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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
Cocktail bar, pool views, open daily
Meeting facility
Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
$83
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Place, Petaling Street Market
    ‪2 min walk‬
  • Place, Central Market
    ‪7 min walk‬
  • Place, Jalan Alor
    ‪17 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(5 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.8 out of 10
Exceptional
(41 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

8.6 out of 10
Excellent
(20 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Tower

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Tower

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Tower

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Tower

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

4-star hotel in Golden Triangle
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and concierge services. Housekeeping is available on request.
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with safes and slippers. Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Four Points by Sheraton Kuala Lumpur, Chinatown features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This business-friendly hotel also offers a garden, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Four Points by Sheraton Kuala Lumpur, Chinatown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Quan's Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lady Yi's Tea House - This café serves light fare only. Open daily.
Jann - Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Reviews

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 396 out of 555 reviews
Rating 8 - Good. 142 out of 555 reviews
Rating 6 - Okay. 13 out of 555 reviews
Rating 4 - Poor. 3 out of 555 reviews
Rating 2 - Terrible. 1 out of 555 reviews

Reviews

10/10 Excellent

Jin Mei

Stayed 10 nights in Aug 2025

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend for those visiting KL
Stayed 12 nights in Aug 2025

10/10 Excellent

Oi Sze Iris

Stayed 3 nights in Jul 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and location is good as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from all staff from start to finish was excellent. The rooms are well equipped and very clean and the breakfast buffet fantastic. Grab taxis always available promptly, and loads of restaurants in vicinity.
Stayed 11 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was so beautiful and their services is so excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, stayed here before, friendly staff
Stayed 7 nights in Aug 2025

8/10 Good

Meena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

KWEE MENG

Traveled with family
Disliked: Property conditions & facilities
Bed is not comfortable to sleep. The noise insulation from other rooms just too much and unbearable to sleep. Housekeeping also missing towels and cups.
Stayed 3 nights in Jul 2025

8/10 Good

Tong Yan Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

This was my 2nd time staying at this amazing hotel this year. Everything from the brilliant Staff, Location, Breakfast, Swimming Pool is amazing to say the least. The hotel is situated in Chinatown very close to Chinatown market with lots of restaurants to explore and enjoy the food. This will always be my choice of Hotels when staying in Kuala Lumpur.
Stayed 7 nights in Jul 2025

10/10 Excellent

HSING I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in this hotel. Super convenient if your itinerary is abt eating delicious food. Lots of very nice food around. There’s a newly open durian shop right opposite. Within 5 mins walk, u got all the famous must eat shop! The room was comfortable and quiet. We got the facing where we can see merdeka 118 and twin towers! Beautiful. Room is functional, bed is comfortable. Bath amenities are good. Service request is very promptly fulfilled..overall a good stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shabnum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Michelle

I like they provide glass bottled drinking water which you can refill daily free of charge. Beautiful view from my room and convenience location in the city centre. However the bathroom are looking very old and shower water are not draining properly. Mould’s growing on bathroom wall. My pillow and blanket smells like other people body odour.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a fabulous start to our adventure! You're right in the heart of the action. The room was spectacular with high ceilings and a city view. Bed was a dream and pillows even better. Staff were kind and attentive. So many things to do at your door and wonderful food options. Try Wildflowers directly across firm the main door. Infused cocktails and stunning dishes like the prawn ceviche. Breakfast was wonderful. Pasar Seni train, 3 mins walk to take you around the city. Cheap, quick and frequent. You can swap lines at certain stations and access the entire city quickly and cheaper than Grab. Hotel lobby bar has a lovely viewpoint for the city skyline, including Petronas Towers and especially the Merdeka 118. Thank you to the team 🙏
Stayed 2 nights in Jun 2025

10/10 Excellent

Masahiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice location, nice room, great hospitality
Stayed 3 nights in Jun 2025

10/10 Excellent

Kay Yong

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Kind as well allowed us late check out. Service prompt asked for razor was delivered immediately. Rooms were super clean with views of merdeka 118 and twin towers. Only that pool was little small. Otherwise the vibes here in Chinatown area is just so chill.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanya

Stayed 6 nights in Jun 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Randeep

Stayed 1 night in Jun 2025

10/10 Excellent

Oluwaseun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will recommend

Excellent as expected. From the front desk to all other services received, it was a pleasant experience. Variety of servings for the buffet breakfast. Within walking distance of attractions and the metro.
Stayed 3 nights in May 2025

10/10 Excellent

Barton

Traveled with partner
Liked: Amenities
Beautiful hotel with great views over the city, especially from the 7th floor bar. Very close to Chinatown and heaps of cool bars and great food. Staff were very friendly and accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

rajlingam

Stayed 1 night in Apr 2025

10/10 Excellent

Weixu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star experience with great accommodating customer service. Customer centric with great activities for the kids. They do everything they can to make your stay with them comfortable. Perfect location as well. Will stay again. Only downfall is their self service laundry is quite dirty and there aren't other decent options nearby.
Stayed 8 nights in Apr 2025

10/10 Excellent

Henry

Stayed 4 nights in Mar 2025