4-star Kota Kinabalu aparthotel, connected to a rail/subway station in Downtown Kota Kinabalu
An outdoor pool, a fitness center, and self parking are available at this aparthotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and a front-desk safe. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle.
Citadines Waterfront Kota Kinabalu offers 396 air-conditioned accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Citadines Waterfront Kota Kinabalu features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This business-friendly aparthotel also offers concierge services, a front-desk safe, and an elevator. Parking is available onsite for a surcharge.
Citadines Waterfront Kota Kinabalu has designated areas for smoking.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Malay
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (MYR 20 per day)
Family friendly
Children stay free (see details)
Food and drink
Coffee/tea maker
Electric kettle
Toaster
Water dispenser
Dining
Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: MYR 55 for adults and MYR 55 for children
Bedrooms
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Living spaces
Window screens
Entertainment
43-inch LCD TV with cable channels
Work spaces
Desk chair
Laptop workspace
Meeting rooms
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
Elevator (50 inch wide door)
Thin carpet in room
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Iron/ironing board
Safe
Safe at front desk
Location highlights
Connected to a rail/subway station
In a business district
Near the airport
On the waterfront
Things to do
Gym
Shopping mall
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
396 units
Banquet hall
Bulk dispensers for toiletries
Connecting units available
Eco-friendly cleaning products used
Eco-friendly toiletries
Energy-saving switches in guestrooms
Water dispenser usage encouraged
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately MYR 55 for adults and MYR 55 for children
Self parking fee: MYR 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Citadines Waterfront KK
Citadines Waterfront Kota Kinabalu Aparthotel
Citadines Waterfront Kota Kinabalu Kota Kinabalu
Citadines Waterfront Kota Kinabalu Aparthotel Kota Kinabalu
Citadines Waterfront Kota Kinabalu Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 25 out of 37 reviews
10 - Excellent
25
Rating 8 - Good. 9 out of 37 reviews
8 - Good
9
Rating 6 - Okay. 2 out of 37 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 37 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 37 reviews
2 - Terrible
1
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Phil
Traveled with partner
Mar 8, 2025
Liked: Cleanliness
The staff were friendly
Phil
Stayed 1 night in Mar 2025
10/10 Excellent
Mikhail
Mar 1, 2025
Liked: Cleanliness, room comfort
Excellent service, great location, Excellent breakfast.
Mikhail
Stayed 4 nights in Feb 2025
2/10 Terrible
Patricia
Traveled with partner
Feb 25, 2025
Liked: Cleanliness
We have no complaints about the unit when we walked in however it was located in a bad part of a disgusting town of Kota Kinabalu.
We could not bring ourselves to stay and left and went up the street and checked into the Marriott.
Property was new, nice, and big (it was basically a full fledged one room apartment we had). Two TVs, kitchenette and washing machine. Location was well placed within 10min walk to gaya street. Only drawback was that Citadines co-shares the plot and common facilities w an apartment building called Northshore (different wing) which brings along w that, tons of short-stay crowd (amongst them children) and noise in the common areas, esp the pool.
Sad to note there wasn’t a swimming pool per se but only an adult wading pool that allows you to enjoy the cooling off & sunset. No attendant in sight in the gym ( suppose to collect pool towel) & no pool towels available except the small ones. Went down @ 4.00pm to 6th level & left about 5.00pm or so when I sighted hotel staff with the load of clean fresh pool towels!
Only a coffeeshop available for dining with limited menu choices. Not convenient for those on short stays despite the fact that my room has the kitchen facilities & cutlery.
Fantastic hotel. Brand new, good sizing and the room were very well equipped. The value for money was good and again, because it is very new, everything was in very good condition. Good location as well. Would return again definitely!
The hotel was in a convenient location with accessibility to mall and dining places. The hotel lobby was clean. The room is clean, but not very spacious. The toilet is also clean and nice.
Jane
Stayed 1 night in Apr 2024
10/10 Excellent
camilla
Traveled with family
Feb 24, 2025
Liked: Cleanliness, room comfort
Fantastisk
Super super flot lejlighed med fantastisk udsigt ud over havet .
Lejligheden har en god størrelse, vi var tre , så en sov på opredning i stuen.
Lejligheden ligger centralt ca 1 km til det største mall og lidt under 1 km til havnen, hvor der arrangeres et væld af ture ud på forskellige øer
camilla
Stayed 2 nights in Feb 2025
10/10 Excellent
Shui ping
Jan 27, 2025
Liked: Cleanliness, room comfort
Excellent hotel
Nice location in the downtown Centre and worth price to choose this hotel. Spacious for the premium room. Plenty of restaurants nearby as well. Friendly n warm staff at the reception. Nice view from the room