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Deluxe King Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$65* Per night/room Feb 28 - Mar 1

Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

In addition to a children's pool, Grand Ion Delemen Hotel provides an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/café. This 5-star property offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4896 square feet (455 square meters) include conference space. This luxury hotel also offers tour/ticket assistance, an arcade/game room, and a garden. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite covered self parking is complimentary.

Grand Ion Delemen Hotel is a smoke-free property.

  • Couples/private dining
  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Covered parking
  • Conference space
  • Business center
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Swimming pool
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 455
  • Number of meeting rooms - 10
  • Luggage storage
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 4896
  • Laundry facilities
  • Total number of rooms - 611
  • Arcade/game room
  • Wedding services
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Room Amenities

Grand Ion Delemen Hotel offers 611 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Genting Highlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.

Hugo's In The Sky - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.

Kembali Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fairy Tales - This café serves dinner and light fare. Reservations are required. Open daily.

Dinetopia - Onsite fine-dining restaurant. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Ziplining on site
  • Playground on site
  • Rock climbing on site
  • Casino nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: MYR 40 for adults and MYR 20 for children (approximately)
  • Airport shuttle fee: MYR 280 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Late check-out may be available on request (surcharge).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

One child stays free

Guests must provide health documentation

Guests must provide proof of COVID-19 vaccination

Car recommended

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Minimum age for proof of COVID-19 vaccination requirement: 18

UnionPay

COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Credit card pre-authorization

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Pool access available from 8:00 AM to 11:00 AM.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is recommended for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Hotel Names

  • Grand Ion Delemen Hotel Genting Highlands
  • Grand Ion Delemen Genting Highlands
  • Grand Ion Delemen
  • Ion lemen Genting Highlands
  • Grand Ion Delemen Hotel Hotel
  • Grand Ion Delemen Hotel Genting Highlands
  • Grand Ion Delemen Hotel Hotel Genting Highlands

Hotel Reviews

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