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Get an overview of this hotel
5-star Kota Kinabalu hotel in Downtown Kota Kinabalu

Popular property highlights

Free WiFi
Outdoor pool
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

Location

This family-friendly Kota Kinabalu hotel is located on the waterfront, just steps from KK Esplanade and Wisma Merdeka. Suria Sabah Shopping Mall and Gaya Street Sunday Market are also within 5 minutes.

Hotel Features

This hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.

Room Amenities

All 288 rooms offer free WiFi, 24-hour room service, and LCD TVs with cable channels. Rainfall showerheads, coffee makers, and free bottled water are among the other amenities available to guests.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 80 per person (approximately)
  • Self parking fee: MYR 10.00 per stay
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.

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Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR - Hyatt

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 110.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Hotel Names

  • Hyatt Kinabalu
  • Hyatt Kinabalu Regency
  • Hyatt Regency Hotel Kinabalu
  • Hyatt Regency Kinabalu
  • Kinabalu Hyatt
  • Kinabalu Hyatt Regency
  • Hyatt Kota Kinabalu
  • Hyatt Regency Kinabalu Hotel Kota Kinabalu
  • Hyatt Regency Kinabalu Kota Kinabalu, Sabah
  • Hyatt Regency Kota Kinabalu
  • Hyatt Regency Kinabalu Hotel
  • Hyatt Regency Kinabalu Hotel
  • Hyatt Regency Kinabalu Kota Kinabalu
  • Hyatt Regency Kinabalu Hotel Kota Kinabalu

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

In addition to an outdoor pool and a children's pool, Hyatt Regency Kinabalu provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

6 meeting rooms are available. This luxury hotel also offers spa services, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Hyatt Regency Kinabalu has designated areas for smoking.

  • Elevator
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Poolside bar
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Free WiFi
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Outdoor pool
  • Children's pool
  • Safe-deposit box at front desk
  • Number of meeting rooms - 6
  • Spa services on site
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 288
  • 24-hour fitness facilities
  • Number of floors - 14
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Room Amenities

Hyatt Regency Kinabalu offers 288 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Rollaway/extra beds (surcharge)
  • Air conditioning
  • Free WiFi
  • Connecting/adjoining rooms available
  • Coffee/tea maker
  • Daily housekeeping
  • Partially open bathroom
  • Phone
  • Free bottled water
  • Desk
  • Linens provided
  • Rainfall showerhead
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Shower only
  • Free cribs/infant beds
  • Wheelchair accessible
  • Cable TV service
  • Room service (24 hours)

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Tanjung Ria Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Mosaic - This café serves lunch and dinner. Open daily.

Nagisa Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

The Lounge - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Shenanigan's Fun Pub - Onsite bar. Happy hour is offered. Open select days.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

  • Golfing nearby

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