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Aparthotel

Citadines Waterfront Kota Kinabalu

4.0 star property

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Photo gallery for Citadines Waterfront Kota Kinabalu

Outdoor pool
1-Bedroom Premier King | Living area | 43-inch LCD TV with cable channels
43-inch LCD TV with cable channels
Coffee/tea maker, electric kettle, toaster
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
$75
includes taxes & fees
Jan 12 - Jan 13

Explore the area

View in a map
G-08 JALAN TUN FUAD STEPHENS, Kota Kinabalu, 88000
  • Place, Kota Kinabalu Central Market
    ‪1 min walk‬
  • Place, KK Plaza
    ‪1 min walk‬
  • Place, Gaya Street Sunday Market
    ‪6 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪10 min drive‬

Room options

View all photos for Premier Studio, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Premier Studio, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Studio, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Premier Studio, 2 Twin Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio, 1 Queen Bed, Sea View

Coffee/tea maker, electric kettle, toaster

Premier Studio, 1 Queen Bed, Sea View

  • 280 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Studio, 2 Twin Beds, Sea View

Premier Studio, 2 Twin Beds, Sea View | View from room

Premier Studio, 2 Twin Beds, Sea View

  • 280 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1-Bedroom Premier Queen

43-inch LCD TV with cable channels

1-Bedroom Premier Queen

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1-Bedroom Premier King

43-inch LCD TV with cable channels

1-Bedroom Premier King

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1-Bedroom Premier Twin

In-room safe, desk, laptop workspace, blackout drapes

1-Bedroom Premier Twin

  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Premier Apartment, 1 Bedroom, Sea View (King)

  • 603 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Premier King

In-room safe, desk, laptop workspace, blackout drapes

One-Bedroom Premier King

  • Sleeps 2

View all photos for One Bedroom Premier Twin

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Premier Twin

  • Sleeps 2

View all photos for One-Bedroom Premier King With Sea View

In-room safe, desk, laptop workspace, blackout drapes

One-Bedroom Premier King With Sea View

  • Sleeps 1

View all photos for Studio Premier Twin

In-room safe, desk, laptop workspace, blackout drapes

Studio Premier Twin

  • Sleeps 2

View all photos for Studio Premier Twin With Sea View

In-room safe, desk, laptop workspace, blackout drapes

Studio Premier Twin With Sea View

  • Sleeps 2

View all photos for Studio Premier Queen With Sea View

In-room safe, desk, laptop workspace, blackout drapes

Studio Premier Queen With Sea View

  • Sleeps 2

View all photos for One-Bedroom Premier Queen

In-room safe, desk, laptop workspace, blackout drapes

One-Bedroom Premier Queen

  • Sleeps 2

View all photos for Studio Premier Queen

In-room safe, desk, laptop workspace, blackout drapes

Studio Premier Queen

  • Sleeps 2

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About this property

Citadines Waterfront Kota Kinabalu

4-star Kota Kinabalu aparthotel, connected to a rail/subway station in Downtown Kota Kinabalu
An outdoor pool, a fitness center, and self parking are available at this aparthotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and a front-desk safe. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle.
Citadines Waterfront Kota Kinabalu offers 396 air-conditioned accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Citadines Waterfront Kota Kinabalu features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This business-friendly aparthotel also offers concierge services, a front-desk safe, and an elevator. Parking is available onsite for a surcharge.

Citadines Waterfront Kota Kinabalu has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 20 per day)
  • Limited onsite self parking

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Toaster
  • Water dispenser

Dining

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: MYR 55 for adults and MYR 55 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 43-inch LCD TV with cable channels

Work spaces

  • Desk chair
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator (50 inch wide door)
  • Thin carpet in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Safe
  • Safe at front desk

Location highlights

  • Connected to a rail/subway station
  • In a business district
  • Near the airport
  • On the waterfront

Things to do

  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 396 units
  • Banquet hall
  • Bulk dispensers for toiletries
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 55 for adults and MYR 55 for children
  • Self parking fee: MYR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Citadines Waterfront KK
Citadines Waterfront Kota Kinabalu Aparthotel
Citadines Waterfront Kota Kinabalu Kota Kinabalu
Citadines Waterfront Kota Kinabalu Aparthotel Kota Kinabalu

Citadines Waterfront Kota Kinabalu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 50 reviews
Rating 8 - Good. 14 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Flora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool was nice , clean room but a bit small .
Stayed 2 nights in Sep 2025

2/10 Terrible

Craig

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at the property all was going well till we had a fire and had to vacate the property at 1 am and couldnt get back to our romm till 5 am to get our gear after seeing the manager in the lobby and speaking to the hotel twice we keep getting fobbed off after they promised the refund. The facility is nice but the management need to honour their promuses and at least email us
Stayed 1 night in Jul 2025

6/10 Okay

Melinda

Traveled with family
Disliked: Property conditions & facilities
A fire broke out overnight in the hotel. It was chaos. Difficult to find emergency exit, no communication to guests
Stayed 4 nights in Jul 2025

10/10 Excellent

MADALAINE

Stayed 3 nights in Jun 2025

10/10 Excellent

Elise

Liked: Amenities, property conditions & facilities
Great location, clean and comfortable rooms with a lovely pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Stayed 4 nights in Mar 2025

10/10 Excellent

Fleur

Traveled with group
Liked: Cleanliness, room comfort

Long weekend in KK, Sabah…

Central location, near shops and restaurants and on the waterfront, with friendly and helpful staff. Optional breakfast buffet and they made us a packed breakfast for our trip out. Pool overlooks the sea and there is a large lounge to relax in plus a small gym. Room was clean and adequate with a great kitchenette within the room, cooker, microwave, saucepans, kettle and a full fridge freezer. We would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nurhakim

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A very nice stay. Would come back again for sure.
Stayed 3 nights in Mar 2025

6/10 Okay

Phil

Traveled with partner
Liked: Cleanliness
The staff were friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, room comfort
Excellent service, great location, Excellent breakfast.
Stayed 4 nights in Feb 2025

2/10 Terrible

Patricia

Traveled with partner
Liked: Cleanliness
We have no complaints about the unit when we walked in however it was located in a bad part of a disgusting town of Kota Kinabalu. We could not bring ourselves to stay and left and went up the street and checked into the Marriott.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher, Chandler

Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Very friendly!!
Stayed 1 night in Jan 2025

10/10 Excellent

POH HWA

Traveled with family
Liked: Amenities
Property was new, nice, and big (it was basically a full fledged one room apartment we had). Two TVs, kitchenette and washing machine. Location was well placed within 10min walk to gaya street. Only drawback was that Citadines co-shares the plot and common facilities w an apartment building called Northshore (different wing) which brings along w that, tons of short-stay crowd (amongst them children) and noise in the common areas, esp the pool.
Stayed 3 nights in Sep 2024

8/10 Good

M M TAUHIDUR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good short stay.
Stayed 3 nights in Jul 2024

8/10 Good

Helen Mui Leng

Liked: Cleanliness, staff & service
Sad to note there wasn’t a swimming pool per se but only an adult wading pool that allows you to enjoy the cooling off & sunset. No attendant in sight in the gym ( suppose to collect pool towel) & no pool towels available except the small ones. Went down @ 4.00pm to 6th level & left about 5.00pm or so when I sighted hotel staff with the load of clean fresh pool towels! Only a coffeeshop available for dining with limited menu choices. Not convenient for those on short stays despite the fact that my room has the kitchen facilities & cutlery.
Stayed 1 night in Aug 2024

10/10 Excellent

Yi Xian Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Brand new, good sizing and the room were very well equipped. The value for money was good and again, because it is very new, everything was in very good condition. Good location as well. Would return again definitely!
Stayed 1 night in Jul 2024

10/10 Excellent

Hean Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Choon Guan, Georgetown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small kitchen is a plus make easy for some light cooking possible.Nice sunset lounge for relaxation.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yai King

Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient location with accessibility to mall and dining places. The hotel lobby was clean. The room is clean, but not very spacious. The toilet is also clean and nice.
Stayed 1 night in Apr 2024

8/10 Good

KOTARO

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

깔끔한 신축호텔입니다

신축이라 방이 매우 깨끗하고 좋았습니다. 직원들은 친절하지만 이용객이 많아 리셉션은 매우 붐비는 편입니다. Ashore hotel 과 건물은 공유하지만 수영장은 별도로 있습니다. 위치도 쇼핑몰, 야시장 모두 도보거리라 편리했습니다.
Stayed 6 nights in Aug 2025

8/10 Good

kwang sub

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Hyeonju

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
직원들은 정말 친절합니다. 요청하는 건들은 시간이 오래걸려도 해줬어요. 하지만 욕조 배수가 좋지않아 샤워때마다 힘들었고, 페이스타월이 준비되지않아서 요청해서 받아야했어요. 에이전트의 실수로 예약한 방과 다른 방이 배정되어 시작부터 그다지 기분이 좋지않았는데, 욕실 청소상태가 좋지 않아 더 별로였어요. 위치는 정말좋아요. 바로 앞에 필리피노마켓으로 망고랑바나나튀김, 닭꼬치, 나시고랭등을 포장해서 피곤한날 방에서 편하게 먹었고, 가야 스트릿이랑도 가까워서 이펑락사, 유잇청에서 조식을 사먹었어요. 제셀톤선착장도 걸어서 10분정도 였어요. 로비층에 편의점 있고, 1분거리에 정말 싸고 맛난 아이스크림 가게가 있어요. 장점은 많지만 다시 가고싶지는 않아요. 욕실이 너무불편했고, 세탁실이 사용료가 너무 비쌌어요.
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was small, but nice view from the pool. Really nice spot. Gym is cool too. Close of everything.
Stayed 1 night in Jul 2025