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Schloss Elmau Luxury Spa Retreat & Cultural Hideaway

Property class: 5 and above

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Photo gallery for Schloss Elmau Luxury Spa Retreat & Cultural Hideaway

A serene lake with a clear reflection of trees and mountains, a red-roofed structure, and a wooden dock.
A room with large windows offering a view of a mountainous landscape.
A hotel lobby with a central seating area, a fireplace, and a long corridor with windows and doors.
An aerial view of a hotel with a large rectangular pool surrounded by red and beige sun loungers and umbrellas, and a separate pool area with a smaller pool and sun loungers.
A room with large windows offering a view of a green landscape and mountains. There is a wooden chair and a small table with a glass top.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
In Elmau 2, Kruen, 82493
  • Place, Mittenwald Old Town
    ‪14 min drive‬
  • Place, Karwendel Cable Car
    ‪15 min drive‬
  • Place, Garmisch-Partenkirchen Ski Resort
    ‪19 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪53 min drive‬

Room options

View all photos for Large Double Room Retreat

A hotel room with a large bed, a desk, a chair, a sofa, and a large window with a view.

Large Double Room Retreat

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Juniorsuite Retreat

A hotel room with a bed, a sofa, a desk, and a small table with a fruit bowl.

Juniorsuite Retreat

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ferchenbach Suite Retreat

A bedroom with a bed, a sofa, a nightstand, a lamp, a mirror, and a sliding door leading to another room.

Ferchenbach Suite Retreat

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Juniorsuite XL Retreat

A modern living room with a sofa, armchairs, a coffee table, and a fireplace.

Juniorsuite XL Retreat

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite Retreat

Room

Family Suite Retreat

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Valley Suite Retreat

A spacious bedroom with a large bed, a television, and a balcony with a view of the outdoors.

Valley Suite Retreat

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Summit Suite Retreat

A hotel room with a large bed, a sofa, a small table, and a nightstand.

Summit Suite Retreat

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Juniorsuite XXL Retreat

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outdoors through large windows.

Juniorsuite XXL Retreat

  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Juniorsuite Deluxe Balcony Hideaway

A hotel room with a large bed, two bedside lamps, a wooden headboard with elephant patterns, a wooden bench with a bowl of fruit, and a view of the outdoors through a sliding glass door.

Juniorsuite Deluxe Balcony Hideaway

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Juniorsuite Deluxe Hideaway

A modern bedroom with a large bed, a sitting area, and a bathtub.

Juniorsuite Deluxe Hideaway

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Hideaway)

A hotel room with a bed, a desk, a chair, a small table with a plant, and a window with a view of greenery.

Deluxe Double Room (Hideaway)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with a large window, a bed with a brown cover, a chair, a nightstand with a lamp, and a wall with a wooden panel featuring animal silhouettes.

Deluxe Double Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room (Small, Hideaway)

A hotel room with a large arched window, a bed with a brown cover, a desk with a lamp, and a chair.

Deluxe Double Room (Small, Hideaway)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (Deluxe, Prés du Ciel)

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a small table with fruit, and a red upholstered chair.

Family Suite (Deluxe, Prés du Ciel)

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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About this property

Schloss Elmau Luxury Spa Retreat & Cultural Hideaway

5-star Kruen hotel with free valet parking
7 restaurants, 5 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, an indoor pool, 3 bars/lounges, and a 24-hour fitness center are onsite.
Schloss Elmau Luxury Spa Retreat & Cultural Hideaway offers 162 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. This Kruen hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
5 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Schloss Elmau Luxury Spa Retreat & Cultural Hideaway features a full-service spa, 5 outdoor swimming pools, an indoor pool, and a sauna. Dining is available at one of the hotel's 7 restaurants. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 9 meeting rooms. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site, along with a car charging station.

Schloss Elmau Luxury Spa Retreat & Cultural Hideaway is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
La Salle - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Luce d´Oro - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Fidelio - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Tutto Mondo & Summit - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Kaminstube - This restaurant specializes in fondue. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Schloss Elmau Luxury Spa Retreat & Cultural Hideaway is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily
  • 3 bars/lounges
  • 7 restaurants

Restaurants on site

  • Fidelio
  • Kaminstube
  • La Salle
  • Luce d´Oro
  • Tutto Mondo & Summit

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 9 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 20 December - 31 March, EUR 2.00 per person, per night for adults; EUR 1.25 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 April - 30 April, EUR 1.30 per person, per night for adults; EUR 0.90 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 November - 19 December, EUR 1.30 per person, per night for adults; EUR 0.90 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 240 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Schloss Elmau Resort Krün
Schloss Elmau Hotel Krün
Schloss Elmau Krün
Hotel Schloss Elmau Krün
Krün Schloss Elmau Hotel
Schloss Elmau Spa Hideaway
Schloss Elmau Hotel
Hotel Schloss Elmau Kruen
Kruen Schloss Elmau Hotel
Schloss Elmau Hotel Kruen
Schloss Elmau Kruen
Hotel Schloss Elmau
Schloss Elmau Hotel
Schloss Elmau Spa Hideaway
Schloss Elmau Luxury Spa Retreat Cultural Hideaway
Schloss Elmau Luxury Spa Retreat & Cultural Hideaway Hotel
Schloss Elmau Luxury Spa Retreat & Cultural Hideaway Kruen
Schloss Elmau Luxury Spa Retreat & Cultural Hideaway Hotel Kruen

Schloss Elmau Luxury Spa Retreat & Cultural Hideaway Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 22 out of 24 reviews
Rating 8 - Good. 0 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort in a beautiful location. The service was excellent. Food quality was good but the offering was fairly limited compared to other resorts of this caliber.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax for a few days.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an experience! This property was absolutely amazing and unlike anything I’ve ever experienced … truly beautiful, unique, classy, amazing staff. we have stayed at some places that are comparable pricewise, also mountain retreats in the areas and Schloss far surpasses them all. A 10/10 all around.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
An outstanding resort in a beautiful setting, with unbelievable views and very professional, nice staff.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Igikai was awesome and Tutto Mundo was also very good. The outside pool was perfect temp for lap swimming. The Aufguss at the sauna was, by far, best I’ve ever experienced with energy and enthusiasm unparalleled elsewhere. Evening concerts were very high quality.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Everything was excellent
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful are and a wonderful place. Excellent service!
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

👍
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
Disappointing to say the least. Non existent service, clueless staff, untrained personnel. Highlights were the Michelin - simply amazing. Thai food was the worst. Facilities are of course amazing but with no staff or service to support it, it all fails.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Personal, Zimmer, Konzerte
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Durchs Band schlechter Service: nach dem Check-in muss man das Zimmer selbst suchen, beim Abendessen wird einem kein Tisch gezeigt, beim Frühstück wartet man immer über eine Viertelstunde auf den Kaffee, am Morgen früh läuft im Gang vor dem Zimmer schon der Staubsauger. Diese Liste lässt sich beliebig erweitern. Die Zimmer sind eher einfach, klein und nicht komfortabel. Das Hotel ist eine Enttäuschung, vor allem wenn man die enorm hohen Preise in Betracht zieht. Es entspricht eher einem Mittelklassehotel.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grandiose Natur mit bayerischer Gastfreundlichkeit und hervorragendem Essen.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfektes getaway

Stimmt einfach alles. Sehr gute COVID Massnahmen. Sauber, schön, lecker.
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Elmau

It was simply magical
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extra Klasse im Retreat

Ein Hotel der extra Klasse von A bis Z. Man Fühlt sich hier wie ein König. Super gute Bedienung. Wir waren im Retreat.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hide away

Ein echtes hide away auf höchstem Niveau
Stayed 6 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach großartig, besser geht es einfach nicht. Der beste Service den ich je hatte
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in traumhafter Lage, bei unseren Aufenthalt hat es geschneit und sah aus wie im Märchen.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021