggage rack . Food is above average at breakfast -could be better. Serive Staff is efficient and attentive which is good make up for the minus,
Stayed 3 nights in Aug 2025

6/10 Okay

Ananth

Good location need better breakfast choices
Stayed 5 nights in Jul 2025

8/10 Good

hince

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast need more improvements. Foods are cold supposed to hot/warm. That’s why I gave 4 stars for overall. Bed is not bad.
Stayed 2 nights in Jul 2025

10/10 Excellent

RASHPAL SINGH, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 night . Staff was super friendly and very attentive to our needs . Breakfast was decent with wide spread.
Stayed 5 nights in Jul 2025

8/10 Good

ELLEN LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Alina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms spacious and comfortable. Breakfast felt overbooked and too busy, too crowded to enjoy a nice breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

amirali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yunkyoung

Stayed 4 nights in Jul 2025

10/10 Excellent

Enghuat

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idea location for KL central. B/F still can be improve.
Stayed 3 nights in Jul 2025

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025