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Get an overview of this hotel
Kota Kinabalu hotel in Downtown Kota Kinabalu

Popular property highlights

Laundry facilities
Smoke-free property

Location

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Warisan Square and Centre Point. Imago Shopping Mall and Kota Kinabalu Central Market are also within 15 minutes.

Hotel Features

This smoke-free hotel features self parking, conference space, and dry cleaning. Additionally, laundry facilities, tour/ticket assistance, and a banquet hall are onsite.

Room Amenities

All 133 rooms provide free WiFi, electric kettles, and cable TV. Other amenities available to guests include free bottled water, showers, and phones.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

We should mention

Only registered guests are allowed in the guestrooms.

Hotel Names

  • Apartments Promenade
  • Promenade Service
  • Promenade Service Apartments
  • Promenade Service Apartments Kota Kinabalu
  • Promenade Service Kota Kinabalu

Hotel Amenities

Property Features

Promenade Service Apartments features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. The property has a front desk available during limited hours. Parking is available onsite for a surcharge.

Promenade Service Apartments is a smoke-free property.

  • Luggage storage
  • Wheelchair accessible – no
  • Elevator
  • Banquet hall
  • Front desk (limited hours)
  • Conference space
  • Laundry facilities
  • Tours/ticket assistance
  • Total number of rooms - 133
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Airport transportation (surcharge)
  • Smoke-free property

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Room Amenities

Promenade Service Apartments offers 133 air-conditioned accommodations with complimentary bottled water. Cable television is provided. Bathrooms include showers. This Kota Kinabalu hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Free WiFi
  • Daily housekeeping
  • Shower only
  • Iron/ironing board (on request)
  • Phone
  • Free bottled water
  • Electric kettle
  • Towels provided
  • Linens provided
  • Private bathroom
  • Cable TV service

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Hotel Reviews

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